Place an order with Radiator Express the same day 1 hour later via Mike the administrator stated the radiator required special inlet and Outlet openings that are screwed into the radiator functionality would not be possible in any event. I instructed MIKE to hold shipment until the openings to the radiator where confirmed he agreed. After examining the radiator I then realized it was all wrong and called back the next day to correct the order. I then learn the radiator was shipped. Why? I asked MIKE the administrator and he said there must have been some miscommunication. Bingo! So as a result of miscommunication it was decided I refused the order when it was received at my place of business. I asked for a full refund and did not get to recover the shipping cost due to my negligence? I lost $30.00 because of his error... I was to place the correct order with them but decided against it the order should not have shipped. Buyer beware!
Radiator Express Reviews
Place an order with Radiator Express the same day 1 hour later via Mike the administrator stated the radiator required special inlet and Outlet openings that are screwed into the radiator functionality would not be possible in any event. I instructed MIKE to hold shipment until the openings to the radiator where confirmed he agreed. After examining the radiator I then realized it was all wrong and called back the next day to correct the order. I then learn the radiator was shipped. Why? I asked MIKE the administrator and he said there must have been some miscommunication. Bingo! So as a result of miscommunication it was decided I refused the order when it was received at my place of business. I asked for a full refund and did not get to recover the shipping cost due to my negligence? I lost $30.00 because of his error... I was to place the correct order with them but decided against it the order should not have shipped. Buyer beware!