12/2018 me and my elderly father with dementia was in the office at sun set cemetery to bury are wife and mother of 51 years at that time the manager tried to sell us a headstone we told her that it was going to be a year before we were ready to buy and more than likely NOT going to buy it here anyway.
after some more sells PUSHING I told her NO! and any possible future sells attempts I MUST be present for because of his illness he does NOT understand contracts or when payments are due or when his meds are due ECT I handle everything for him and if he would ever stop in sometime with out me here DO NOT TRY TO SELL HIM ANYTHING!!
he thinks there are rail road tracks and trains running INSIDE the moon..need I say more!! well on feb 28 2018 he went out to visit my moms grave and couldn't find it due to his dementia he went into to office for help finding it and was sold a 4,016.00 headstone. hours later he returned home and I saw the cemetery map in his hand so I knew he had been in there office and knowing how sales happy the are by way of my late mothers warning as well as how pushy the manager was about it at my moms burial.
so I asked him several times did u buy anything he said no we cant buy anything right now.no I didn't let them sell me anything! well approx. 30 days later I get a 4,000.00 plus dollor bill in the mail!!! your manager and her assistant done EXACTLY what we told them not too! I showed my dad the bill and he darn near fainted and keeped saying I didn't buy anything with his mind the way it is he didn't even remember and your company took FULL ADVANTAGE of his illness just to get 360.00 from him .
I have tried several times to work this out with corporate office as well as sunset cemetery to no avail!! all we keep hearing is your dad signed a contract and that's final no refunds ECT. the FACT that they were PRE TOLD not to pull anything like this and his firm belief that trains run on tracks inside the moon MEANS NOTHING!!!! BBB can you please help me with these animals ive never encounterd GREED like this in my entire life...
I've been a licensed funeral service professional practising in good standing in Canada for over a decade...
Service Corporation International / Dignity Memorial is 99% corrupt from the ground up. Senior management toy with the livelihood of employees by setting them up to fail, then engaging in constructive dismissal, or terminating them WITHOUT cause!
The VAST MAJORITY of the training and managerial staff of Service Corporation International / Dignity Memorial in Canada are OUTRAGEOUSLY under-qualified and woefully neglectful of their duties.
Alternatives exist...
NEVER work for these amateurs!
NEVER use their lousy funeral homes!
Service Corporation International / Dignity Memorial ACTIVELY and SECRETELY induces superior talent from other major firms with the (false) promise of higher pay, more professional flexibility, or upward mobility.
They will use you for what you're worth to them: attracting people from your community (especially bereaved families) for advance planning or at-time-of-need funeral revenue streams, and then callously discard of you when they feel you've served your introductory public relations purpose.
Heed the warning of an accomplished funeral service industry insider: save yourself enormous (additional) grief by neither working for, nor using their services!!
Just look at all of the unresolved complaints lodged with your local Better Business Bureau...
Service Corporation International Reviews
12/2018 me and my elderly father with dementia was in the office at sun set cemetery to bury are wife and mother of 51 years at that time the manager tried to sell us a headstone we told her that it was going to be a year before we were ready to buy and more than likely NOT going to buy it here anyway.
after some more sells PUSHING I told her NO! and any possible future sells attempts I MUST be present for because of his illness he does NOT understand contracts or when payments are due or when his meds are due ECT I handle everything for him and if he would ever stop in sometime with out me here DO NOT TRY TO SELL HIM ANYTHING!!
he thinks there are rail road tracks and trains running INSIDE the moon..need I say more!! well on feb 28 2018 he went out to visit my moms grave and couldn't find it due to his dementia he went into to office for help finding it and was sold a 4,016.00 headstone. hours later he returned home and I saw the cemetery map in his hand so I knew he had been in there office and knowing how sales happy the are by way of my late mothers warning as well as how pushy the manager was about it at my moms burial.
so I asked him several times did u buy anything he said no we cant buy anything right now.no I didn't let them sell me anything! well approx. 30 days later I get a 4,000.00 plus dollor bill in the mail!!! your manager and her assistant done EXACTLY what we told them not too! I showed my dad the bill and he darn near fainted and keeped saying I didn't buy anything with his mind the way it is he didn't even remember and your company took FULL ADVANTAGE of his illness just to get 360.00 from him .
I have tried several times to work this out with corporate office as well as sunset cemetery to no avail!! all we keep hearing is your dad signed a contract and that's final no refunds ECT. the FACT that they were PRE TOLD not to pull anything like this and his firm belief that trains run on tracks inside the moon MEANS NOTHING!!!! BBB can you please help me with these animals ive never encounterd GREED like this in my entire life...
I've been a licensed funeral service professional practising in good standing in Canada for over a decade...
Service Corporation International / Dignity Memorial is 99% corrupt from the ground up. Senior management toy with the livelihood of employees by setting them up to fail, then engaging in constructive dismissal, or terminating them WITHOUT cause!
The VAST MAJORITY of the training and managerial staff of Service Corporation International / Dignity Memorial in Canada are OUTRAGEOUSLY under-qualified and woefully neglectful of their duties.
Alternatives exist...
NEVER work for these amateurs!
NEVER use their lousy funeral homes!
Service Corporation International / Dignity Memorial ACTIVELY and SECRETELY induces superior talent from other major firms with the (false) promise of higher pay, more professional flexibility, or upward mobility.
They will use you for what you're worth to them: attracting people from your community (especially bereaved families) for advance planning or at-time-of-need funeral revenue streams, and then callously discard of you when they feel you've served your introductory public relations purpose.
Heed the warning of an accomplished funeral service industry insider: save yourself enormous (additional) grief by neither working for, nor using their services!!
Just look at all of the unresolved complaints lodged with your local Better Business Bureau...
STAY AWAY!!