Do not use this company. I used their online system to order a part for my fridge. Apparently it didn't ask me for enough information so it sent me the wrong part. When I tried to get a return authorization to get the right part and they said I had to pay to send the wrong part back to get the right one. They would rather lose a long term customer then issue a $5 return authorization postage slip. When I spoke to a CSR and she could not help me, she refused 4 times to allow me to be transferred to a supervisor to speak to them an then hung up on me. Do not use them. Their service went down hill over the years and I am a very upset customer that is now stuck with a $28 wrong part.
Repair Clinic Reviews
Do not use this company. I used their online system to order a part for my fridge. Apparently it didn't ask me for enough information so it sent me the wrong part. When I tried to get a return authorization to get the right part and they said I had to pay to send the wrong part back to get the right one. They would rather lose a long term customer then issue a $5 return authorization postage slip. When I spoke to a CSR and she could not help me, she refused 4 times to allow me to be transferred to a supervisor to speak to them an then hung up on me. Do not use them. Their service went down hill over the years and I am a very upset customer that is now stuck with a $28 wrong part.