Trim Genisis is a scam. They offer a trial bottlefor $4.99but somewhere in the small print(which I never recieved)if you do not call within 14 days they chare your accout $79.98 for the bottle of Garcinia Cambogia. The same goes for thier product Forskolin.$4.95 trial bottle then $79.95 upcharge. I called as soon as I got the first charge on my bank statement. The rude and disrespectful customer service represenative said it was sent with the packaging. NOT!!! She fianally agreed to cancel my subscription. BUT she said she cancelled both for Cambogia and Forskolin,that is not what happened. This morning I get another chare for forskolin. I called immediatly. They must train their reps to be rude and disrespectful. This time they told me that I had never cancelled my Forskolin. YEAH RIGHT. After a polite arguement she told me I had never paid for the first bottle. I have the bank statement to prove it.
After all of the arguements she finally gave me a 65% discount on a second charge, that I never recieved a secondbotttle of. This is totally unaccecptable. i will be calling my bank. Trim Genisis is selling a product for$85.97 that can be bought at your local Walmart for between $5.00 and $25.00 a bottle for the same thing
I signed up for a trial offer for these supplements. No where in the information was there a disclaimer that I would receive additional supplements each month and no information at what additional costs would be. The trial was $4.95/bottle and once we realized what we were being charged $84+ per bottle, 2 bottle a month, it was a painstaking process to locate the company as there was nothing on any shipping labels etc. to have a number to call etc. I am out oalmost $700 due to them taking this money directly out of my bank account. When I finally found the phone # to call they refused to take back unopened, sealed bottles or do any type of refund. All they did was canccel this and offer me free products for the inconvenience. i actually found these supplements on Amazon for $10/bottle and bought them prior to receiving these additional bottles. The customer service rep was no help at all and would not let me talk to a supervisor at all. Once this was all figured out, my bank cannot refund any unauthorized charges past 60 day so now I will only receive about $160 back from this entire fiasco.
In addition, I requested the company forward me the agreement that I signed or committed to that would allow them to take the money out of my account and ship me additional products and they told me that was not possible. I have never dealt with a more unprofessional company and who sends invoices that have no company name, no amount your being charged etc. I'm just completely disgusted.
The ad stated that you get a free trial for $4.99. Nothing else. C fifteen days later my bank account was charged $79.95. It took about an hour on Google to find a phone or add read for them. This is the site I found number and called. Would not refund my money and since they didn't hear from me went ahead and charged Full Price For the bottle.
Complete false advertising and cannot show you anywhere that you signed up to have monthly fees automatically withdrawn from your account. You sign up for the trial but no where does it tell you how much each month they will bill, and when they send the supplements you didn't request, there is nothing on the invoice showing how much they are taking from your account, for me it was $160/month for 3 months until i finally figured out who was charging me this money. They have no company name on their invoice, not on their shipping package or anything. This is one of the biggest scams i have seen and i am an online shopper who is well aware of services i sign up for and when i am billed something i receive notice and/or how to cancel if i choose so. Trim genesis does not offer this at all. I will be contacting my bank to see if i can do anything to get this $ back. Also asked to speak to a supervisor and not offered anything but more supplements for free. No thanks. Amazon sells these supplements for about $10/bottle, not $84 and i was getting 2 of these a month for over $160.
I ordered what claimed to be a free trial of Forskolin Extract and another bottle that came with it. I did not authorize anyone to send any further shipments and take out any further payments from my credit card. A couple days ago to my surprise I received another order from them of the same I had received before. I did not open it though. I pulled my bank statment up and sure enough they had charged my account on 09-26-17 for $84.97. I called the phone number that also showed on that transaction and spoke with Raymond. He informed me that he would end my service but he could not refund me any money even though I have not opened the products. I asked to speak with a supervisor and he informed me that I couldn't speak with a supervisor. He told me that if I had complaints or concerns I would direct those to him. I am livid. This should not happen to innocent, hard-working people. So now I'm out $84.97 and it should never have happened to begin with. I think it is a shame and very deceiving what this company and companies like them are doing. They are making a fortune off of innocent and hard-working people. That money was very much needed in my household. I think they should be closed down and put out of business. I know this email wont do any good but at least it makes me feel as if I at least tried.
I ordered the free forskolin for the shipping price, i was unable to "uncheck" the box for garcinia cambogia fast enough so i return emailed them when i got my email confirmation,requesting them to discontinue the second product. I then received both. then i noticed the $79 fee on my bank statement. i phoned the company,explained that i did not order this product. person,who gave me the 1-800 # as her employee #,advised me that they would not refund because my bank declined to pay them.
This "person" threatened that they would file this with a collection agency,she also told me that they do not accept returns when i tried this approach. I called my bank who had upheld the transaction and told me that there are a lot of companies doing these fraudulent schemes and they are meeting them face on!!!!
This company presented these supplements Garcinia Cambogia and Forskolin Extract as a way to complement diabetes treatment. The offer was for a 30-day trial at $4.99 each with free shipping. This product provided no benefit to me. Then came the charges of $79.98 and $79.95 Surprise! Suprise! Suprise! I contacted the company which turned out to be a call center - there is absolutely, positively no direct contact with the company ...Period. I was told that the additional monies withdrawn from my account were the balance due for the 30-day trial samples that I had already paid.
I understand that the fine print included with the purchase button (terms of agreement) a defined period of 14 days in which to make any claim or cancelation against the product. I was unable to locate this little literary gem when I purchased this product. I will take measures to hopefully prevent others from being assaulted by this company.
I signed up for a free trial of this weight loss pill. They said all you had to do was pay shipping. 2weeks later isee a debit in my checking account for $160.00. When I called they said it was in the fine print if you didn't call and cancel the order in 2 weeks you would be billed for the bottle and they were each $80 apeice. I never saw anything in the whole add that said that. What a rip off. They pretty much told me to bad but they would cancel the auto order...
Do not sign up for free trial of Forskolin and Lab Garcinia...
I came across an add for a new weight loss supplement that showed that it had Dr. Oz's seal of approval. I read thru what little information there was in the add, then dialed the number.
The ordering process was very quick, the woman on the line explained that she herself had used the product and was very happy with it, "..you won't be disappointed.". She said that it was an introductory offer to get the product out into the public and that I only had to pay shipping and handling, which was $4.95. At no time was there EVER any mention of a trial, a subscription, nothing.
At check out she said that she could throw in 'Garcinia Cambogia' for $1. She said that the two together was the best way. So I agreed. A few weeks later I received a small bag with the bottles of supplements in it with no sales receipt/invoice, nothing...just the 2 bottles. A month later I received another small bag with 2 more bottles exactly the same way, with no invoice/sales receipt, nothing.
Today I got my credit card bill. They charged me $84.90 for the bottle of Garcinia Cambogia (60 pills/2x daily) and $84.97 for the Forskolin Extract (30 pills/ 1 x daily)! I called the numbers on my credit card statement and asked why they charged me so much. They guy on the other end went into a scripted speech saying that when I ordered from their web site that it explained that it was a 15 day trial. I tried to explain to him that I did NOT order via the website, that I had called in and that the woman NEVER said anything about a 15 day trial or that I would need to cancel, and she sure didn't tell me that they were going to charge such an ungodly amount. You can get the exact same thing from Wall-mart from $8.14 - $34.50.
He then continued saying that I signed a contract (which I did not) and I was legally bound to pay the price they charged. I told him I wanted this canceled immediately and he tried to offer me 30% off on my next 6 shipments. When I refused he offered 50% and 2 extra bottles for the next 6 months.
I honestly started to think that I was going to have to call my credit card company because he just did not want to cancel my acct.
I am 52 years old and have been around the block once or twice, I can't believe that I fell into this trap.
I was totally ripped off by this co. Sent other stuff I didn't order, kept charging my credit card, for e magazine,. More products. I was told after magazine I called and was told there would be no more charges. Liars, then get a charge for 79.99 for Garcinia that I never ordered. I said I would not pay this, they said try to dispute, I guarantee you will lose. This co. Is nothing but scam artist. Do not order.
Today I received in the mail two health supplements of which I did not order. I went ahead and opened it. The package and packing slip was wrong. My name, street, city, ZIP, was right but the state was wrong. They had me living in Alabama not NM. I looked up the name of the product company online Trim Genesis and it showed up as a scam. They said there is no website or physical address. The information site I found gave me the contact phone number to call. I called and explained the situation to the young lady and straight away she started arguing. I was told that I had to have ordered it. All I wanted was it cancelled and a refund. To include my information taken out of their system and my husband's card number taken out too. I was starting to have an anxiety attack, so my daughter got on the phone and talked with her. She tried to argue with her also. My daughter told her she wanted to speak to her supervisor. So she came on and was told about the situation. My daughter was put on hold a couple of times and a man came on the line. She explained the situation to him. Told him everything to include that there is no company information on the package or packing slip. Quite frustrating. He said that the order was placed at 1:30 am on August 16, 2017 Wednesday with my husband's card. First thing is I am asleep at that time and my husband goes to bed at 10:00 pm. My daughter was up at that time making a bottle for the baby and then had a cigarette outside. My husband would not do this as a gift for me. His card was hacked awhile ago. Now he had to have his card cancelled because of this. If we wanted to buy this product we can get it much cheaper for much more at Walmart. A bottle of Garcinia Cambosia is $97.00 60 Caps and a bottle of Forskolin Extract is $60.00 30 Caps. I don't want anyone to go through this like I did. It is very personal and stressful. I am going through a lot of unresolved health issues. So I do not need this, my migraines are on rise, really not good on a day like today. I don't know if they actually refunded the money back. But, every penny counts when you live on a fixed income. Credit card was in my husband's name not mine, we didn't make the charges someone else did. Thank you for your consideration.
They charged my debit card two times. Almost a total 170$ that was all my money. I never authorizated this. They've really hurt me by doing this. I want my money back. I've disputed with my bank.
Ordering anything from Trim Genesis is a scam. I ordered a trial of Garcinia and they added Forskolin in order for me to get the Garcinia. The original trial was $4.99 for the Garcinia. The added Forskolin was another $5. This was a scam in and of itself. They advertise the Garcinia and tell you that you must also order the Forskolin to get the deal. They also tacked on a magazine subscription that I never ordered and never received for that matter. I called the next day after the order to cancel and they refused and said I needed to try it for 30 days or I would have to pay them to return the product. I was also charged $19.93 from Whirlwind fit pro (whoever they are) because they evidently charge you a subscription. I never read about this in anything I agreed to. I found this on the internet:
. AUTO SHIPMENTS AND BILLING
2.1 Terms for Introductory Offer: By placing your order you will be enrolling into our convenient 12 monthly membership program which sends you
a new fitness DVD every 30 days. Various fitness DVD programs will be shipped out to you containing high circuit training, cardio training, Pilates,
abs workout, etc. You also understand you will be charged $19.93 USD per month starting today and every 30 days thereafter for a maximum of
12 months. Shipping is included. Once ordered, please allow 3 to 5 business days to be shipped by USPS Priority to the desired address. If you
feel that the DVD program is not for you, cancel at any time without further obligation by calling (877) 459-5889. Your credit statement will appear
as .
Terms for One Time Purchase: By placing your order you will be making a one-time purchase for Whirlwind Fit Pro and you will be charged
$19.93 USD.The charge will appear as Whirlwind Fit Pro on your bank statement. Your credit statement will appear as:
I never saw this when I ordered. AND regardless of the fact that I didn't know about this, There was never a DVD sent. So that is a load of crap.
When I called the number for Whirlwind fit pro, they know nothing of this $19.93 charge. The person you get a hold of has no connection with Whirlwind fit pro.because they are hired by the company to handle this type of thing. so you will not get to the bottom of it on the phone or anywhere else. My bank said they can dispute the charge or cancel my credit card and order a new one. UGH!!!!!!!!!!!!!
Please do not order anything from Trim Genesis. It is a scam. You can get the Garcinia, if you choose, at your local grocery store for no hassle or BS.
I ordered what I thought was a trial size garcinia supplement. They tacked on a magazine subscription I never ordered. The next month they billed me $160.00 for additional supplements, which I did not order . When I tried d to cancel, I was told by "Rachel", I was one day too late, and there would be no refund. I would've never ordered this if I knew it eas an ongoing subscription. After arguing for a while, she did agree to refund 75% of the charge. This obviously is a scam, and I've been ripped off by their misrepresentation of their products.
Trim Genesis Reviews
Trim Genisis is a scam. They offer a trial bottlefor $4.99but somewhere in the small print(which I never recieved)if you do not call within 14 days they chare your accout $79.98 for the bottle of Garcinia Cambogia. The same goes for thier product Forskolin.$4.95 trial bottle then $79.95 upcharge. I called as soon as I got the first charge on my bank statement. The rude and disrespectful customer service represenative said it was sent with the packaging. NOT!!! She fianally agreed to cancel my subscription. BUT she said she cancelled both for Cambogia and Forskolin,that is not what happened. This morning I get another chare for forskolin. I called immediatly. They must train their reps to be rude and disrespectful. This time they told me that I had never cancelled my Forskolin. YEAH RIGHT. After a polite arguement she told me I had never paid for the first bottle. I have the bank statement to prove it.
After all of the arguements she finally gave me a 65% discount on a second charge, that I never recieved a secondbotttle of. This is totally unaccecptable. i will be calling my bank. Trim Genisis is selling a product for$85.97 that can be bought at your local Walmart for between $5.00 and $25.00 a bottle for the same thing
I signed up for a trial offer for these supplements. No where in the information was there a disclaimer that I would receive additional supplements each month and no information at what additional costs would be. The trial was $4.95/bottle and once we realized what we were being charged $84+ per bottle, 2 bottle a month, it was a painstaking process to locate the company as there was nothing on any shipping labels etc. to have a number to call etc. I am out oalmost $700 due to them taking this money directly out of my bank account. When I finally found the phone # to call they refused to take back unopened, sealed bottles or do any type of refund. All they did was canccel this and offer me free products for the inconvenience. i actually found these supplements on Amazon for $10/bottle and bought them prior to receiving these additional bottles. The customer service rep was no help at all and would not let me talk to a supervisor at all. Once this was all figured out, my bank cannot refund any unauthorized charges past 60 day so now I will only receive about $160 back from this entire fiasco.
In addition, I requested the company forward me the agreement that I signed or committed to that would allow them to take the money out of my account and ship me additional products and they told me that was not possible. I have never dealt with a more unprofessional company and who sends invoices that have no company name, no amount your being charged etc. I'm just completely disgusted.
The ad stated that you get a free trial for $4.99. Nothing else. C fifteen days later my bank account was charged $79.95. It took about an hour on Google to find a phone or add read for them. This is the site I found number and called. Would not refund my money and since they didn't hear from me went ahead and charged Full Price For the bottle.
Complete false advertising and cannot show you anywhere that you signed up to have monthly fees automatically withdrawn from your account. You sign up for the trial but no where does it tell you how much each month they will bill, and when they send the supplements you didn't request, there is nothing on the invoice showing how much they are taking from your account, for me it was $160/month for 3 months until i finally figured out who was charging me this money. They have no company name on their invoice, not on their shipping package or anything. This is one of the biggest scams i have seen and i am an online shopper who is well aware of services i sign up for and when i am billed something i receive notice and/or how to cancel if i choose so. Trim genesis does not offer this at all. I will be contacting my bank to see if i can do anything to get this $ back. Also asked to speak to a supervisor and not offered anything but more supplements for free. No thanks. Amazon sells these supplements for about $10/bottle, not $84 and i was getting 2 of these a month for over $160.
I ordered what claimed to be a free trial of Forskolin Extract and another bottle that came with it. I did not authorize anyone to send any further shipments and take out any further payments from my credit card. A couple days ago to my surprise I received another order from them of the same I had received before. I did not open it though. I pulled my bank statment up and sure enough they had charged my account on 09-26-17 for $84.97. I called the phone number that also showed on that transaction and spoke with Raymond. He informed me that he would end my service but he could not refund me any money even though I have not opened the products. I asked to speak with a supervisor and he informed me that I couldn't speak with a supervisor. He told me that if I had complaints or concerns I would direct those to him. I am livid. This should not happen to innocent, hard-working people. So now I'm out $84.97 and it should never have happened to begin with. I think it is a shame and very deceiving what this company and companies like them are doing. They are making a fortune off of innocent and hard-working people. That money was very much needed in my household. I think they should be closed down and put out of business. I know this email wont do any good but at least it makes me feel as if I at least tried.
I ordered the free forskolin for the shipping price, i was unable to "uncheck" the box for garcinia cambogia fast enough so i return emailed them when i got my email confirmation,requesting them to discontinue the second product. I then received both. then i noticed the $79 fee on my bank statement. i phoned the company,explained that i did not order this product. person,who gave me the 1-800 # as her employee #,advised me that they would not refund because my bank declined to pay them.
This "person" threatened that they would file this with a collection agency,she also told me that they do not accept returns when i tried this approach. I called my bank who had upheld the transaction and told me that there are a lot of companies doing these fraudulent schemes and they are meeting them face on!!!!
This company presented these supplements Garcinia Cambogia and Forskolin Extract as a way to complement diabetes treatment. The offer was for a 30-day trial at $4.99 each with free shipping. This product provided no benefit to me. Then came the charges of $79.98 and $79.95 Surprise! Suprise! Suprise! I contacted the company which turned out to be a call center - there is absolutely, positively no direct contact with the company ...Period. I was told that the additional monies withdrawn from my account were the balance due for the 30-day trial samples that I had already paid.
I understand that the fine print included with the purchase button (terms of agreement) a defined period of 14 days in which to make any claim or cancelation against the product. I was unable to locate this little literary gem when I purchased this product. I will take measures to hopefully prevent others from being assaulted by this company.
I signed up for a free trial of this weight loss pill. They said all you had to do was pay shipping. 2weeks later isee a debit in my checking account for $160.00. When I called they said it was in the fine print if you didn't call and cancel the order in 2 weeks you would be billed for the bottle and they were each $80 apeice. I never saw anything in the whole add that said that. What a rip off. They pretty much told me to bad but they would cancel the auto order...
Do not sign up for free trial of Forskolin and Lab Garcinia...
I came across an add for a new weight loss supplement that showed that it had Dr. Oz's seal of approval. I read thru what little information there was in the add, then dialed the number.
The ordering process was very quick, the woman on the line explained that she herself had used the product and was very happy with it, "..you won't be disappointed.". She said that it was an introductory offer to get the product out into the public and that I only had to pay shipping and handling, which was $4.95. At no time was there EVER any mention of a trial, a subscription, nothing.
At check out she said that she could throw in 'Garcinia Cambogia' for $1. She said that the two together was the best way. So I agreed. A few weeks later I received a small bag with the bottles of supplements in it with no sales receipt/invoice, nothing...just the 2 bottles. A month later I received another small bag with 2 more bottles exactly the same way, with no invoice/sales receipt, nothing.
Today I got my credit card bill. They charged me $84.90 for the bottle of Garcinia Cambogia (60 pills/2x daily) and $84.97 for the Forskolin Extract (30 pills/ 1 x daily)! I called the numbers on my credit card statement and asked why they charged me so much. They guy on the other end went into a scripted speech saying that when I ordered from their web site that it explained that it was a 15 day trial. I tried to explain to him that I did NOT order via the website, that I had called in and that the woman NEVER said anything about a 15 day trial or that I would need to cancel, and she sure didn't tell me that they were going to charge such an ungodly amount. You can get the exact same thing from Wall-mart from $8.14 - $34.50.
He then continued saying that I signed a contract (which I did not) and I was legally bound to pay the price they charged. I told him I wanted this canceled immediately and he tried to offer me 30% off on my next 6 shipments. When I refused he offered 50% and 2 extra bottles for the next 6 months.
I honestly started to think that I was going to have to call my credit card company because he just did not want to cancel my acct.
I am 52 years old and have been around the block once or twice, I can't believe that I fell into this trap.
I was totally ripped off by this co. Sent other stuff I didn't order, kept charging my credit card, for e magazine,. More products. I was told after magazine I called and was told there would be no more charges. Liars, then get a charge for 79.99 for Garcinia that I never ordered. I said I would not pay this, they said try to dispute, I guarantee you will lose. This co. Is nothing but scam artist. Do not order.
Today I received in the mail two health supplements of which I did not order. I went ahead and opened it. The package and packing slip was wrong. My name, street, city, ZIP, was right but the state was wrong. They had me living in Alabama not NM. I looked up the name of the product company online Trim Genesis and it showed up as a scam. They said there is no website or physical address. The information site I found gave me the contact phone number to call. I called and explained the situation to the young lady and straight away she started arguing. I was told that I had to have ordered it. All I wanted was it cancelled and a refund. To include my information taken out of their system and my husband's card number taken out too. I was starting to have an anxiety attack, so my daughter got on the phone and talked with her. She tried to argue with her also. My daughter told her she wanted to speak to her supervisor. So she came on and was told about the situation. My daughter was put on hold a couple of times and a man came on the line. She explained the situation to him. Told him everything to include that there is no company information on the package or packing slip. Quite frustrating. He said that the order was placed at 1:30 am on August 16, 2017 Wednesday with my husband's card. First thing is I am asleep at that time and my husband goes to bed at 10:00 pm. My daughter was up at that time making a bottle for the baby and then had a cigarette outside. My husband would not do this as a gift for me. His card was hacked awhile ago. Now he had to have his card cancelled because of this. If we wanted to buy this product we can get it much cheaper for much more at Walmart. A bottle of Garcinia Cambosia is $97.00 60 Caps and a bottle of Forskolin Extract is $60.00 30 Caps. I don't want anyone to go through this like I did. It is very personal and stressful. I am going through a lot of unresolved health issues. So I do not need this, my migraines are on rise, really not good on a day like today. I don't know if they actually refunded the money back. But, every penny counts when you live on a fixed income. Credit card was in my husband's name not mine, we didn't make the charges someone else did. Thank you for your consideration.
They charged my debit card two times. Almost a total 170$ that was all my money. I never authorizated this. They've really hurt me by doing this. I want my money back. I've disputed with my bank.
I ordered the product becasue it said all natural .
when it arrived-only 5 days ago, I read it and it said I could not take it becasue of certain medications I take.
They already charged my credit card for $ 79.98 each bottle.
They do not offer any type of refund. no matter what
I thought that I was getting free pills , just pay for shipping.
Trim Genesis is a Scam!!!!!!!!!!!!!!!!!!
Ordering anything from Trim Genesis is a scam. I ordered a trial of Garcinia and they added Forskolin in order for me to get the Garcinia. The original trial was $4.99 for the Garcinia. The added Forskolin was another $5. This was a scam in and of itself. They advertise the Garcinia and tell you that you must also order the Forskolin to get the deal. They also tacked on a magazine subscription that I never ordered and never received for that matter. I called the next day after the order to cancel and they refused and said I needed to try it for 30 days or I would have to pay them to return the product. I was also charged $19.93 from Whirlwind fit pro (whoever they are) because they evidently charge you a subscription. I never read about this in anything I agreed to. I found this on the internet:
. AUTO SHIPMENTS AND BILLING
2.1 Terms for Introductory Offer: By placing your order you will be enrolling into our convenient 12 monthly membership program which sends you
a new fitness DVD every 30 days. Various fitness DVD programs will be shipped out to you containing high circuit training, cardio training, Pilates,
abs workout, etc. You also understand you will be charged $19.93 USD per month starting today and every 30 days thereafter for a maximum of
12 months. Shipping is included. Once ordered, please allow 3 to 5 business days to be shipped by USPS Priority to the desired address. If you
feel that the DVD program is not for you, cancel at any time without further obligation by calling (877) 459-5889. Your credit statement will appear
as .
Terms for One Time Purchase: By placing your order you will be making a one-time purchase for Whirlwind Fit Pro and you will be charged
$19.93 USD.The charge will appear as Whirlwind Fit Pro on your bank statement. Your credit statement will appear as:
I never saw this when I ordered. AND regardless of the fact that I didn't know about this, There was never a DVD sent. So that is a load of crap.
When I called the number for Whirlwind fit pro, they know nothing of this $19.93 charge. The person you get a hold of has no connection with Whirlwind fit pro.because they are hired by the company to handle this type of thing. so you will not get to the bottom of it on the phone or anywhere else. My bank said they can dispute the charge or cancel my credit card and order a new one. UGH!!!!!!!!!!!!!
Please do not order anything from Trim Genesis. It is a scam. You can get the Garcinia, if you choose, at your local grocery store for no hassle or BS.
I ordered what I thought was a trial size garcinia supplement. They tacked on a magazine subscription I never ordered. The next month they billed me $160.00 for additional supplements, which I did not order . When I tried d to cancel, I was told by "Rachel", I was one day too late, and there would be no refund. I would've never ordered this if I knew it eas an ongoing subscription. After arguing for a while, she did agree to refund 75% of the charge. This obviously is a scam, and I've been ripped off by their misrepresentation of their products.