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Voyages à la Carte USA LLC


Country United States
State Georgia
City Cumming
Address 202 Canton Rd. Suite 204
Phone 1-855-856-8258
Website http://valcusa.com/

Voyages à la Carte USA LLC Reviews

  • Jan 19, 2019

To whom it may Concern,

PLEASE DO NOT BUY ANY TICKET FROM THIS WEBSITE. THIS IS A REPORT CONCERNING WEBSITE CALLED "JUSTFLY.COM" I BOOKED A RETURN TICKET #118-716-651 JETBLUE AIRWAY CONFIRMATION # LMPPFJB, AND ROYAL MAROC CONFIRMATION # SKJEUB. DUE TO UNFORSEE CIRCUMSTANCES I MISSED MY FLIGHT ON DEC. 31ST FROM FREETOWN, SIEARRA LEONE.

THE AIRLINE MANAGER SAID I HAVE TO PAY A PENALTY TO REBOOK FOR ANOTHER FLIGHT WHICH i AGREED, ONLY FOR THE SO CALLED AIRLINE AGENT IN AMERICA BLATANTLY REFUSED TO OPEN THE TICKKET TO ENABLE THE AIRLINE DO IT. I WAS AT THE AIRLINE MANAGERS OFFICE IN AFRICA FOR TWO DAYS, AND ABOUT 2 HOURS ON INTERNATIONAL CALL WITH THIS INDIANS / ASIANS ON JANUARY 2ND 2019.

THE MANAGER BOOKED ME FOR THE 5TH JANUARY BUT THE SO CALLED AGENT REFUSED TO OPEN THE IT TICKET FROM THEIR END. THE MANAGER AND THE TICKETING OFFICER OF AIR MAROC ALSO SPOKE WITH THEN AND THEY AGREED I HAVE TO PAY $407.00 OF WHICH I AGREED TO GIVE THEM MY CREDIT CARD.

THE LADY PUT ME ON HOLD PURPORTEDLY SHE WAS INVESTIGATING SOMETHING; SHE CAME BACK AND TOLD ME AIR MAROC CANCELLED MY TICKE, SO I HAVE TO BUY ANOTHER TICKET FROM THEM. I TOLD HER I AM AT THE AIRLINE OFFICE AND THE PERSON THEY SPOKE WITH WAS THE AIRLINE MANAGER. AT THIS POINT SHE TRIED TO CHANGE THE CONVERSATON THAT JETBLUE CANCELLED MY TICKET, I TOLD HER TO LIVE BLUEJET AND DO THE FIRST THING FIRST THAT IS THE AIR MAROC AND WHEN i GET TO US I CAN SOLVE THE OTHER ISSUE.

THIS WOMAN NOW PRETENDS SHE DOES NOT UNDERSTAND ANYTHING THAT EVERYBODY SAID, SO I ASKED FOR THEIR SUPERVISOR BECAUSE THERE WAS SOMEONE AT THE BACKGROUND FEEDING HER WITH WORDS. SHE PLACED ME ON HOLD FOR ABOUT 15 MINUTES AND HUNG UP.THIS PEOPLE WILL CHARGE YOUR CREDIT CARD AND WHEN YOU ASKED THEM WHAT THE CHARGES ARE FOR THEY WILL TELL YOU THEY DONT KNOW, YOU HAVE TO EMAIL THEIR INQUIRY THAT WILL NEVER RESPONT TO YOU.

THE AIRLINE MANAGER TOLD ME OUTRIGHT THAT THIS PEOPLE AT THIS AGENCY ARE ONLY SCAMMING US AND IF WE PAY THEM ANOTHER TICKET FARE THEY ONLY OPEN THE SAME TICKET AND REBOOK IT WITH THEIR AIRLING NOT THAT THEY ARE PAYING ANY THING FOR IT.

FARE RULES: THE ITINERARY IS PARTIALLY REFUNDABLE. A PENALTY OF $400.00 APPLIES TO EACH PASSENGER. IF FLIGHT IS CANCEL OR CHANGE TRAVEL DATE

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