I turned off auto renewal after I purchased a one year subscription to the service, in September 2022. This year, without warning, they took payment for another years subscription. In addition, their terms of service states that they will send a reminder before taking subscription payment. They did not do this.
I asked for a refund and they insist they sent me a reminder. I asked for a copy of this reminder and they advised that they do'nt have it (but that they sent it).
I signed up for a free trial offer for the music tab services. I gave them my credit card number like so often goes into effect if you don't cancel before trial ends. After one hour I decided it wasn't for me and tried to unsubscribe. This seems to be a problem with this company. The company is based out of Russia and apparently conforms to no rules. I have been on forums and many people are being ripped off. I am surprised to be the first to report here. 3 days later and still trying to unsubscribe. I suppose I will have to cancel the charge on my credit card when the trial is over.
Ultimate-Guitar.com Reviews
I turned off auto renewal after I purchased a one year subscription to the service, in September 2022. This year, without warning, they took payment for another years subscription. In addition, their terms of service states that they will send a reminder before taking subscription payment. They did not do this.
I asked for a refund and they insist they sent me a reminder. I asked for a copy of this reminder and they advised that they do'nt have it (but that they sent it).
Very unprofessional company. Rip off.
They offer 7 days of free access to the site and make if almost impossible to cancel the free trial. After they charge they do not return the money.
I signed up for a free trial offer for the music tab services. I gave them my credit card number like so often goes into effect if you don't cancel before trial ends. After one hour I decided it wasn't for me and tried to unsubscribe. This seems to be a problem with this company. The company is based out of Russia and apparently conforms to no rules. I have been on forums and many people are being ripped off. I am surprised to be the first to report here. 3 days later and still trying to unsubscribe. I suppose I will have to cancel the charge on my credit card when the trial is over.