I had the misfortune of staying at the Red Roof Inn Ontario CA. The floor of my room was covered in COFFEE! I was told this is how they get the smell out! ( I guess they haven't heard of shampooing the rugs!) When the coffee was all over my feet from getting out of the shower and all in the bed I had enough and went back to the front desk and was told the maids had gone home ! Never did they offer another room or to change the bedding .This went on for two long days! When I spoke to the rudest manager on the planet she yelled that it was only coffee! So I called the complaint department and they called her to ask about the problem and she ( Wendy) told them I enjoyed my stay so much that I extended it !!! She is not only running this hotel into the ground, rude but she is also a liar! As the weeks went by waiting to hear from the corporate office I called Wendy yet again ( stupid me ) and asked her to give my nights back at the new location. This class act of a manager said "No Way " I am still waiting to hear from corporate!
Red Roof Inn Ontario Airport Reviews
I had the misfortune of staying at the Red Roof Inn Ontario CA. The floor of my room was covered in COFFEE! I was told this is how they get the smell out! ( I guess they haven't heard of shampooing the rugs!) When the coffee was all over my feet from getting out of the shower and all in the bed I had enough and went back to the front desk and was told the maids had gone home ! Never did they offer another room or to change the bedding .This went on for two long days! When I spoke to the rudest manager on the planet she yelled that it was only coffee! So I called the complaint department and they called her to ask about the problem and she ( Wendy) told them I enjoyed my stay so much that I extended it !!! She is not only running this hotel into the ground, rude but she is also a liar! As the weeks went by waiting to hear from the corporate office I called Wendy yet again ( stupid me ) and asked her to give my nights back at the new location. This class act of a manager said "No Way " I am still waiting to hear from corporate!