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Texas Workforce Commission


Country United States
State Texas
City Austin
Address 101 E 15th St, Rm 665
Phone 800-832-2829
Website http://www.twc.state.tx.us/

Texas Workforce Commission Reviews

  • Jun 3, 2018

If you feel you were wrongfully denied unemployment benefits or if you feel your unemployment claim was mismanaged, please email the following recipients and submit a detailed complaint. If possible, please include your name and claim number This is not required, only suggested).

Please be as detailed as possible. Attachments supporting your concerns are welcome. Attn: tx workforce commission investigations [email protected] [email protected] [email protected] [email protected] [email protected]

Detailed contact information with description of the agency's role as follows: mr. David segura, ombuds office, texas workforce commission Handles internal twc complaints to ensure due process): [email protected] ms. Erica munoz, department of labor / wage division: Oversees each state's unemployment division): [email protected] [email protected], texas state auditor's office Ensures proper handling of state funds) congresswoman senfronia thompson, sunset advisory commission Ensures state institutions' proper handling of federal funds): [email protected]

Senator brian birdwell, chair of sunset advisory commission: [email protected] you may also contact your state representative by following these instructions: http://www.House.State.Tx.Us/members/find-your-representative/

  • Jul 25, 2017

Texas unemployment is the biggest ripoff. they look for more ways to deny you for your money that you worked for. They have stated you have to complete this and that before this day and when you try contacting them all you get is voicemail and then they deny you. New Jersey at least helps you and gives you your money unlike the greedy texas unemployement that are scam artists.

  • May 25, 2017

I applied for Unemployment benefits after being laid off from my employer of 4 years.

For obvious concerns, I applied for unemployment benefits via the web as many of us do under similar circumstances. I checked my email periodically to try and follow the guidelines listed as agreed.

When I didn't receive anything from TWC I did a check on my ISP Mail server and quickly established that all their emails were being redirected as Spam and everything tried would not unmark their site as dangerous. To rectify the issue, I had to use their site email to keep up with the process.

As required I did my weekly search beyond their requirements and TWC would periodically request a work log search update which I provided at the time of need.

Eight weeks later I started working again. After that day, I no longer needed the benefits so I stopped the request, stopped checking their site, and continued working as usual.

Here is where the problem begins.. The day after I stopped accessing their site they sent an email asking for a work log search which of course I would never receive because for some unknown reason they are set to go to spam at the email server level.

I finally received regular mail asking for a set amount because of over-payment. I quickly contacted them to address the misunderstanding and they said I would need to appeal and explain the situation which I did. I also sent them a work search log for the period in question which I could provide since I keep excellent logs of who I contacted, when they were contacted and the results.

At this point I assumed it was over but a week later I get an email asking for the full amount that they considered over payment but not because I was over paid but because I did not submit the work search log in time for the very last week in which I was legally entitled. I was never contacted by phone or regular mail which any other business would do as part of their normal business practice. I can fight this but the legal fees would trump the amount owed so I am literally at their mercy. There was no malice or intent to defraud just a communication issue after the fact. I'll use this platform and any other platform I can find to demonstrate their business practice and to call them out on it. I'm sure I'm not the only one who has gone through something like this but I will make as much noise as possible to call them out on their misuse of power.

  • Oct 5, 2015

I worked for a company that has two companies under one corporation. One company I was paid by the hour and the other by the window. I was fired for no fault of my own. The company I was paid by the hour, I am receiving unemployment. The other I was denied by TWC because I was given a 1099 at end of year. I fall under every criteria of an employee, not a contractor. I filed with Texas Department of Labor (wage & hour). They determined I was an employee and got me overtime pay. I have filed for appeals and sent emails all the way to DC. And no one wants to listen. I was also severely injured due to negligence of company to maintain safe work equipment. I am represented and we are waiting for responses.

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