Terrible place to shop and very poor customer service. I purchased a Mr. Coffee. No one told me to open the box and take a look and inspect and even test out the coffee maker before leaving.
They do NOT tell you what is used, refurbished or New.. they make it seem like your buying something new. The cashier who took my money said there was no refunds but if something was wrong with it you could within 7 days come back.
Well I got home and opened the coffee machine and it had used coffee and grounds in the machine. I didn't even want to test it I went back to the store the next day to show them and they did not care at all.
In fact there was a Larry Mota or Moto that acted like a manager and said its as is tough luck. All I asked is for me to to exchange the unit and they would not allow it. When I'm trying to show them the product he got impatient and told me to leave the store or he would call the Police for me trespassing.
This is terrible customer service sure all over $18. He even went as far to say I was yelling at customers and being unruly.. Really? I went to other customers that was right next to me to be a witness to the event when the Police arrive. I did wait patiently talked to the Police, had the customers testify that they saw nothing of the kind as far as what the manager was trying to accuse me of. I have shopped this store before no problems.
But why would they not just exchange this item? BUYER BEWARE OPEN IT PLUG IT IN MAKE SURE IT WORKS BEFORE EVER LEAVING THE STORE.. I HAVE contacted my credit card company for a dispute. The Police agreed with me but they told me that the store has a right to refuse anyone. So be it... I will NEVER shop here again and anyone I know will also know my terrible experience... You can contact me for a witness in the future if anyone else has any problems :)
I just came back to give you and update I plugged in the unit and it doesn't even WORK!!!! WOW this is incredible.... NO WONDER they did not want me to exchange and now they have a great excuse not to service this unit ever again... BUYER BEWARE also my Bank credit card protection has refunded my money so I would be happy to return it to the store but I cannot because if I was to show up again I could be sited for trespassing at least there is JUSTICE.. SO LT Good Riddance!
The Liquidation Team Reviews
Terrible place to shop and very poor customer service. I purchased a Mr. Coffee. No one told me to open the box and take a look and inspect and even test out the coffee maker before leaving.
They do NOT tell you what is used, refurbished or New.. they make it seem like your buying something new. The cashier who took my money said there was no refunds but if something was wrong with it you could within 7 days come back.
Well I got home and opened the coffee machine and it had used coffee and grounds in the machine. I didn't even want to test it I went back to the store the next day to show them and they did not care at all.
In fact there was a Larry Mota or Moto that acted like a manager and said its as is tough luck. All I asked is for me to to exchange the unit and they would not allow it. When I'm trying to show them the product he got impatient and told me to leave the store or he would call the Police for me trespassing.
This is terrible customer service sure all over $18. He even went as far to say I was yelling at customers and being unruly.. Really? I went to other customers that was right next to me to be a witness to the event when the Police arrive. I did wait patiently talked to the Police, had the customers testify that they saw nothing of the kind as far as what the manager was trying to accuse me of. I have shopped this store before no problems.
But why would they not just exchange this item? BUYER BEWARE OPEN IT PLUG IT IN MAKE SURE IT WORKS BEFORE EVER LEAVING THE STORE.. I HAVE contacted my credit card company for a dispute. The Police agreed with me but they told me that the store has a right to refuse anyone. So be it... I will NEVER shop here again and anyone I know will also know my terrible experience... You can contact me for a witness in the future if anyone else has any problems :)
I just came back to give you and update I plugged in the unit and it doesn't even WORK!!!! WOW this is incredible.... NO WONDER they did not want me to exchange and now they have a great excuse not to service this unit ever again... BUYER BEWARE also my Bank credit card protection has refunded my money so I would be happy to return it to the store but I cannot because if I was to show up again I could be sited for trespassing at least there is JUSTICE.. SO LT Good Riddance!