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Skintrium


Country United States
State New York
City NEW YORK
Address 192 SPRING STREET
Phone 1+ 212-274-8850
Website http://www.skintrium.com

Skintrium Reviews

Most Useful Comment
  • Jul 20, 2016

Allison Vonsbrown the owner of skintrium is a professional fraudster. Skintrium is a front for her damaging products made by totally unqualified underpaid staff with no safety or standards in place. Totally disappointed with the bogus reviews and hopefully this women is held to account soon Do not trust the ingredients list for the skintrium rangs of products as they may see you seeking genuine medical assistance

Mark as Useful [2 votes]
  • Sep 16, 2016

Please disregard the above post, I apologize for writing total rubbish

Please disregard the previous post that I did write about Allison Vonsbrown as it was totally not true.

The Skintrium brand is the culmination of years of dedication and due diligence across all aspects of the company and I again apologize for the crazy and stupid things I did write in a rage of jealousy and anger that is unforgivable.

  • Oct 19, 2016

I recently ordered an Esthetic Blend Moisturizer from Skintrium. I do have to say the product is amazing, but I wonder how the shipping works for interstate deliveries.

During check out it only offered USPS which is a little bit more expenisive than 'free' shipping of course, but when I received it 3 days later, I'm not sure if it would have gotten to me any faster than the alternative. I'm wondering if anyone else notices the difference, because I'm most certianly going to order again, just not sure if the expidited shipping costs are better than their free service.

Mark as Useful [1 vote]
  • May 9, 2020

Hateful troll poster

Skintrium and it’s products like all truly successful companies go under fire by hateful disgusting evil irate nasty competitors and lowlife consumers. I’ve been a loyal customer of Skintrium for many years, my experience continue to be amazing!!! Great products, great service, legit company.

Skintrium don’t worry about the hateful venomous birds, keep soaring, keeping producing beautiful products, keep changing life in the most positive way.

  • Sep 30, 2019

Esthetic blend works

I've been buying products for my skin health and maintenance for 20 years with many formulas not working on my complexion being sensitive

I normally don't read much into reviews before trying as many are written by competitors in my own experience having a clothing business which is third generation

The product I continue to use also now buying the different soap varieties also proving to be fine on my sensitive skin

  • Jan 19, 2017

The customer service reps at this company are extremely hateful and mean. They make hateful and sarcastic comments and will actually speak to you as if you were an idiot. I asked for an email address and was called a liar, incompetent and spoken too very harshly by Miriam on the phone. She is not the only one.

Every time I have had to call this company, they have spewed nothing but hatefulness that is unwarranted.

It doesn't matter how kind you are to them. they in turn, speak to you like you're dirt for no reason. I asked about a shipping charge, which appeared to be a double charge and was told that I was the "first consumer" with that type of question and that I pretty much was wasting her time.

Had one rep hang up on me when I asked her to repeat an email address because she said it so fast.

Had one rep tell me that she could make my order 'disappear'. These people can only be this way because management and the owner(s) allows it and must definitely be hateful themselves.

They absolutely never respond to emails that you send, but insist that that is the only way to get assistance for anything outside of phone orders.

They treat you as if they have the absolute most miserable lives and as if they make three dollars an hour. Very, very poor customer service.

Avoid at all costs. I was threatened with retaliation by one of the customer reps.

  • Oct 5, 2016

skintrium

What a load of bulldust, I have been using the Skintrium products for years and they pass the test that's for certain

Allison Vonsbrown is actually a beautiful women and anyone who say's different is wrong

Keep up the Stirling work

Thanks again

  • Dec 30, 2015

I have purchased 2 items and paid 165$ on December 13. I got a tracking number and was delivered on 17th. Unfortunately the item that was $99 worth was not there. The receipt looked like somebody had ripped the part where the name of the missing item was supposed to be. I called and emailed and got a response back to say that they have shipped the missing item December 18. No tracking number was provided so I emailed them back. No response. I let it go since it was holiday but today I called customer service and was instructed to email again my concerns and hopefully a customer service responsible for that will give me a call. I was ecstatic that I actually received a call from 516-333-2999. Oh my god! The customer service is Avery hateful woman! She won't let me give the details of my account! Kept cutting and blabbering that she unfortunately cannot help me. Then why the hell did she call in the first place? Then to make it worst she gave a tracking number and gave me details of orders that I wasn't familiar with. So I asked her to check if she is looking at the right account. Of course she is not!! I don't even know why she was so defensive when I was so calm. Until she practically told me to shut up and the staffs are also human being and deserve a vacation!! Where did that come from?? I hang up the phone! That person doesn't have the right to be touching a phone! More to be a customer service. I'd like my $99 back. Only if someone will response to my email..

  • Nov 3, 2019

Different experience

I’ve been a customer of skintrium since 2012. Never experienced poor, rude or bad customer service. Great products! Staff ca charge from time to time, but isn’t that the case with all companies?

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