We hired Tim Rogers Plumbing to install a water heater. We told him that we had ordered a hybrid with a tank mounted on demand style. We went to great lengths to order one particular model so that iwe could get a the tankless features andnot have to invest in a full new install. this model would utilize the existing plumbing set up requiring mimimal changes and standard hot water heater instillation. No new structures or plumbing required as most tankless models are wont to have for correct installation. We were quoted on the phone of a maximum of "$500. probably less".
My husband called to confirm the job when the tank arrived. again the quote was confirmed at the $500 rate. We went to our savings for the cash to pay for the service based on his quote assurance. We were confident that his fee would be "Max $500." our mistake-not getting it in writing before letting him start. He did work for my husbands brother who works at the local hardware store in Allegan and the fee was reasonable adn "less than the quoted price" also verbal. so he was highly recommended by a family member.
Tim Rogers arrived to install the unit. He twice re-stated his quote and made a point to talke to me directly that it would probably be less. I repeated after him, "Max $500 though." "Yep, probably less, he said."
He worked from 9:30am to aproximately 12:45pm start to finish including having to go to the local hardware for "parts." The cost was about $50. When he finished he presented his invoice for services of $1000!
When my husband objected he took an intimadting stance refusing to leave until my husband paid him in full.
We did seek other quotes we contacted four other local plumbers to quote this job. We recieved the verbal "standard fees" from two at $750 and one said no to the job as he was not familar with that style of water heater, the fourth one never returned our call. So naturally, a quote of $500 got our attention. Even if Rogers plumbing had gone over quote some we would have not gotten excited but to double the cost of the job.. that is just a screw job.
Tim Rogers Plumbing Reviews
We hired Tim Rogers Plumbing to install a water heater. We told him that we had ordered a hybrid with a tank mounted on demand style. We went to great lengths to order one particular model so that iwe could get a the tankless features andnot have to invest in a full new install. this model would utilize the existing plumbing set up requiring mimimal changes and standard hot water heater instillation. No new structures or plumbing required as most tankless models are wont to have for correct installation. We were quoted on the phone of a maximum of "$500. probably less".
My husband called to confirm the job when the tank arrived. again the quote was confirmed at the $500 rate. We went to our savings for the cash to pay for the service based on his quote assurance. We were confident that his fee would be "Max $500." our mistake-not getting it in writing before letting him start. He did work for my husbands brother who works at the local hardware store in Allegan and the fee was reasonable adn "less than the quoted price" also verbal. so he was highly recommended by a family member.
Tim Rogers arrived to install the unit. He twice re-stated his quote and made a point to talke to me directly that it would probably be less. I repeated after him, "Max $500 though." "Yep, probably less, he said."
He worked from 9:30am to aproximately 12:45pm start to finish including having to go to the local hardware for "parts." The cost was about $50. When he finished he presented his invoice for services of $1000!
When my husband objected he took an intimadting stance refusing to leave until my husband paid him in full.
We did seek other quotes we contacted four other local plumbers to quote this job. We recieved the verbal "standard fees" from two at $750 and one said no to the job as he was not familar with that style of water heater, the fourth one never returned our call. So naturally, a quote of $500 got our attention. Even if Rogers plumbing had gone over quote some we would have not gotten excited but to double the cost of the job.. that is just a screw job.