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Amazon.com, Inc.


Country United States
State Nevada
City Reno
Address P.O. Box 8102
Phone 1-206-266-4064
Website http://www.amazon.com/
Most Useful Comment
  • Oct 23, 2017

Today I received a check through FedEx Saturday Delivery in the amount of $2800.00. The check itself was from Window Ware Designs, Inc. out of Basking Ridge, NJ.

I don't know this company or why they would send me a check. I then decided to do some investigating and looked up the sender's address on the envelope. It turns out they have tried to scam others by sending them checks.

About two hours after I received this envelope I received a phone call from some foreigner asking if I received a check and that I should take it to Walmart and cash it right away. I don't plan on doing that but I will take it to my local police department and hopefully they can get to the bottom of this scam.

I hope that people don't fall for this and that these crooks get caught. And I would also like to know how they got all of my info.

Mark as Useful [1 vote]

Amazon.com, Inc. Reviews

Most Useful Comment
  • Aug 7, 2019

I bought a Tag Heuer watch sold by a company by the name of Watch Passion. When I received the watch I took it to the Tag Heuer Sole Authorised Distributor for verification. They informed me that the watch was not original but a counterfeit. The watch was send to the police as it is an illegal product.

I informed the seller about what I just described. They asked me for a letter from the Distributor explaining why can they say that the watch was fake, for them to investigate. I submitted the letter to them and never heard ftom them again despite sending more emails asking them for a refund. After not receiving any reply from the seller a A to Z case was open with Amazon for a refund.

Amazon has declined the claim twice lastvtime thecreason was that they have confirmed that the seller is an authorised Tag Heuer reseller. I confirmed with Tag Heur that Watch Passion is not an authorised reseller of theirs, in fact they dont know who that company is. I informed Amazon of that and asked them to send me the proof that seller is an authorised reseller of Tag Heuer and they never did.

Since then I have kept calling and sending emails to Amazon asking for a manager to call me and to reopen my case without anybody contacting me. The seller is still selling watches through Amazon which means more people are buying fake watches thinking that they are original and Amazon is doing nothing about it.

That is a crime, fraud, and Amazon is knowingly facilitating it. Amazon should stop the seller from selling and contact all the clients that bought watches from him for them to verify them and return them if fake. I have told them to do that but they haven’t.

They are allowing for their clients to keep a fake product having paid for an original one without knowledge. That is surely a crime as well. I want a refund from Amazon as my purchase was covered by their A to Z warranty and they are trying not to pay an ignoring my claim and multiple calls.

Mark as Useful [1 vote]
Most Useful Comment
  • Nov 17, 2017

Got a message from Elizabeth about something I was selling on Facebook and asked to Contact threw email. Used excuse was going on her honeymoon and wanted my product by time they returned home. She said would be using certified bank check threw her financial provider. The check was from Entertainment Industry Foundation. Los Angeles ca. The check was from city national bank Beverly Hills ca. The check was for my price plus 50 extra for holding item until check came. And since she was gone on honeymoon said she maid aragments with shippers but after getting check from fedex shipping label was from Amazon.com.kydc. Check was $984.29 was not expecting that much. after getting check said I needed to send shippers their fee and was to a Larry Collier in Lubbock tx via Walmart to Walmart money in minutes. Her phone number is ‭+1 (561) 331-0943‬. I got the check today . And wouldn’t ya know it I get a mother msg from someone else named David wanting a diff item and wanted me to contact him threw his email. After reciving check for that amount and then what she asked that I use the rest of funds to send shipper. I knew it was not liget and was a scam and then when I got that msg from David I knew I was rite all along I’m saving all txt emails check shipping label numbers every bit of it all for further investigation against them all. Elizabeth email is orsondbq@gmail.com and David’s isI'm interested in buying your item ASAP, please get back to me on my email davidf5031@gmail.com Thanks. That’s how it starts. Hope this helps

Mark as Useful [1 vote]
Most Useful Comment
  • Nov 17, 2017

I have ordered a book through Amzon with a Third Seller. The Seller overcharged me

with mailing and when asked for a copy of receipt, he refused to provide one this was

in 15 October. It was a Standard USPS but at the end of 30 days, the Seller refused to

reply on inquiries. I started to proceed with A-Z procedures. Call the Agents of Amazon

but they could not help. According to them, a team of specialist was looking into the

problem. What I could not understand I have file the case on 30 October and until today

the Specialist could not make up their mind. I lost the amount of 60 Dollars but since my

work was also delayed the total lost was 560 Dollars due to one book. I asked Amazon

to pressure the seller to provide the Tracking Number, but they simply ignored also my

request.

Lesson learned, Do not order books or any ebooks from Third Sellers and Amazon itself.

The quality of service has terribly gone awry. You are connected to these Indians or from

Third World Countries who are rude and with horrible accent. Again I urge Professors and

others from the Academia to boycott AMAZON. You can order directly from the Publishers

or Barnes and Nobles or other large Book Stores. I was scammed by this Super Star and

Amazon did not do anything to rectify the problem

Mark as Useful [1 vote]
Most Useful Comment
  • Oct 23, 2017

Today I received a check through FedEx Saturday Delivery in the amount of $2800.00. The check itself was from Window Ware Designs, Inc. out of Basking Ridge, NJ.

I don't know this company or why they would send me a check. I then decided to do some investigating and looked up the sender's address on the envelope. It turns out they have tried to scam others by sending them checks.

About two hours after I received this envelope I received a phone call from some foreigner asking if I received a check and that I should take it to Walmart and cash it right away. I don't plan on doing that but I will take it to my local police department and hopefully they can get to the bottom of this scam.

I hope that people don't fall for this and that these crooks get caught. And I would also like to know how they got all of my info.

Mark as Useful [1 vote]
  • Feb 19, 2020

Violated consumer rights to fair investigation of Charge Dispute-Unfair, deceptive and fraudulent business practices.

Amazon.com simply "ignored” the requests for investigation of fraudulent charge merchandise delivered (despite reporting fraud charges) with no " Receiver Release" on file of 100lbs left on front porch information in which "Porch Pirates" or "Miss Delivery UPS Driver's Release" $455.10 merchandise. This charge has place my Nevada Unemployment Government issued Debit card NEGATIVE -$455.10 - which is my livelihood depends on.

There response to the WA Attorney General Consumer Production is misleading to the trueness of this transaction. Package was delivered Aug 13-14, 2019 plenty of time to stop and retrieve package- yet it was allowed to continue and sit outside for “?? How long?? “ for porch pirates!

On August 8-9, fraud charges were place on my Government Unemployment Debit Card. August 10, I notified Amazon it was fraud, do not send, but Amazon would send return if it should arrive. I was NEVER given a tracking number, so I amuse the package was not shipped. However, I lean later the package had arrived and left on front porch (100lbs). I did not receive the package, sign for the package or left a “release to leave at front door”.

I seldom use the front door, I use the garage entry. After several months Amazon Jeff Besoz gave the tracking number – 3 months later. Amazon is claiming 21 package has been delivered to my home- with no problem- BUT IF I HAD known a fraud package was arriving – YES I would be on the look out! On August 10, Amazon should have stop the shipping!

  • Feb 18, 2020

Ordered only one computer. Their delays led to refund period expiring...haven't also been able to contact their lawyer. Harassed by a group of people named Jeff. ..etc Repeated contacts to various people suggest intimidation tactics used

  • Dec 31, 2019

So this has happened twice now to me, where I order a digital item sold by Amazon and they put my order as pending then they close your account and ask for a billing statement with the last 4-digits of your debit card number and mailing address and phone number but my bank does not include the debit card number of even the last 4 digits of the card on their statements so I sent in screenshots of my account page, my customer information page, my debit card page, everything they wanted and they still refuse to open it. Even though I provided them with everything they ask for they still said no.

There customer service people are rude and careless and have no respect and don't care about helping people at all. So I made a brand new account with a brand new e-mail and debit card and again they locked my account with my money on there and said tough S**t and they will not open it.

Has this happened to anyone else out there????? Let's band together and get them to pay for ripping off the consumers and taking advantage of the fact that they are big corp and we are just people!

  • Dec 27, 2019

I received 4 amazon gift cards...2 platic and 2 cardoard. The plastic peeled off nicely, the cardboard ones were impossible to scratch off or peel. Reqyest replacement. Will send damaged cards back if reqired.

  • Dec 18, 2019

Amazon advertise that they are bit cheaper then stores its lie . In january of 2019 i received a fire stick from them not even a year old i called them to replced the transferd me to tech support. They trouble shoot the devise and found out the fire stck is ok its the remote control thats bad.

She said dont worry we will give 25 percent off it never happen the charged me 37.33 cent i send it back target is selling them for 24 dollars w both piece what a rip off. Amazon rip million of people off. Do Not become a victim like me.

  • Dec 4, 2019

I have two charges on my bank statement for 12-3-19 and 12-5-19 for Amazon Marketplace Telecheck. I do not use this service to pay my Amazon bill.

My Amazon payments have been cleared through my bank and then these charges pop up in my statement a couple of days later.

I feel this is fraudulent and I want them refunded. I will contact my bank when they are open and also try to contact Amazon and the number for the charges.

If I do not get a satisfactory outcome, I will be reporting them. If anyone has a solution to this, please advise.

  • Nov 4, 2019

On 11/01/19 I made a purchase on two wigs & a set of: pots, pans, & cooking items on Amazon for a total price of $99.25. It stated on their website that my payment went through. They even gave me the confirmation # of the payment.

This is my Order #111-9408221-7882615. It had stated that the delivery of the items will be from Thursday, 11/07/19 to Friday, 11/08/19 via their confirmation email. They were all at work working hours on Friday. I think that they work on Saturdays too. It was not until Monday, 11/04/19 that they told me that my payment was declined.

When I made that payment for them on 11/01/19 I know for a fact that I had a total amount of $500 on that card because I had just went to a retail store to load money on the card. I made a purchase on another website & in physical stores with the payments going through fine each time.

Amazon obviously would not accept the payment for some reason. This is the 2nd time that they did this to me on items on their website. If something was wrong with the payment it should have been declined right then like it have in the past on other items & how other websites do it.

They should deliver me the items since it was error on their ends. I have loyally been a customer of Amazon since 2011. They seem to have a fraudalent late processing of payments going on their website.

  • Oct 31, 2019

I am an individual who has been selling products on Amazon for over ten years. I order products through a drop ship wholesaler who represents hundreds of manufacturers and over 13,000 products. Our wholesale outlet is one of the most respected in the country and purchases only from verified trademark holders for redistribution. Because of the numbers involved, the manufacturers might not know my name. However, I have an account in good standing with the wholesaler.

I list my products on Amazon by means of a data feed directly from the wholesaler. Occasionally a manufacturer/trademark holder may grow concerned about counterfeit products offered on Amazon and submit blanket complaints about every retailer they see on Amazon whose name they do not recognize.

This happened to me. When this happens I immediately contact the wholesaler to ask for a letter of verification and an introduction to the manufacturer/trademark holders as proof that I sell products sourced only from the trademark holder - not counterfeits. I also request and receive letters of verification from the manufacturer/trademark holder.

At Amazon's request I also submitted invoices from the wholesaler to show that I purchase products from the legitimate source. These letters and invoice are attached as Exhibits to this complaint. Once these documents have been submitted Amazon stopped communicating with me.

All I received were automated e-mails stating that I need to submit the documents I already submitted. Using automation Amazon repeats the same complaint and document request over and over ignoring the documentation sent to them. After several automated e-mails, Amazon stopped replying altogether.

After several weeks of sending automated e-mails Amazon suspended my account and held the funds for the sales I had already completed. The unpaid balance due to me is $312.68. When I requested the release of the funds, Amazon sent one automated e-mail saying I could expect a response in 7 days. I contacted them again after 14 days and received an automated response saying Amazon will not release the funds, they will not provide the reason and will no longer communicate with me.

The customer paid me, not Amazon,for the merchandise I delivered. This money does not belong to Amazon. The maneuver of not transmitting to me the proceeds of my sales does not seem to be even legal. The use of robot e-mail replies on Amazon's part hints to my mind at fraudulent intent.

Conclusion: Please help me in getting Amazon to release the $312.68 I earned selling on Amazon. I am not interested in reinstatement as an Amazon seller, since I believe they deal fraudulently with vulnerable individuals attempting to sell merchandise on their website.

Additional Information: I believe this process of (1) Accusing a seller of wrongdoing (2) Ignoring a seller's defense (3) Holding the seller's balance due presumably for be kept as Amazon's personal business property - this process is a generalized fraudulent scheme. The basis for my belief is the number of complaints by sellers on Amazon who has voiced the same complaint.

  • Oct 17, 2019

I saw a Makita saw 18 Volt on Amazon.com looks the same as in Home Depot but $30 cheaper .But when it came in the mail it was the wrong model. I contact Amazon and told them i want a refund. And put a stop on my credit card payment.

Capital One informent me after thirty days and long phone calls between Amazon and Capital One they would charge my card again . So after three months and countless hours I give up on my $105 dollars.

I think the tool came from China (Simple tools) is a counterfeit tool not made by Makita. Amazon customer service will lie to You and their e-mails are encryped so you can printed out on your printer.

  • Sep 13, 2019

My 18-year-old daughter was visiting Rochester, New York for a job interview. Someone stole her wallet, so she called me because she had no money. She ask me to send her some money or she would lose her room at the hotel. I went to Amazon.com and purchased her a Hotels.com gift card for $250 and they were supposed to email it to her within 5 minutes.

Instead, they locked me out of my account and there was a message stating I needed to verify my address and an email telling me how to do this had been sent. I check my inbox an spam folder and their was not such email. So I called Amazon.com and told them it was an emergency and my daughter would be kicked out of her hotel room at 11:30am if she did not receive the card by email.

It was 9:00am when I made the call. They told me the address verification process takes 24 hour. I told them that I already told them I did not receive any email for address verification so may I please talk to a manager. I was put on hold. There manager said he did not believe I had a 18-year-old daughter in New York and that he thought it was sort of suspicious to buy a Hotels.com gift card with my Amazon.com account had been funded with an Amazon Gift Card two month earlier.

He demanded ID verification and asked me to fax him my social security card and drivers license. I did so immediately and he said he would verify my ID and get the Hotels.com gift card to my daughter within an hour. My daughter did not receive the gift card and got kicked out onto the dangerous streets of New York with three big train cases full of luggage. I only had about $20 in the bank so I could not send her anything else.

I kept calling Amazon.com and they would not answer the phone. I thought they might not want to give the gift card to my daughter because they wanted to keep the money, and perhaps they block my number. So I used another cell phone to call them and they answered, then I told them who I was and I got put on hold for hours. So I hung up and called back and they would not answer my new cell phone anymore either.

My daughter looked like easy prey sitting on the corner at night and it was very cold. She ended up accepting a solicitation to sell her body so she could afford a place for the night. Now I am paying for her counseling bill.

I got an email a week later telling me they verified my ID but I had to fax them the receipt and a copy of the gift card if I wanted them to restore my account. I called my friend who gave me the gift card as asked if he could find the receipt. He did and I faxed it to Amazon as requested. I have never heard anything from them again and now when I try to login to my Amazon.com account, instead of getting a message that account is on hold for verification, it just takes me back to the login page after I type in my user name and password – like the account never existed.

Never use Amazon.com! They are a bunch of opportunistic thieves!

If you're an attorney reading this, please contact me to help me sue Amazon.com, Inc. I have the records of multiple unanswered calls on two cell phones, the gift card and its receipt, and my daughter's counseling bill and her testimony to offer as evidence. I also have emails form Amazon for previous successful small priced orders that can prove I had the account, that seems to have vanished after they stole my $315.85 gift card balance, because I tried to use $250 worth of this balance to cover an emergency.

  • Sep 12, 2019

I ordered a Play Station gift card for $100 for my son's birthday form Amazon.com. They locked me out of my account and did not give me any explanation. I emailed amazon and demanded to know why they locked me out of my account and did not email my son his Play Station gift card. They told me the IP address I was using was blacklisted in an anti-SPAM database.

I told them I could no afford my own internet connection so I occasionally uses coffee shop hot spot. They told me that was irrelevant and if I wanted them to unfreeze my account I must submit all my ID papers. I sent them me green card and tax payer ID and they told me they cannot verify a green card or tax payers and I must apply for a driver's license and social security card and submit these documents.

I stood in line for hours at the DMV and got an ID card, which arrived 2 weeks later. I sent this to them and told them I cannot get a social security card, only a tax payer ID because I am only in the US on a work visa. They don't reply to my emails anymore and when I call them they just put me on hold for hours and waste my cell phone bill when I tell them my name. Now my son think me don't love him because he get no gift for his birthday.

  • Sep 10, 2019

Someone gave me two Amazon.com gift cards for $50 each totaling $100. I bought a Nike gift card form Amazon on Sep. 8th. I loaded a $50 gift card into my new Amazon.com account and there was no problem and the electronic Nick gift card for $25 was delivered smoothly. So yesterday, I loaded the other 50% gift card into my Amazon.com account an I bought another Nike gift card for $75 and had it delivered it to same email address. Instead of delivering the gift card they froze my account displaying the message:

“Billing verification required. For your security, your orders are on hold while we verify your billing information. We have sent you an email with instructions to verify your billing information and ship your orders. If you didn't receive the email, check your spam or junk email folder.”

I did not receive any message to my inbox or spam folder. I got all other messages Amazon sent me however. They would not let me access their contact information logged I was logged in and they would not let me log in so I could not complain. So this tells me they are trying to cheak me out of $75 because they did not even ask me for any billing information, such as address in the first place.

They may have asked for my cell phone number as they know I was in Canada. Or maybe they asked where I was located. I don't want to give these dishonest people any more information about myself and I just want my $75 gift cards delivered as I was supposed to forward these cards to someone as loan repayment and I'll owe him $200 instead of $100 in Nike gift card payments if I don't pay by September 12th, tomorrow.

They have caused me big problems trying to be cleaver and make an extra $75 for nothing.

  • Sep 3, 2019

We called Amazon to alert them of the fraud:

here is what I sent to jeff@amazon.com

I have called countless times, countless names about this and my last resort /recourse as instructed by Taryn in Retail, /resolution specialist is to call corporate.

Here is the brief version.

We purchased 9 $100 Amazon gift cards through CVS, third party.

We also purchased $600 Apple gift cards ,CVS, third party. (We received a CASH refund check in 5 days from Apple because they swiftly took action when we called.)

We tried to cash the certified check within one hour and was told it was FRAUD.

This is where we took immediate action.

We notified your customer service ( number from our Prime account) about a FRAUD gift card issue on 8/5.

We were told someone would get back to us, as the clock was ticking on these gift cards.

We called again on 8/7 asking for a status because , as you all say "FRAUDS work quick" On that call it was disclosed to us on ,nearly two days later, that our call and notification to you was mis directed. It went to the mis redeemed dept. vs FRAUD. We clearly knew it was FRAUD 6 hours after the transaction. We were then asked for front and back copies of the cards, as the clock is ticking... We accommodated all requests immediately.

We were then told that an investigation had to be conducted.

We kept calling and e mailing.

Finally we were told we could get back 341.44 because those gift cards were not YET redeemed.

Your mistake on intake cost us the other 6 $100 gift cards. We confirmed with the FTC that since APPLE was able to recover some, that your delay helped the frauds cash or move the gift cards along.

No one in the "retail" dept could talk to FRAUD or customer recovery for us. They said they don't do that. I called at least 8 times. Please check your records to verify. I am calling because we are rightfully deserving of the rest of or a portion of the rest of the gift cards as this was YOUR delay, YOUR mistake.

Also, this is not a refund of CASH, this is Amazon money, going right back to Amazon.

You will find all correspondence on Prime account James Coyle-Romano e mail jcoyleromano1@gmail.com and coyleromano@optonline.net. There is also an account for Erin Coyle.

  • Aug 26, 2019

WHO THE F*CK ARE THESE PEOPLE WORKING FOR AMAZON.COM AS CUSTOMER REPS??? THE F*CKING B*TCH CANCELED BOTH OF MY F*CKING ACCOUNTS WHEN ALL I WAS REQUESTING FOR WAS TO CANCEL MY U.K. ACCOUNT!

THE B*TCH KEPT REPEATING THE SAME F*CKING QUESTION OVER AND OVER AGAIN AND AGAIN! WHERE DID THEY F*CKING FIND THIS UNSCHOOLED B*TCH – F*CKING w***e!

  • Aug 10, 2019

I a have been a Prime member for some years. I ordered "Resveratrol" (vitamins) and I paid more than worth as customary. This is not my complaint what I disagree is that they were extremely hot when the package was dropped to my door. I did not complaint when I was asked to review my service I replay with the true and my message was rejected because it does not complain with the Amazon guidelines. If you give a negative answer to their services the response it is not accepted. Only would be posted the good reviews. It is wrong, if Amazon provides bad delivery service they have to accept it and correct it! I don't know if the vitamins are in good condition or not to give an excellent review as Amazon requires.

My Review:

One star

I RECEIVED THE PACKAGE EXTREMELY HOT IN PHOENIX

I can't write a review of the product. It was extremely hot when it was delivered in Phoenix. I complained about it but nobody cares, only somebody would listen if it is a good review.

Amazon response:

Thank you for submitting a customer review.

Thank you for submitting a customer review on Amazon. After carefully reviewing your submission, your review could not be posted to the website. While we appreciate your time and comments, reviews must adhere to the following guidelines:

http://www.amazon.com/review-guidelines

A few common issues to keep in mind:

Your review should focus on specific features of the product and your experience with it. Feedback on the seller or your shipment experience should be provided at www.amazon.com/feedback.

We do not allow profane or obscene content. This applies to adult products too.

Advertisements, promotional material or repeated posts that make the same point excessively are considered spam.

Please do not include URLs external to Amazon or personally identifiable content in your review.

Any attempt to manipulate Community content or features, including contributing false, misleading, or inauthentic content, is strictly prohibited.

  • Jul 25, 2019

I requested that an order be cancelled three separate times with them. All three times they refused. I requested Amazon cancel the order since they are a marketplace seller on Amazon.com. Amazon refused and sent an email to Silberman's Workwear requesting cancellation. Of course they refused this request too- and asked that I refuse the package. Well, newsflash- I have a job and parcels are always left at my home- so how will I refuse it?

I've never had such horrible service. I ordered this item on the 17th of July, and as of the 27th it still has not shipped. Really? You can't ship a product to me in ten days? After a week of no shipment I requested the first cancellation. I'm just baffled by this whole thing- by Silberman's Workwear and by Amazon's horrible service and inability to refund the order.

  • Jun 27, 2019

CONTACTED AMAZON ON 06/06/2019 AT 15:12 P.M. AND TALKED FOR 59. MINUTES & 23. SECS. IN REFERENCES TO MY BALANCE ACCOUNT. I RECEIVED A STATEMENT IN THE AMOUNT OF $266.10 DATED 06/05/2019.

I RETURNED ITEMS IN THE AMOUNT OF $152.64. I KEPT ITEMS IN THE AMOUNT OF $144.12 AND MADE A PAYMENT OF $100.00 WAS MADE ON JUNE 17TH. AMAZON AND SYNCHRONY BANK WOULD NOT GIVE ME A CURRENT BALANCE.

EACH AND EVRY TIME I RETURN ITEMS THEY DO NOT REFLECT ACCORDINGLY. I BECAUSE MISCOMMUNICATION BETWEEN THE BOTH. I AM UNABLE TO MAKE ANY ADDITIONAL PURCHASES UNTIL MONTHS LATER DUE TO THE CONTINOUS ERRORS.

  • Jun 20, 2019

Got an email from Amazon Shopper Rewards asking me take a brief Amazon survey which seemed ok and so, I went ahead to see what I could get. One of the items listed was a Man's Watch (wanted for my husband) which I could order for Free provided that I pay for shipping and handling. Still seemed ok and so did so.

Was promised within 2 weeks and not only did I not get it but that money was charged out of my bank account. Now it wasn't a large amount but upon investigation, this company tried to order makeup products for over $90 using my husband's debit card.

Thank goodness for the dilegence of our bank which declined for that charge to go through (they were suspicious even before we were). So, buyer for this company. Glad we were able to catch this is time for any real damage to be done.

  • Jun 17, 2019

3/4/19 I contacted them about a book that I returned in a shipping lable that they sent me.

06/08 09:59:38 Hello, We're writing to let you know we processed your refund of $95.00 for your Order 113-9549905-6695440. This refund is for the following item(s): Item: Print Reading for Machinists Quantity: 1 ASIN: 1285419618 Reason for refund: Account adjustment Here's the breakdown of your refund for this item: Goodwill Refund: $95.00 We'll apply your refund to the following payment method(s): Visa Credit Card: $95.00

We've processed a refund for the above order in the amount of $95.00. In most cases, once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card. Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance. This time frame may vary from one financial institution to another. Have questions about our refund policy? Visit our Help section for more information: http://www.amazon.com/refunds We look forward to seeing you again soon. Sincerely, Amazon.com We're Building Earth's Most

06/09 18:27:53 Hello, I realize you're upset, and I regret we've been unable to address your concerns to your satisfaction. As mentioned, the item never arrived at our returns center. Refunds issued by CS: Friday, June 7, 2019 for $95.00 Wednesday, June 5, 2019 for $113.99 UPS tracking number given by Amazon : 1ZE7917X9076674939 Otherwise, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response. We appreciate your business and hope to have the opportunity to serve you again in the future. Regards, Praveen M Amazon.com http://www.amazon.com

I contacted UPS who told me per thier contact with amazon, amazon has to file for an investigation. However amazon is refusing to file for an investigation, so they already know the out come. They have my book and is refusing to pay for it.

  • Jun 13, 2019

2 Items were to be delieverd 1 was delivered stated to doorstep other to "Secure location" the 1 on doorstep has a picture of it . The other at the "Secure location" does NOT ? Where is this secure location ?? The only sercure location is my doorstep - why did they not deliver both items to the doorstep ? Even wih the picture they wont refund me what a fraudulent company

  • Jun 5, 2019

After 6 months of using amazon after paying for prime membership. Without reason or any contact or explanation they removed half my prime membership and restricted it. I never once violated their TOA or guide line. I read through their entire agreement trying to figure out what I could possibly have done.

I found nothing. I spent hours of my precious time attempting to contact them but without results. So I will be ending not only my membership but my company’s contract that is worth millions a year (for supplies) due to the fact I believe that amazon is conducting illegal business and conducting criminal activity. I no longer trust this organization. Buyer beware.

  • Jun 4, 2019

canadian pharmacy online 24 b.u.y.cial.i.s.onl.ine.

At this time I am going away to do my breakfast, when having my breakfast coming again to read additional news.

  • May 27, 2019

I ordered a Product from Amazon 3 days later they canceled the order because they marked the price wrong online. I called them to complain that it is against the law to cancel due to there error in pricing. They refused to give the product for the purchased price. heres what they said to me Hello, We're contacting you about order #111-2331508-6485849.

We recently discovered an error that caused the following item(s) to be displayed at an incorrect price: WD 16TB My Book Duo Desktop RAID External Hard Drive - USB 3.1 - WDBFBE0160JBK-NESN In this case, we're unable to offer this item for the incorrectly posted price. Therefore, we've cancelled your order for this item, and you haven't been charged.

  • May 22, 2019

Unpalatable Amazon: Caveat Emptor - If you buy a poor food product from Amazon, you’re stuck with it. They will not take it back for exchange or refund for any reason. Because Amazon does, on occasion, sell inferior quality food products there is only one way to protect yourself – never, ever, buy a food product from Amazon.

First you may be sorry and second, you’ll be more sorry to find that you’ve lost your hard earned money. The company has no plans to help you. Take a bad product to the Supermarket? They refund it or exchange. Bad meal at a restaurant, sending it back and the establishment will take it off the bill or offer an alternative meal. But Amazon?

I bought what was advertised as 100% Kona Coffee which turned out to be 200% slop. I won’t say it tasted like dishwater because it would be unfair to the water. I have been to Hawaii about a dozen times. I don’t know what this coffee is but it not 100% Kona.

On the one in a thousand chance it was genuine then it was the worst beans, grown in the worst way, on the worst part of the island, with no understanding of how to roast beans to a flavorful state. Here’s what CIS at Amazon told me: “I'm sorry; for health and safety reasons, we're unable to accept the return of Grocery items”.

It didn’t matter that the box I wanted to return was unopened. So there you have it, unequivocal proof. If you buy a grocery item from Amazon and it’s rancid, it’s still yours no ifs, ands, or buts. We no longer have the likes of Ralph Nader to serve as a watch dog and as such we consumers need to look out for ourselves.

Seriously, is it that far of a drive to the local supermarket? (p.s. Grocery items aside, I am a big fan of Amazon and I have nothing but respect for Jeff Bezos. This review considers one policy, a small but important criticism dropped in to one of the biggest and well managed companies In the world. Just avoid the foodstuffs – everything else is top notch).

  • May 8, 2019

Buyer claimed item not received, filed A-to-Z guarantee. Tracking information shows delivered with signature. Tried to scam me. Called buyer but immediately hung up after telling him I am the seller. Subsuquent calls he told me to "stop calling b*tch." Very rude and scammer.

  • Apr 25, 2019

Amazon aka kdp Amazon issued 1099's on which I had to pay IRS taxes but Amazon Refused to pay me. After withholding my royalties they told me they were entitled to break the law. Amazon is also holding my books hostage and refuses o allow me to transfer them to Ingram/Spark.

So I am not earning any money because of this. I have repeatedly complained to Jeff Bazos. My account is in the USA but he referrs all complaints to his UK division. Under IRS law, Amazon is not legally entitled to issue 1099's or take tax deductions on money they have not paid me.

Therefore, as I told Amazon, this is fraud. At book signings, people bring me the books they bought on Amazon to autograph thereby proving Amazon is selling my books but not paying me. Amazon is selling my books worldwide.

  • Apr 23, 2019

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  • Mar 21, 2019

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  • Feb 9, 2019

Emailed almost everyone that works at amazon to solve my issue without help spent thousands on lawyer to help with out any kind of response from amazon.

  • Jan 12, 2019

WHO THE F*CK ARE THESE PEOPLE WORKING FOR AMAZON.COM AS CUSTOMER REPS??? THE F*CKING B*TCH CANCELED BOTH OF MY F*CKING ACCOUNTS WHEN ALL I WAS REQUESTING FOR WAS TO CANCEL MY U.K. ACCOUNT!

THE B*TCH KEPT REPEATING THE SAME F*CKING QUESTION OVER AND OVER AGAIN AND AGAIN! WHERE DID THEY F*CKING FIND THIS UNSCHOOLED B*TCH – F*CKING w***e!

  • Jan 10, 2019

I have had related issues since transferring to Kindle from Createspace. I have 31 print titles on Kindle. Amazon both distribute and print these books. The titles are substantial textbooks used in business and at colleges and universities.

I established and manage large social networks that total about 1.4 million members who I correspond with daily by email. I receive over 300 emails per day. I sell large numbers of books through my own web site. It is evident that sales from Amazon and Amazon regional sites are not being disclosed as I have ongoing feedback from people who have purchased books including a foreign university that I have not received royalties for.

Recently I received emails asking me to resubmit files for two of my best selling titles with the same settings and files. The only reason I can think of for doing this is that they have changed the terms. When I didn't do this the titles were blocked so they are in a sort of limbo where the Kindle interface for those titles doesn't work. I have received notification of sale of only one copy of each of these books over the last month. Kindle has stopped shipping Authors copies to Australia. I have good reason to believe they are selling copies through Amazon Australia that I am not being notified about or being paid royalties for.

Copies that I previously shipped there sold through my site were not being delivered in most cases. My site has been attacked thousands of times from Amazon's server. Bots from there load the books into the basket and check the final price without then purchasing them. There have been dozens of shipments not delivered internationally sold through my site that I have been required to pay for shipping and printing. These commonly are to educational institutions. This appears to be a strategy. I have had similar ongoing experiences in many other parts of the world. I am shipping sales from my own site from non-Amazon printers who charge me only about 30% of Amazon's print fee. I do not believe that the Amazon sales figures are accurate.

For 40 years I have worked as a consultant product design manager and over that time there have been dozens of legal actions for IP infringements on the more than one thousand projects I have managed for corporations. One of those infringements netted the company I worked for about 800 million dollars in damages. I am not sure why Kindle are not declaring sales accurately. Perhaps they are not profitable. I hope that it is not that they are just greedy. I cannot afford to spend two years writing a book and receive royalties for only one copy through Amazon per month. Writers are their primary asset. I am interested in speaking to any other authors who have had similar experiences with Kindle.

  • Jan 6, 2019

I read online, "Hiring in Philadelphia for Amazon FLEX" Sign up, download the app, deal with the background check back andw forth about a month, back and forth endless uploads, videos, download, take pics of all identification you have. No way to reach anyone for support before you start.

Finally a month later I get an email. You've been approved start today, pick your route... Bla..bla...bla.. Sign on the app.

It says, Sorry now deliveries of you try back in a few days.

ALL THAT FOR NOTHING!!!

What a ripoff never made it to the first day!

  • Dec 27, 2018

No way to return an item

No phone #

No ph# on the invoice

  • Dec 6, 2018

This idea originally came from my children because their father could not make good decisions and was incarcerated. Jackie and I collaborated initially and my book was finished one year prior to her plagiarizing and copywriting her version. I even have a thank you note from Jackie to my son who did the original illustrations, when my book was completed. The cover of the book came from a dream I had and the reference of how SHE came up with the idea...little girl, was in reference to MY daughter who was only 3. How many 3 year olds talk fluently and ask questions like she describes? I have ALL the proof of this!

  • Dec 4, 2018

I purchased a rebar bender for my business at 469.99 defective tool from the day we first used it Amazon failed to refund the purchase price and company happybuy refused to refund the purchase price. Amazon required we return it to the seller for refund after spending 96.or 97 dollars for shipping the broken defective product we have been given every excuse under the sun to not refund my money after promise to do so . We supplied tracking number for the tool and apply for the a-z refund and was never refunded anything story after story so end result we we're robbed for almost 600 dollars by Amazon and happybuy through them. They have no action from either one absolutely robbed

  • Nov 17, 2018

On Thursday, November 15, I received a notification to my cell phone of the bank that I had taken from my credit card $ 132.69 Amazon Prime. I have never had an Amazon Prime card and I have never asked for it. I searched in Google the number of Amazon and the number that appeared was 1-877-574-1974 who answered me says it is Amazon that can help me. I explain what happened and that I have never requested an Amazon Prime card. A person who calls himself Nick speaks to me and tells me that I have to go to a Walgreens and buy a Google Play card so they can help me return my money to my account and where it is more secure by Google Play and he told me by the amount of $ 100.00 dollars and that in two minutes I was going to receive my money. I bought the card and gave him the number he asked for. Then he told me that he had to talk to a person called Valentin because he was going to help me get the money. Valentin tells me there was a security problem, hacker problem and that it was necessary to buy another card for $ 100.00 dollars to protect my account from reaching the money .. He tells me that from Chicago they used my card for Amazon. I bought another card for another $ 100.00 from Google Play. They were 200.00 dollars that took me out and that in five minutes I would receive the money to my card. Valentin told me to give him the number and that in five minutes he would call me to resend all the money.

When not receiving the money immediately I proceed to call the same number and another person answers me and tells me that in order to help me I have to go somewhere to buy another card for $ 300.00 dollars and there I realize that I was extorted. The money never came to my account. I called Amazon in Spanish and that number came out to me and Josè told me that he told me that I was cheated and that Amazon never works that way. Amazon proceeded to cancel the false subscription and stop payment and they sent me an email. I went to the Police of the place where I live in Puerto Rico (Humacao) and filed a complaint for fraud. Complaint number 2018-4-036 8317.

My bank was able to recover the $ 132.69 to my account just that.

I called Google Play regarding this situation they told me that I had to make a report with them for the authorities which I did and the case number is 3-3988000024035 and they sent me an email confirming it. Hoping you can help me with this situation. I have recorded their message when they spoke to me.

  • Oct 31, 2018

I am an Amazon flex driver. They have blocks of time, i.e. 2, 3, 3.5, 4 hr. etc. And they have a logrythym they are very proud of that determines the number of packages and distance traveled to determine the number of hours it should take you to deliver all of them. They also hand you a sheet of the different package zones in your block so you can find them in your car without having to go through each one. That is how it is supposed to work.

But what if you sign up for a 3.5 hour block; they do not provide the different zones in your block and after you have completely loaded 41 packages into your car you find a document under a box that says it is a 4 hour block? And then when you question it they say that you should be able to deliver it in 3.5 hours and that is all your going to get paid for. And when you can't get all the packages delivered you are repremanded by email without any consideration of the situation?

I counted at least 20 drivers they did the same thing to that day without telling them.

You need to know going in that these people could care less about you. They are not satisfied with $100 Billion in profits; they want to steal an extra $9.00 [the difference between the two blocks] from this flex driver to satisfy their shameless egos.

  • Oct 28, 2018

I went on amazon to look for a certian video. I came on a page with what I wanted. It didn't have anything about it being in German. I bought the video for $23.95.

When I recieved the video I found it was in German. When I contacted the seller, I was told I knew that the video was in German. I looked at the page I bought the video from. It read nothing about that.

I told them I lived in the USA and wanted one in english. They wrote back they would refund my money less 25% charge. I feel that this was a scam from a seller that was from a different country. Now I have a video in german and useless to me. I told them I wanted all my money back. They refused. They told me to buy a CD player from Amazon that would play the video.

I tried to contact Amazon about their garentee but could not find a site to complain too. I think this was a scam to take part of my money and wonder how many others fell for it. I thought Amazon was a safe place to buy things. Boy was I wrong.

  • Oct 24, 2018

I work as an assistant which means I depend on my phone. I have to have a working phone at all times to even work. I purchased a phone from welectronic through amazon.com on oct. 9th at first I didn't receive it. When I finally did receive it it wasn't a working phone as advertised it was destroyed non working with bad imei. I contacted amazon to get my money back and was told to contact the seller and allow them 48 hours to respond well they responded with contact Amazon for refund basically refusing well amazon isn't doing anything because they were apparently informed by the seller that they were sending a refund well here it is oct 25th I'm still out of work I have two kids (6 months old and 2 years old) I have to support on my own no money coming in on the verge of completely losing my job and not any effort from the seller to make it right. I have filed a claim against the seller with the better business bureau and contacted my boss (I work as an assistant at a law firm when I am able) about what i can do through the court and I am contacting the local news about the matter and situation it's put me in after going through a hurricane and our state almost being destroyed and getting through that ok now a seller who has no regard for their customers have put my family in a bad situation. I don't see how anyone can knowingly steal from people not knowing how it will affect their life and not care at all. Tomorrow I will be giving all the information about the seller to the local news and talking to them about what it's done to us and how I've been treated and hopefully getting this seller banned from Amazon and the situation resolved since he doesn't seem bothered by the better business bureau! Everyone pray that being on the news opens his eyes so I can go back to work for me and the kids!

  • Jul 2, 2018

I am currently suing Jeff Bezos and Amazon because they really do have, without a doubt, the worst customer service on all known planets. A culture of lying among a confederacy of dunces. I made the mistake of buying 6-100 dollar amazon gift cards to give out as presents. alas they were stolen out of my car. So I quickly contacted Amazon so the could cancel the gift cards so the thieves wouldn't have time to use them. What did I get from Amazon's customer service? Nothing. So I sent them the receipts.

I sent them by email at least 4 times, I faxed them, I even snail mailed them. Nothing. They claimed they never got them. (But I have the receipts of all of these incidents showing that they indeed did go through.) I tried to explain to them that time was of the essence but I don't know if they know what that meant. So after blatant foot-dragging? incompetence? about a week passed. Then they said they finally got them but would need the 16 digits on the card. That sounded reasonable as well. But this was another lie.

The 16 digit card numbers were right there on the receipts right under the bar code. They didn't know that? Then they suggested I go to the CVS store that sold them to me and try to get them to do something. But this is utter nonsense. CVS only sells them they don't cancel them. Simply ridiculous. So let's review Jeff Bezos' crown jewel Amazon,lies about receiving the cards (they were sent at least six times) then they say they don't have the numbers (which are printed right there on the receipts.

Then trying to shirk any involvement they send me on a wild goose chase to the store where I bought them. Spread the word about these clowns. All you get from this customer service is a lies, ineptitude. They give you platitudes, Like "we snowshoe you feel and we want to help.. It was like they were reading their response from cards in front of them. Total airheads, children.

I have never seen a business so inherently empty-headed and untruthful. Actually there really isn't any customer service here. They just hire airheads to spout platitudes off of pre-written cards. These are my experiences and opinions, what are yours? Amazon and Jeff Bezos; utter disgraces to the business world. Pass it on. Maybe it will go viral.

  • Jun 28, 2018

It took almost a month after I placed the order to receive a package. I ordered a grey pair of dress pants and received a maive pair of Victoria's Secret panties. Amazon is trying to help me with this problem but I have not heard anything back from the seller.

  • Jun 27, 2018

Apparently this seller no longer uses the account Leslie originally attacked her under. She now sells under a different store name that Leslie has been searching Amazon for but has been unable to find. Because my account is located in Texas he assumed that I was her and he began attacking my account by placing fake orders going to a fake address under a fake name in Las Vegas, Nevada.

He used the same fake Nevada address when he placed orders on the other sellers account. I am aggressively taking action against LESLIE GOCZA with Amazon who is monitoring his activity. He is attacking any Texas-based Amazon seller with fake orders hoping that these accounts belong to the original seller in order to get them shut down. LESLIE GOCZA has sent me several aggressive, threatening and antagonizing emails thinking that I am the other seller. I have reached out to Leslie multiple times to try to get this situation resolved but he ignores all of my requests. There is a lengthy report on a third party website where the original seller reported him for his scams - https://badbuyerlist.org/buyer/e9895efacb04668b2302e18d ----- You will see how psychotic and unstable LESLIE GOCZA is. If you are a Texas-based Amazon seller and you suddenly get fraudulent orders please report it to Amazon immediately. He is on their radar and they have stated that multiple complaints will result in his account being terminated immediately and indefinitely. I noticed that Leslie is also placing false reviews on the original sellers report. The latest false review is under the name "Melanie".

  • Jun 23, 2018

I recently tried to post a comment about the filters I purchased for my Red Devil Scorpion Hand Vac and because it was a negative comment they said it was against their rules now to post any biased comments. How is one to let people know of an inferior product if they can no longer post anything but positive comments on their site? I've been buying from Amazon on a regular basis since it's inception and this is a first. I want other people to know this too since now you cannot tell if a product is good or bad!

  • Jun 10, 2018

AMAZON ASSOCIATES offers members to sign up a membership to promote Amazon products , once 3 sales have been complete, member will become Amazon Associates Affiliate program.Unfortunately, Amazon Associates close member's account and ask Member to re-open a new associates account, Hence, people advertise Amazon for free.

BEWARE OF AMAZON ASSOCIATES AFFILIATE PROGRAM

  • May 27, 2018

Amazon's business practices should be stopped. They will wait for you to have a decent amount of sales, then kick you off and keep your money.

They will claim the seller has had poor performance.

I had 2 shipments that were delivered, investigated with the tracking number, but the customer claimed they didn't get the item, so Amazon refunded them.

Also had a customer that received an item from AMAZON'S WAREHOUSE, received the wrong item and that was negatively charged against me.

Amazon approved MY OWN CATALOG WITHOUT MSN, ASIN, let me upload all of them, then kicked me off for uploading products that "weren't in their catalog" after i had proof that approved it.

They don't care about appeals, so don't bother writing one.

I am still waiting for $3,000 after 2 months.

#jeffbezossucks

  • May 8, 2018

WE ordered a book through Amazon's third party seller, a Basil Carroll and was supposed to receive it between Apr 20 and Apr 25 2018. Item was to be shipped from Kentucky. Item apparently shipped on time, but from CHINA and was sent through both Chicago and Bismark ND post offices...Contacted seller numberous time, never received any reply as per Amazon protocol. Received notice from our local post office that item was delivered on May 5th and left on our porch, but the delivery said it was delivered to Minot SD...WE live in Surprise AZ. Contacted and filed a fraud report with post office on Saturday May 5 and got a call back and after explaining what happend, was told that since this was an International postal delivery they had no jurisdiction over it.

I had researched through Amazon's customer responses regarding Mr. Carroll and found that every one of the ratings given were a big ZERO and they all had said basically the same thing that their merchandise was either never received, delivered to wrong states, etc. The Postal customer service rep did tell us that they had a picture of the package...looked like an envelope that a shirt would come, the shipping label only had a city and state on the lable, NO Name and was probably sitting in a non-deliverable area of the Minot PO.

Amazon customer service did take care of us and has issued a full refund. Hope that they have taken Basil Carroll OFF of they active 3rd party vendor list.

We have never had a problem with any Amazon in the past and will continue to to do business with them.

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