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Royal United Mortgage


Country United States
State Indiana
City Indianapolis
Address 7999 Knue Road Ste. 300
Phone (317) 664-7700
Website https://royalunitedmortgage.com

Royal United Mortgage Reviews

  • Oct 17, 2015

In the process of applying for a small mortgage, I faced two unprofessional and dishonest individuals who :

1. Requested multiple times data and information that had already been provided

2. Requested multiple times data and information that had not been created at the time of the request

3. Lied repeatedly in telling me that the loan had been approved by the underwriter to induce me to approve an unneeded appraisal at a wasted cost of $ 400 to me

4. Suggested to cheat and discontinue after the first payment the required monthly transfer of cash to meet monthly income requirements

5. Refused to inform me of the approval or denial of the application

6. Refused to return to me the private and confidential documents that they had requested during the application process

7. Generally speaking, did never respond in a timely and appropriate manner to legitimate questions raised by emails.

All in all, an awful experience, a lot of time wasted and a few hundred dollars spent for nothing dealing with unprofessional individuals who do not know what they are doing.

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