ROCK SOLID PAVERS BRICK CLEANING SERVICE in Albany was hired to clean our brick paver patio. The day they arrived, they were an hour late to begin with. Once they started they told us there would be an extra fee because there were blemishes on the brick that would take extra chemicals to remove. This was not in our proposal. They spent two hours cleaning and the spots showed no signs of being removed. They told us that this was normal and after the sun had time to cure the brick and dry that everything would be clean.
Two days later nothing changed, we were out the extra money and the bricks were not cleaned to our satisfaction. After multiple call attempts we finally realized they were not going to honor their word and work. It's not worth our time to pursue this but would like to warn others to beware of using their service.
Rock Solid Pavers LLC Reviews
ROCK SOLID PAVERS BRICK CLEANING SERVICE in Albany was hired to clean our brick paver patio. The day they arrived, they were an hour late to begin with. Once they started they told us there would be an extra fee because there were blemishes on the brick that would take extra chemicals to remove. This was not in our proposal. They spent two hours cleaning and the spots showed no signs of being removed. They told us that this was normal and after the sun had time to cure the brick and dry that everything would be clean.
Two days later nothing changed, we were out the extra money and the bricks were not cleaned to our satisfaction. After multiple call attempts we finally realized they were not going to honor their word and work. It's not worth our time to pursue this but would like to warn others to beware of using their service.