Rent Products Online Notified after 2 months that item still wasnt available after i contacted them.
I asked for refund, they claimed they would refund in 30 days, claimed they sent refund, when I notified them I didnt get it, they said they would resend refund and I would receive it in another 30 days.
They said they couldnt send another check and needed my PayPal info, then they said it would now take another 3 months to refund me
I purchased a Bissell Carpet Cleaner from this company on May 29th 2020 and they listed it as a 2-4 week ship date at the outside. After 4 weeks I asked them to just get a refund and they emailed that it would be refunded within 3-5 days by check. After never receiving said check I emailed again and got a response today (Aug 6th 2020) that they will refund the money but only through paypal and it will be January 28th 2020.
I will not ever do business with them again and I strongly urge no one to ever do business with them. I have been in business 35 years and I have never heard such a thing, ever! I will be posting on any social media site as well telling all about this company and the way they handle issues. I have every communication and email from them as proof.
It's a simp[le $280 deal and if they can't refund that, they don't have the reserves to to be a viable business and shouldn't be advertsiing online.
On 5/26 I purchased a vacuum cleaner for $349.99 their email said would deliver 6/9-6/25. That time came and went with no communication from that. When I asked their answer " you will be notified when it ships." (A lie bo product). When I paid they asked for a bank draft instead of accepting debit or CC. ( I've since learned from the bank that's a tactic of scam companies because the bank can credit you for debit purchase but not a draft you auth).
After a few emails they claimed vacuum was on backorder or they could issue a refund which they said took 3 days. 7 days later they claimed they mailed a check to arrive by 7/28. (A lie-no check). I said no check arrived so they asked for my paypal email and said they would credit me. (Another lie). I emailed a few more times and now they say they cannot credit me till Oct 13, 2020. (Potentially 5 months after me paying them!!)
after I purchased I saw many complaints on the BBB site. DO NOT BUY FROM THIS CO! I have since filed with the FBI's Internet Fraud division, and the FCC then small claims court. So much aggravation, but do not want them defrauding others.
RentProductsOnline.com Reviews
Rent Products Online Notified after 2 months that item still wasnt available after i contacted them.
I asked for refund, they claimed they would refund in 30 days, claimed they sent refund, when I notified them I didnt get it, they said they would resend refund and I would receive it in another 30 days.
They said they couldnt send another check and needed my PayPal info, then they said it would now take another 3 months to refund me
I purchased a Bissell Carpet Cleaner from this company on May 29th 2020 and they listed it as a 2-4 week ship date at the outside. After 4 weeks I asked them to just get a refund and they emailed that it would be refunded within 3-5 days by check. After never receiving said check I emailed again and got a response today (Aug 6th 2020) that they will refund the money but only through paypal and it will be January 28th 2020.
I will not ever do business with them again and I strongly urge no one to ever do business with them. I have been in business 35 years and I have never heard such a thing, ever! I will be posting on any social media site as well telling all about this company and the way they handle issues. I have every communication and email from them as proof.
It's a simp[le $280 deal and if they can't refund that, they don't have the reserves to to be a viable business and shouldn't be advertsiing online.
On 5/26 I purchased a vacuum cleaner for $349.99 their email said would deliver 6/9-6/25. That time came and went with no communication from that. When I asked their answer " you will be notified when it ships." (A lie bo product). When I paid they asked for a bank draft instead of accepting debit or CC. ( I've since learned from the bank that's a tactic of scam companies because the bank can credit you for debit purchase but not a draft you auth).
After a few emails they claimed vacuum was on backorder or they could issue a refund which they said took 3 days. 7 days later they claimed they mailed a check to arrive by 7/28. (A lie-no check). I said no check arrived so they asked for my paypal email and said they would credit me. (Another lie). I emailed a few more times and now they say they cannot credit me till Oct 13, 2020. (Potentially 5 months after me paying them!!)
after I purchased I saw many complaints on the BBB site. DO NOT BUY FROM THIS CO! I have since filed with the FBI's Internet Fraud division, and the FCC then small claims court. So much aggravation, but do not want them defrauding others.