I purchased a new 2013 Fiat 500 Abarth from Rick Case Fiat in March of 2014. The original 17" wheels and tires as listed on the window sticker had been removed and replaced with 16" wheels and tires. I was OK with the change as Rick Case provided a credit for the difference at the time of purchase. Everything checked out OK when I took delivery. However a thumping sound appeared at and became unbearably pronounced by 2000 miles. I brought the car in for service and advised them of the wheel/tire problem.
Rick Case service personel advised me that the two rear tires had flat spots on them and could not be rotated to the front as the defect would become more pronounced. Rick Case refused to even consider replacing the defective tires so I ended up having them install two new tires to correct the problem at a cost to me of $440.00. It is my opinion Rick Case personel knew of the defective tires and they switched them prior to purchase, hence a bait and switch with a minor discount and hope the purchaser (me) would not notice the defect. It worked and at no time would they ever admit to it nor assist with any tire warranty.
Now with only 10,500 miles on the car I have a problem with the "factory" paint on the right rear bumper. It is discolored and begining to peel. I bought this car as a NEW car from Rick Case. They are now telling me that the bumper was slighly bumped and that I had the bumper repainted and Rick Case will not consider warranty repair. NOTHING COULD BE FARTHER FROM THE TRUTH! This was supposed to be a brand new car car I purchased from Rick Case and I have never sustained a "bump" or especially never had the bumper painted at anytime since I took delivery.
I am convinced the car sustained damage while on Rick Case's lot prior to sale, they repainted a portion of the bumper so as to sucessfully conceal any damage and sold me the car as new. Well it worked but now the repainted portion is woefully fading and does not match the rest of the car which is pristine. AGAIN RICK CASE FIAT WILL NOT HONOR OR ADMIT REAPIRS THAT ARE CLEARLY WARRANTY WORK. ADDITIONALLY THEY CONTINUE TO ENGUAGE IN DECEIPTFUL AND DISHONEST PRACTICES, DENYING RESPONSIBILITY FOR ANYTHING.
BUYER'S BEWARE!! RICK CASE FIAT WILL DO ANYTHING EVEN UNSCRUPULOUSLY IN ORDER TO MAKE A SALE AND WILL FORGET ALL ABOUT IT AS SOON AS YOU DRIVE OFF THEIR LOT. UNDER NO CIRCUMSTANCES WILL I EVER GO TO ANY RICK CASE DEALERSHIP EVER AGAIN TO PURCHASE A VEHICLE!!!
CAVEAT EMPTOR COULD NOT BE ANY MORE DESCRIPTIVE OF THIS DEALERSHIP.
Rick Case FIAT Reviews
I purchased a new 2013 Fiat 500 Abarth from Rick Case Fiat in March of 2014. The original 17" wheels and tires as listed on the window sticker had been removed and replaced with 16" wheels and tires. I was OK with the change as Rick Case provided a credit for the difference at the time of purchase. Everything checked out OK when I took delivery. However a thumping sound appeared at and became unbearably pronounced by 2000 miles. I brought the car in for service and advised them of the wheel/tire problem.
Rick Case service personel advised me that the two rear tires had flat spots on them and could not be rotated to the front as the defect would become more pronounced. Rick Case refused to even consider replacing the defective tires so I ended up having them install two new tires to correct the problem at a cost to me of $440.00. It is my opinion Rick Case personel knew of the defective tires and they switched them prior to purchase, hence a bait and switch with a minor discount and hope the purchaser (me) would not notice the defect. It worked and at no time would they ever admit to it nor assist with any tire warranty.
Now with only 10,500 miles on the car I have a problem with the "factory" paint on the right rear bumper. It is discolored and begining to peel. I bought this car as a NEW car from Rick Case. They are now telling me that the bumper was slighly bumped and that I had the bumper repainted and Rick Case will not consider warranty repair. NOTHING COULD BE FARTHER FROM THE TRUTH! This was supposed to be a brand new car car I purchased from Rick Case and I have never sustained a "bump" or especially never had the bumper painted at anytime since I took delivery.
I am convinced the car sustained damage while on Rick Case's lot prior to sale, they repainted a portion of the bumper so as to sucessfully conceal any damage and sold me the car as new. Well it worked but now the repainted portion is woefully fading and does not match the rest of the car which is pristine. AGAIN RICK CASE FIAT WILL NOT HONOR OR ADMIT REAPIRS THAT ARE CLEARLY WARRANTY WORK. ADDITIONALLY THEY CONTINUE TO ENGUAGE IN DECEIPTFUL AND DISHONEST PRACTICES, DENYING RESPONSIBILITY FOR ANYTHING.
BUYER'S BEWARE!! RICK CASE FIAT WILL DO ANYTHING EVEN UNSCRUPULOUSLY IN ORDER TO MAKE A SALE AND WILL FORGET ALL ABOUT IT AS SOON AS YOU DRIVE OFF THEIR LOT. UNDER NO CIRCUMSTANCES WILL I EVER GO TO ANY RICK CASE DEALERSHIP EVER AGAIN TO PURCHASE A VEHICLE!!!
CAVEAT EMPTOR COULD NOT BE ANY MORE DESCRIPTIVE OF THIS DEALERSHIP.