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The Cheesecake Factory


Country United States
State California
City Palo Alto
Address 375 University Avenue
Phone (650) 473-9622
Website https://www.thecheesecakefactory.com/

The Cheesecake Factory Reviews

Most Useful Comment
  • Jul 13, 2017

We went in for 4:30 Happy hour There was a sign right in from of us as we were directed in the dining room for seating We ordered 2 dinners 2 alcoholic drinks and 2 pieces of cheesecake The total bill was over 75.00 The dish of pasta with chicken was a small portion with 3 tiny chunks of chicken for 19.99 The burger was not bad but over priced at 15.00 A half glass YES it was a glass about half full of wine for 9.00 and a Long Island ice tea also filled half way cost me 12.00 Are they serious? I had a coupon for 15% off to use Showed it to the server He took my phone and came back with this female manager who stated we won't honor that It is a fake website I was beyond disappointed and disgusted after finding out that our bill was full price NOT happy hour prices because THEY sat us in the dining room and not the bar I won't ever go to The Cheesecake Factory again Shameful rediculous prices

Mark as Useful [1 vote]
  • May 7, 2020

The young people who run the company often seeking ways of 'hahaha' and lol lol, increased the firm's profit (fake profit) by make a cheap cheesecake and charging $62.95. They show a picture of cheesecake on their crappy website that has poor design ( they copy Mac Grill because that is what they do best, copy ) and then delivered to my 94 year old Mom for Mother's day a layer swirl regular cake with sweet icing. They passed the cake over some cheese ( the lol part ) and that was the cheese cake. I called the manager Chris and he was proud of what he did. He tried to say to bring in the cake for a refund, but then as he started hearing the little man on his shoulder say 'caching caching' the way his Daddy use to say ( his Dad was of the correct age to not lie and make a real cheesecake) he just kept on about how that is how they make the cheese cake; he said 'its not all cheese' he repeated 'its not all cheese' and I said there was no pinapple. He said that it's in the icing.

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