My husband and I bought from Royal Holiday on Oct.20, 2006. We paid 8,520.00. We had paid annual fees since then. I have small dogs that I do not like to leave behind. None of the properties accept dogs, so I really don't enjoy my trips we are both 70 and we need to find properties that are not all inclusive and in locations that are impacted by a lot of tourists or not close to the amenities that we prefer. I contacted the resort and I told them that i want to cancel my membership and they told me that it was impossible. I sent them several emails but the answer was always negative. I hired a lawyer firm that achieved the cancellation. It has been a very long and stressful year but very rewarding when our ordeal with this unwanted timeshare was finally resolved. We hope no one ever has to go through this nightmare! Thank Mexican Timeshare Solutions for a successful outcome and it was a pleasure working with them. If you are an old couple, beware of timeshare they are definitely not for you.
I have a very bad experience with Royal holiday club. We stayed at Royal park Cancun. The receptionist was friendly and duped us into attending a session with RHC rep. We attended and this rep gave us a very aggressive sales pitch on how we are paying alot for our trips, etc, etc. He asked for my credit card so that he can ask his boss to give us some fee gift. Being naive and thinking such a big resort can not trick us I gave my credit card. After looking closely at all the costs and charges we decided not to sign-up and left. On the last day, as I was checking out, they again asked us to come to RHC office where they informed us that they have already swiped my credit card for 6500 USD. We had made up our mind that we are not going to sign-up but they kept pushing and made me talk to all the supervisors and finally they offered me trail membership for 3500USD. Fearing that I wont get my money back and intimidated by this situation in addition to the fact that this was taking a long time and we had our flights back, I signed the trail contract.
After coming back I did a google search (which I should have done way before), I realized going though all the reviews that this a phony company and as stated in the contact cancelled the trail membership within 5 days.
Its been 4 months I have been asking for a refund. Each time when I call they hang up or tell me that I need to contact the Resort etc etc. So far I have not received my refund. This is turning out to be nightmare and it makes our decision not to sign-up for their full contact very correct.
I will be taking legal action if this is not resolved as I have been very patiently waiting for this refund but so far its all on deaf ears.
Royal Holidays Club Reviews
My husband and I bought from Royal Holiday on Oct.20, 2006. We paid 8,520.00. We had paid annual fees since then. I have small dogs that I do not like to leave behind. None of the properties accept dogs, so I really don't enjoy my trips we are both 70 and we need to find properties that are not all inclusive and in locations that are impacted by a lot of tourists or not close to the amenities that we prefer. I contacted the resort and I told them that i want to cancel my membership and they told me that it was impossible. I sent them several emails but the answer was always negative. I hired a lawyer firm that achieved the cancellation. It has been a very long and stressful year but very rewarding when our ordeal with this unwanted timeshare was finally resolved. We hope no one ever has to go through this nightmare! Thank Mexican Timeshare Solutions for a successful outcome and it was a pleasure working with them. If you are an old couple, beware of timeshare they are definitely not for you.
I have a very bad experience with Royal holiday club. We stayed at Royal park Cancun. The receptionist was friendly and duped us into attending a session with RHC rep. We attended and this rep gave us a very aggressive sales pitch on how we are paying alot for our trips, etc, etc. He asked for my credit card so that he can ask his boss to give us some fee gift. Being naive and thinking such a big resort can not trick us I gave my credit card. After looking closely at all the costs and charges we decided not to sign-up and left. On the last day, as I was checking out, they again asked us to come to RHC office where they informed us that they have already swiped my credit card for 6500 USD. We had made up our mind that we are not going to sign-up but they kept pushing and made me talk to all the supervisors and finally they offered me trail membership for 3500USD. Fearing that I wont get my money back and intimidated by this situation in addition to the fact that this was taking a long time and we had our flights back, I signed the trail contract.
After coming back I did a google search (which I should have done way before), I realized going though all the reviews that this a phony company and as stated in the contact cancelled the trail membership within 5 days.
Its been 4 months I have been asking for a refund. Each time when I call they hang up or tell me that I need to contact the Resort etc etc. So far I have not received my refund. This is turning out to be nightmare and it makes our decision not to sign-up for their full contact very correct.
I will be taking legal action if this is not resolved as I have been very patiently waiting for this refund but so far its all on deaf ears.
Definition of Fraud: wrongful or criminal deception intended to result in financial or personal gain.
October 19, 2004, My ex fiancé and I were on a vacation in Aruba and a woman came up to us and asked
us if we could help her out and come inside to talk with her boss about vacations. When we said "No"
she begged us and said her job depended on it. So we relented and went to see her boss.
Then, we were asked to have a seat and the guy introduced himself to the two of us.
We exchanged pleasantries and that was when he started with his presentation.
The guy told us if we plan on going on more vacations in the future and
how much they would cost and that by purchasing a vacation package that was
based on points rather than buying a week that we could go any time of year.
My ex and I already had a timeshare mortgage with Flagship we were paying and told the
sales person that we really could not afford another large purchase at this time. And we
thanked him, but he kept talking and said that he was not supposed to do this but he crossed out
a bunch of figures and said we can give it
to us at "this said price". I remember looking at my ex shaking my head "no".
My ex told him that this was not the time and that we really could not
afford another expense. He verbally told us to stop paying on the other timeshare.
That people do it all the time. But he kept telling us it will be a huge tax write
off, that it was an investment, and that we could rent or sell our membership at any time.
Told us the value would increase in time and we could sell it for three times as much of
what we purchased. He said that the years that we don't go on vacation there are many people
who would jump at the change to use our points. Then my ex told him that we needed to talk it
over and that we would come back and he told us that if we left he might not be able to
guarantee this price since there were only a certain amount of people they could
offer this "special price" to. We felt very much under pressure. Then, the sales
rep told us about a "small" maintenance fee that we would have to pay every year but it was fixed amount and it would never increase.
But told us to think about what we would be getting in return. We both were hesitate but he then
told us if someone else were to come after we leave they would get the "special" price.
So as you know we ended up with this Royal Club Membership that has NEVER EVER pan out to
what we were promised. We have never been on a vacation with Royal Holiday. After we paid
the mortgage off we plus the yearly maintenance fees we could not afford to go on a vacation.
So we tried to do what the reprehensive told us. We tried to sell it! We tried to rent it!
We tried to donate it! We could not even give it away and I lost money to scammers saying
they could sell it for me. I have filed complaints with the BBB,
the Financial Protection Consumer Bureau, and the AG of Maryland and Royal Holiday
continues to refuse to pay me back all my money. I will not except any deal unless they
pay me every cent they owe me since 2004 or release me from the fraudulent misrepresentation
of the contract. The Quality Supervisor John Forseca is a bully and keeps calling and giving me the
same options to pay them which I told them I can no longer afford and will no longer be their victim.
I have been financially violated by Royal Holiday. I have paid them $15,925 and I would like
my money back. I know they are so dishonest that I will not get any of my money back but that is the type
company they are.