I ordered a reel spooler, and next day got an email from them, Telling me that due to high demand that they were experiencing slightly longer processing times.
I had no roblem with that, After waiting plenty of time i went on there store page and it said the longer times were 5 to 12 buisness days.
I purchased this on Tuesday December 29, 2020 , at 08:26 PM CST, at the end of there email it said any questions, reply to this email or contact us at [email protected],
Its the second week in february , i replyed to the email 3 times last week,
sent 3 emails to the email address they sent, And even sent a text to the text message i recieved from them, and called the number the text message came from and got no answer, they have not responded to anything.
Ordered on line and they have alresdy charged my account. They said ( due to covid they were slow on shipping. have not received any imformation . Ordered on 1-19-21
BOUGHT EZSPOOLER JAN 17,2021 RECIEVED COMFORMATION ON 17 FROM KALI VIOLI. MARCH 1 2021 SENT E-MAIL FOR UDATE. MARCH 7 KALI REPLIED (see below) sent 2 more e-mail april 12,16. called there phone only to leave messages and nobody has contgacted me and have not recieved what i paid for. RIP OFF
Kali Violi Mar 7, 2021, 6:39 PM to me
Hi! I have spoken to the owner about your order and how long you've been waiting, he was very shocked and upset and we made sure that your order will be on our next shipment out this week. I am sorry for the inconvenience and slow response time. Your patience is appreciated and we hope we can make a better impression from here on out. We value your time and we want to make that clear, if there are any other concerns or complaints you have I am here to help. Thank you again and I hope you enjoy your order once it arrives
The Reel Spooler Reviews
I ordered a reel spooler, and next day got an email from them, Telling me that due to high demand that they were experiencing slightly longer processing times.
I had no roblem with that, After waiting plenty of time i went on there store page and it said the longer times were 5 to 12 buisness days.
I purchased this on Tuesday December 29, 2020 , at 08:26 PM CST, at the end of there email it said any questions, reply to this email or contact us at [email protected],
Its the second week in february , i replyed to the email 3 times last week,
sent 3 emails to the email address they sent, And even sent a text to the text message i recieved from them, and called the number the text message came from and got no answer, they have not responded to anything.
Ordered on line and they have alresdy charged my account. They said ( due to covid they were slow on shipping. have not received any imformation . Ordered on 1-19-21
BOUGHT EZSPOOLER JAN 17,2021 RECIEVED COMFORMATION ON 17 FROM KALI VIOLI. MARCH 1 2021 SENT E-MAIL FOR UDATE. MARCH 7 KALI REPLIED (see below) sent 2 more e-mail april 12,16. called there phone only to leave messages and nobody has contgacted me and have not recieved what i paid for. RIP OFF
Kali Violi Mar 7, 2021, 6:39 PM to me
Hi! I have spoken to the owner about your order and how long you've been waiting, he was very shocked and upset and we made sure that your order will be on our next shipment out this week. I am sorry for the inconvenience and slow response time. Your patience is appreciated and we hope we can make a better impression from here on out. We value your time and we want to make that clear, if there are any other concerns or complaints you have I am here to help. Thank you again and I hope you enjoy your order once it arrives