I was contacted by their sales person Brad Lober. I was told that the service would be $350/ mo to call leads and when they set an appt I would be charge $75.00 if I accepted the appt.
I was sent a contract. When I read the contract it contained additional charges and I sent an email to the owner Steve Rousseau. I didn't want to continue with the service because I had received conflicting information. Later I was called by Brad Lober and he explained that old documents had been sent to me and they were inaccurate and he would resend. I was assured that they would get to work on my account asap. I signed the contract.
I was told that I would be contacted on Tuesday of the following week because their marketing lady takes a long weekend for a religous holiday. No one called me on Tuesday or any day after that. I received an email and completed all of the requested information I was never called by the set-up department I called Brad who told me that because I was disputing the charge that my account was on hold. I called Brad a week later. He told me I call too much and that no calls had been made because my account was in dispute.
He told me that if I had not disputed the charge that they would have refunded the charge but since I was disputing it was a very serious matter for their company to address he then told me they are no longer charging $350 per month and now they are charging $200 per appointment. I told him I did not agree to those terms. I have never recieved any leads. I was told they have other accounts and haven't been able to set any appointments for me. I have requested a refund from the company . I contacted Steve Rosseau today and he said he had the information on his desk and would be contacting Brad Lober. I am disputing this charge. I have never received any services from this company. DO NOT DO BUSINESS WITH THIS COMPANY.
Gave them and their "algorythym" a 30 day trial with money back guarantee about 2.5 months ago. Never heard from them again until I called to find out what was going on around day 25. They said they had leads POURING in. Someone called me a few hours later with a hot listing lead..... IN TEXAS.... Asking me how far I'm willing to go to make $$. Trouble is I live in Florida. Cancelled my program within the 30 days. Talked to Brad Lober and he said he'd get with Steve the CEO. No refund for the first month so I called my credit card company and they got Steve on the phone.
He promised to make it right cuz that's what his dad taught him to do. That was a month ago. Ten days ago he told me they were not refunding on the credit card but sending a check on Friday payroll. Yup you guessed it. No check here yet ten days later. I didn't get one lead in thirty days. Their concierge service is going through your old realtor. Com leads and trying to find some that are warm again. STILL WAITING FOR MY REFUND FOR OVER A MONTH. I typically don't take the time to make these reports but when someone talks to me on the phone and bold face lies to me....i have no time for them.
Set Point, LLC Reviews
I was contacted by their sales person Brad Lober. I was told that the service would be $350/ mo to call leads and when they set an appt I would be charge $75.00 if I accepted the appt.
I was sent a contract. When I read the contract it contained additional charges and I sent an email to the owner Steve Rousseau. I didn't want to continue with the service because I had received conflicting information. Later I was called by Brad Lober and he explained that old documents had been sent to me and they were inaccurate and he would resend. I was assured that they would get to work on my account asap. I signed the contract.
I was told that I would be contacted on Tuesday of the following week because their marketing lady takes a long weekend for a religous holiday. No one called me on Tuesday or any day after that. I received an email and completed all of the requested information I was never called by the set-up department I called Brad who told me that because I was disputing the charge that my account was on hold. I called Brad a week later. He told me I call too much and that no calls had been made because my account was in dispute.
He told me that if I had not disputed the charge that they would have refunded the charge but since I was disputing it was a very serious matter for their company to address he then told me they are no longer charging $350 per month and now they are charging $200 per appointment. I told him I did not agree to those terms. I have never recieved any leads. I was told they have other accounts and haven't been able to set any appointments for me. I have requested a refund from the company . I contacted Steve Rosseau today and he said he had the information on his desk and would be contacting Brad Lober. I am disputing this charge. I have never received any services from this company. DO NOT DO BUSINESS WITH THIS COMPANY.
Gave them and their "algorythym" a 30 day trial with money back guarantee about 2.5 months ago. Never heard from them again until I called to find out what was going on around day 25. They said they had leads POURING in. Someone called me a few hours later with a hot listing lead..... IN TEXAS.... Asking me how far I'm willing to go to make $$. Trouble is I live in Florida. Cancelled my program within the 30 days. Talked to Brad Lober and he said he'd get with Steve the CEO. No refund for the first month so I called my credit card company and they got Steve on the phone.
He promised to make it right cuz that's what his dad taught him to do. That was a month ago. Ten days ago he told me they were not refunding on the credit card but sending a check on Friday payroll. Yup you guessed it. No check here yet ten days later. I didn't get one lead in thirty days. Their concierge service is going through your old realtor. Com leads and trying to find some that are warm again. STILL WAITING FOR MY REFUND FOR OVER A MONTH. I typically don't take the time to make these reports but when someone talks to me on the phone and bold face lies to me....i have no time for them.