I placed an online order for three skydiving appointments for me and two others. I used the coupon code "Indy" for one person who is an Indiana resident, and "Edu" for the other two who are college student. The first coupon was supposed to remove $60 of the total price, and the second two would amount to $20 off. The grand total should have been $487. However, I was charged the full price of $567, as the coupon codes apparently did not work. After speaking with an owner, I was promised an $80 refund last week. A week after my refund was due, I called again and now have been refused a refund. The business claims that I failed to enter the coupon properly, although I clearly did and fully capable of doing so successfully. The owner has personally insulted me in a plethora of ways and is now attempting to scam me out of my own money. All I want is for the business to honor their own coupon and to do what is right.
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I placed an online order for three skydiving appointments for me and two others. I used the coupon code "Indy" for one person who is an Indiana resident, and "Edu" for the other two who are college student. The first coupon was supposed to remove $60 of the total price, and the second two would amount to $20 off. The grand total should have been $487. However, I was charged the full price of $567, as the coupon codes apparently did not work. After speaking with an owner, I was promised an $80 refund last week. A week after my refund was due, I called again and now have been refused a refund. The business claims that I failed to enter the coupon properly, although I clearly did and fully capable of doing so successfully. The owner has personally insulted me in a plethora of ways and is now attempting to scam me out of my own money. All I want is for the business to honor their own coupon and to do what is right.