Signed up for 0.0699 rate for 12 months with a broker for public power (have e-mail confermation). Six months in the rate went to 0.0999. Found out the broker was in error. Anyway Public power agreed to refund me for the difference for the month at the higher rste and switch me back to 0.0699 rate (have e-mail conferming this). Next bill was still 0.0999. When I called they said my contract was for 6 months fixed and then variable. They wasted all my time promissing the rate I initially signed up for then they say sorry we can't help you. Bad business practices.
We use our vacation/ weekendhouse only on weekends.
When we are not here, the AC is left at a temperature that it prevents the heat/ humidity from damaging the home,
however, NOT much because it is a waste of too much money / energy.
In fact, it is not " comfortably cool" when we first enter the house on weekends. We are very careful in not wasting energy/ electricity. We never, ever leave lights on , if we are not in the room. Again, we are only 2 people.
When garden outside, walk, leave for a restaurant for 1 to 2 hrs , the AC is usually turned off, if it's not scorching outside.
We filled our application & this " Public Power Energy Supplier" sent us an email saying our enrollment was " refused".
NEVER said why in email. I had to call THEM to tell me why.
Horrible lack of courteous communication.
We would NEVER recommend this company. EVER.
NEW people trying to enroll: call them before you waste your time online enrolling. Maybe if you are lucky they will tell you over the phone ( right then & there) & before you waste your time enrolling online, that they " refuse" to accept you as a customer.
By the way : We pride ourselves in paying our bills way before they are due.
I signed up for Public Power a few months ago for a 4 month energy rate of around 5 cents per kWh. They sent me an email and notified me of the information and when service would begin. The contract also mentioned that after the 4 months, if nothing was cancelled, I would be reenrolled into another contract.
That was fine with me since their rate was fantastic and who wouldn't want to get the best deal. I just got my electri bill from Eversource and it showed that my rate went from 5.27 cents kWh to 10.78 cents per kWh! This is absolutely insane. My rate more than doubled, extended my contract, and now it includes a $50 cancellation fee, which my original contract did not have.
The current Eversource rate is 7.67 cents kWh. Believe it or not, Public Power is offering rates as low as 4.99 cents kWh. This is even lower than the one I signed up for. How can a company more than double their customer's rate, put them in a contract, and allow this contract to include a $50 cancellation fee.
It does not make any sense at all. That is a terrible business practice.
I just called and spoke with a rep who said they would NOT change the rate on my last bill at all. They would NOT change the new rate to less than 6.99 cents kWh (6 month contract with $50 cancellation fee). They would not allow me to cancel without a $50 fee. They did NOT email me with any of this, but sent letters to the address, which I didn't receive sice I moved 2 months ago but stll trying to sell the house. I also doubt the letters said the new rate would be more than double the current rate.
Recommendation: 1. Do not use Public Power. 2. To anyone considering using Public Power as an alternative energy company, make sure you cancel ASAP once the contract is up, otherwise you will get ripped off like I did. Ripped off once on my rate. Ripped off a second time on having to pay a $50 cancellation fee because I did not like my new rate.
Public Power, LLC. Reviews
Signed up for 0.0699 rate for 12 months with a broker for public power (have e-mail confermation). Six months in the rate went to 0.0999. Found out the broker was in error. Anyway Public power agreed to refund me for the difference for the month at the higher rste and switch me back to 0.0699 rate (have e-mail conferming this). Next bill was still 0.0999. When I called they said my contract was for 6 months fixed and then variable. They wasted all my time promissing the rate I initially signed up for then they say sorry we can't help you. Bad business practices.
We are two people.
We use our vacation/ weekendhouse only on weekends.
When we are not here, the AC is left at a temperature that it prevents the heat/ humidity from damaging the home,
however, NOT much because it is a waste of too much money / energy.
In fact, it is not " comfortably cool" when we first enter the house on weekends. We are very careful in not wasting energy/ electricity. We never, ever leave lights on , if we are not in the room. Again, we are only 2 people.
When garden outside, walk, leave for a restaurant for 1 to 2 hrs , the AC is usually turned off, if it's not scorching outside.
We filled our application & this " Public Power Energy Supplier" sent us an email saying our enrollment was " refused".
NEVER said why in email. I had to call THEM to tell me why.
Horrible lack of courteous communication.
We would NEVER recommend this company. EVER.
NEW people trying to enroll: call them before you waste your time online enrolling. Maybe if you are lucky they will tell you over the phone ( right then & there) & before you waste your time enrolling online, that they " refuse" to accept you as a customer.
By the way : We pride ourselves in paying our bills way before they are due.
I signed up for Public Power a few months ago for a 4 month energy rate of around 5 cents per kWh. They sent me an email and notified me of the information and when service would begin. The contract also mentioned that after the 4 months, if nothing was cancelled, I would be reenrolled into another contract.
That was fine with me since their rate was fantastic and who wouldn't want to get the best deal. I just got my electri bill from Eversource and it showed that my rate went from 5.27 cents kWh to 10.78 cents per kWh! This is absolutely insane. My rate more than doubled, extended my contract, and now it includes a $50 cancellation fee, which my original contract did not have.
The current Eversource rate is 7.67 cents kWh. Believe it or not, Public Power is offering rates as low as 4.99 cents kWh. This is even lower than the one I signed up for. How can a company more than double their customer's rate, put them in a contract, and allow this contract to include a $50 cancellation fee.
It does not make any sense at all. That is a terrible business practice.
I just called and spoke with a rep who said they would NOT change the rate on my last bill at all. They would NOT change the new rate to less than 6.99 cents kWh (6 month contract with $50 cancellation fee). They would not allow me to cancel without a $50 fee. They did NOT email me with any of this, but sent letters to the address, which I didn't receive sice I moved 2 months ago but stll trying to sell the house. I also doubt the letters said the new rate would be more than double the current rate.
Recommendation: 1. Do not use Public Power. 2. To anyone considering using Public Power as an alternative energy company, make sure you cancel ASAP once the contract is up, otherwise you will get ripped off like I did. Ripped off once on my rate. Ripped off a second time on having to pay a $50 cancellation fee because I did not like my new rate.