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The Ding King Training Institute, Inc.


Country United States
State California
City Costa Mesa
Address 3100 Airway Ave #141
Phone 800-304-3464
Website http://thedingking.com/

The Ding King Training Institute, Inc. Reviews

  • Oct 8, 2021

During the onsite interview, Todd Sudeck the President of Ding King Training Company, was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Sudeck explained a situation outside of the educational elements of the company, "a customer's tools arrived two days later from the shipping date they expected." Mr. Sudeck assures future clients that this is not a common complaint for Ding King Training Company, and the issue was resolved by expediting the shipping process. In this particular situation the client was, "extremely satisfied" with the manner in which the complaint was handled. Mr. Sudeck further assures future clients that all complaints are handled with a follow up protocol involving a personal phone call from Mr. Sudeck himself who will, "ask if they are completely satisfied, and if there is any other thing he can help them with.”

  • Oct 8, 2021

The Ding King Training Institute remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. The Ding King Training Institute is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, The Ding King Training Institute has made good faith efforts to resolve all complaints reported on scamion. Based on our experience, the member business has proven to be among the top members of the scamion Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, The Ding King Training Institute has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the scamion Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever The Ding King Training Institute remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@scamion.

Scamion Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to The Ding King Institute for its full commitment to quality customer service.

Scamion's discussions with The Ding King Training Institute, Inc. have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. The Ding King Training Institute, Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

The Ding King Training Institute, Inc.'s principal, Mr. Todd Sudeck, has informed us that his personal philosophy is that "his graduates success are his success" and are the heart of his business. To be successful in business, you must possess integrity and Mr. Sudeck feels it's critical to listen to his customers and to always be honest and deliver on promises. It's not about telling the customer what he wants to here, but what the customer should know about the industry that will benefit them over the long haul. I've always put my customers first and believe that's why we've been so successful over the past 23 years. Another top executive, Michelle Scher has been with the company for over 20 years told us that Todd Sudeck's personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and client care". We are the #1 PDR School in the world for a reason...We Deliver Quality Tools and Comprehensive Training required to be a professional in the industry. One of the things Scamion learned in the course of its review is that typical customer feedback reads, "The Ding King Training Institute, Inc. truly delivers on their promise of over-the-shoulder training. Our training was incredible and we are very pleased with the quality of the tools we received. The technical support we continue to receive is beyond our expectations and their customer service staff are extremely responsive and helpful. Everyone at The Ding King are very serious about meeting commitments, and delivering on their promises.”

The information provided in this report below is based on comments made by Todd Sudeck during an onsite inspection held by a third party verification company with no biases toward Ding King Training Company.

Ding King Training Company is a unique training facility that specializes in educating interested companies and individuals on the most advance and effective techniques in cosmetic car repair. Classified as a Paintless Dent Repair Training School, Ding King Training has spent the past 20 years creating quality curriculum that not only includes how to appropriately fix cosmetic damage to cars, but how to more effectively conduct a business that revolves around automobiles. They offer several different educational packages through their company, "students can learn total reconditioning if they choose to.”

Ding King Training Company relies on both marketing and their reputation to develop most of their leads, "we generate a lot of repeat and referral business as well as our web sites, advertisements in trade publications, and trade shows.”

  • Apr 22, 2016

Ding King Training Company Todd Sudek, Ding King, Dingking, dingking.com, thedingking.com I got scammed by THE DING KING. Don't go to Ding King for Paintless Dent Removal Training!! costa mesa California

My partner and I came to Ding King and were promised alot of things and go NONE!

We were promised one on one training and got 5 people in our class. The instructor didn't once demonstrate any techniques and we were pissed because they were so clueless. They said he had over twenty years experience but didn't even do dents to show us how to get it down. The other 3 students with us also left the course upset and many were asking for their money back.

I took two weeks off work for this and my company paid us to come learn dent repair, and we have been denied a refund but are still going to pursue it.

I realize Paintless Dent Repair is hard to do- but we were told we would get it and could get free instruction yet they wanted us to pay more for hotel and other fees and in the end they squeezed us hard without even providing the quality instruction we traveled down to California for. I learned more on youtube than I did with DINGKING!!

Warning to all those considering this place: They are CROOKS!!

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