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Trinity Solar

Country United States
State New Jersey
City Wall
Address 2211 Allenwood Road
Phone 732-780-3779

Trinity Solar Reviews

  • May 16, 2018

Jim Baich came to my house on 4/29/2017 due to a referral in regards to their adversiting signs of FREE SOLAR. Total scam artist, the whole time he was showing me bits and pieces about the free solar program on his ipad; he showed me some customer reviews and told me I'd save more than 1/2 off my current electric provider, national grid. I asked If I elected to go with the power purchase agreement and changed my mind in the future, would the solar panel installation be removed without any questions/penalties? His answer was YES. I also asked if I had any roof issues while the solar panels were on my roof, would it be fixed for free? His answer was YES. Jim told me whatever he needed so I would agree to the power purchase agreement; nothing of which is in the actual contract. He'd get to signature spots on his ipad and have me sign without any context of what I was actually signing

A few months after the initial visit of Jim, the solar panels were installed. Note, I never received the contract on 4/29/2017 or anytime thereafter.

I was called by Caitlin Norris, (732) 780-3779 on 5/4/2018 stating an email was sent to me where the documents had to be signed immediately so they can be on file for my finance advisor as they were required documents. I responded with I am not signing anything. I never received any type of contract and don't even know what this purchase sales agreement entails. She informed she would send the contract that day. Today, 5/17/2018 I received the contract in the mail. Contract terms is nothing as Jim Baich informed me on 4/29/2017.

Within the contract, a signature page is enclosed where it clearly states:

I have read this power purchase agreement and the exhibits in their entirety and I acknowledge that I have received a complete copy of this power purchase agreement.

Low and behold, my signature appears. These terms and conditions nor a complete copy of the power purchase agreement were never persented to me on 4/29/2017 by Jim Baich at any point when he was asking for my signatures.

This contract is null and void and I will not sign any further documents. I'd like this solar installation completely removed from my house without any charges and penalties. I NEVER SIGNED UP FOR THIS.

  • Mar 29, 2018

We purchased our Solar panel system from Trinity Solar approximately 8 yrs ago for our new home. ( 10 yr. Warranty exists) Our home was designed then built with solar panels as the primary source to highly reduce and or eliminate utility costs. I met with their representative prior to the construction of our home on several occasions to discuss this proposal. Electrician and hvac professionals provided specifications (Load calculations) to Trinity representative (Ken) to confirm that upon purchasing this system, it would work. Representative claimed it would and it would be paid off in 7/8 years. That's a lie. We currently owe almost $25,000 on what is left after over 8 years. That is the "only" reason we agreed to purchase the system. It has failed miserably. Especially since the srecs have dwindled to nothing in return. I have all the years of JCPL bills prove this disaster from Trinity and my monthly utility costs run from $300-$500 per month. Trinity has been provided with all of JCPL's records on our home. I also agreed to have Trinity come to our home to inspect our system. Responding workers claim the system is working. Copy was provided stating such. Researching other Solar Companies provided me with consistent information. "Solar Project was undersized and could not have possibly handled this load consumption." No residential system would have been large enough for this house. Hence, we never would have designed our home this way nor purchased the system. Trinity's response has been, "buy more panels", also they "estimated" the usage because it was a new house. Having been a leading company business at the time, why didn't they just admit they didn't know if it would work. Or they simply had not done other new home construction and made an educated guess. Here's the final complaint or question for Trinity......Would anyone spend $70,000 on a approximate $200 monthly return over a 15 yr return? Do the math. Other companpies have already advised me that we were overcharged.

  • Nov 16, 2015

We were contacted by a sales representative from Trinity solar. As we were interested in converting to solar we had listened to sales representatives from a number of firms. The other firms could not meet some of our conditions including a completion date that fit into our vacation and travel schedule. They indicated that it would take about two days and would be completed by September 15th. They needed $40,000 to start the project. We made the payment and then were told there were problems and there would be a delay. this meant that the construction would have to begin while we were away, or would have to wait until december. As a december start date would mean a few months were we would be paying interest on the loan without the system generating a reasonable amount of electricity we opted for the start date while we were away. This meant getting someone to allow access to the house. Even this schedule was not met. There were other issues that needed to be addressed. We had to fill out the same forms to the electric company at least three times because mistakes were made at Trinity. While they did help walk through the forms the second and third times again this meant delay. The final metering is now set, but to get it to work means a final $20,000 payment. Now we are into december so we will be paying on this loan with little if any return from the panels. My general comment is that Trinity is not to be trusted. They are very interested in us staying on the payment schedules, but not in their building schedule. In addition it took almost a month for them to remove the boxes that contained the panels from our driveway.

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