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VIA Beauty

Country Singapore
City Woodlands
Address Blk 306 # 01-31 (B1) Woodlands Street 31
Phone 65 9137 9021

VIA Beauty Reviews

  • Mar 24, 2020

I clicked on an ad that mentioned "as seen on Dr. Oz, amazing $4.95 wrinkle cream." It was supposed to be a "free trial," and I paid a little over $11 for the face and eye serum. It came in a bubble mailer with no invoice, no instructions, no return label. No mention of the "subscription" and charges that would show up on my credit card, totaling over $202--2 weeks later.

When I called the rep just kept repeating that the charges are for items I "ordered" and I would have to return them, pay the shipping myself, and then my account would be credited. I'm trying to dispute the charges with CitiBank but can't even log on to my account or get through to their customer service because of high call volume. I just found out from a close friend that the usual postal worker in one of our Bucks County post offices was replaced because she tested positive for COVID19. I certainly don't want to go to the post office if I don't have to!!! I'm 67 and in that supposed "at risk" group. But if I don't return it looks like I'm out of $213.65.

At this point I don't care if their products work miracles, I did not open the containers but even if they do I can't afford it!!!!!!!!!!! I checked the advertising again and went through the motions as if I was placing an order and there was NO MENTION of a 14 day trial period, which is what the representative mentioned, or "subscription" or that my account would be charged $202.33 for those 2 items.


  • Feb 1, 2020

Listen you are asking the same things over again. I tried Via Beauty eye serum and it burned my eyes. I received another order today that I did not order. How can I send it back and have my bank account credited for what they charged for an unordered product.

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