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The New York Pass

Country United States
State New York
City New York City
Phone 1 877 714 1999

The New York Pass Reviews

  • Apr 5, 2021

In January of 2020 I purchased $751 dollars of their city passes for bus transportation and passes into 4 exhibits in New York for a scheduled trip in April of 2020. I reserved early as our trip was planned for Easter Week. This trip was with me and my Grandsons.

Covid hit in March and all of our plans were cancelled. When I notified City Pass that I wanted a refund they said I was just past the 90 day policy they have. I explained that I would never rebook the trip as with the unrest in NYC I would not take responsibility for my Grandkids in that City.

I really feel they ripped me off by refusing to refund my money and they won't let me sell the passes and transfer them to someone else. So I am out of $751.00.

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