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Prudential Financial, Inc.


Country United States
State California
City Newark
Address 751 Broad Street
Phone 1-800- (778-4357)
Website https://www.prudential.com/

Prudential Financial, Inc. Reviews

  • Jan 15, 2022

Got injured at work, my employer had mistreated me during my L&I claim. I needed multiple surgeries for my work related injuries, ended up filing for Prudential's LTD plan which my employer had paid for. After my L&I claim was closed prematurely, I started receiving payments from Prudential. I had gone through 2 surgeries in 2017, after those recoveries Prudential became insistent that I could return to work. The only problem was is my employer had terminated me while I was injured, and Prudential had MRI evidence in their possession which reflected I needed a third surgery.

In 2018, they had my claim terminated even though I was in need of a shoulder surgery. They hired a doctor (not even a surgeon) to make this unsupportive opinion, I had my surgeon's office contact Prudential to address the issue. Surprise! The rep at Prudential never returned their call, though claiming that their termination was supported. Not only is Prudential's closure ridiculous to say the least, it is clearly unsupported by MRI and a surgeon's opinion.

The bottom line is Prudential has a long history of lawsuits relating to this deceptive practice, they ignore medical evidence presented by claimants and cherry pick what records they use. They only hire doctors that are willing to write whatever they want for the right price.

  • Jan 15, 2021

Prudential Life Insurance is holding HOSTAGE proceeds from 2 life insurance policies my father paid on 50 years before he died in June 2008. They say the beneficiaries are in dispute but keep delaying the one action that can settle this dispute - filing an Interpleader Action. For 8 weeks now this corporation (The Rock) keeps saying they intend to file this action which will allow the Courts to decide my father's intent as to who is supposed to get the money, but in California this action requires the Insurance Company to deposit the death benefit money with the court. In essence the money will be paid out and this is something no insurance company wants to to, They want all the premium money they can get but don't really want to pay any money out.

The longer Prudential practices this BAD FAITH tactic to delay paying out on these policies, the greater the chances are that my family will lose a home that has been in our family for 50 years.

The company has in their possession a copy of both my father's Trust and Living Will plus a hand written note all expressing his final wishes as to who the undisputed beneficiary truly should be, yet they continue to delay taking any action to resolve this issue so the money can be paid to the family.

This is an outrage and another fine example of corporate greed. The Rock has no integrity whatsoever and no heart either. This company should be ashamed of their very transparent efforts to retain money they have no right to keep from those my father paid (50 years) to provide for after his death.

We have complained to the California State Insurance Commissioner and I have even sent a FAX to the CEO John R. Strangfeld Jr., with no results thus far.

L moore

Escondido, California

U.S.A.

  • Apr 14, 2019

Chris Dandeneau is a criminal that formerly was employed by the legal only through rhode island back door dealings, home loan and investment bank in warwick, rhode island, where he was involved with the criminals that operate that supposed "bank" and would steal loans from other loan officers and then try to throw blame on those he stole from to attempt to get people out of the company that posed a threat to his upward mobility.

He is, at best, a nut, and has used the same lunatic behavior in the sports leagues he is affiliated with and in trying to progress his untalented sons baseball career at the university of connecticut (Uconn). Con, which is an appropriate name for him.

  • Jul 26, 2017

My husband worked on a job for around 19 years. He was in a group insurance where the money was taken out of his check bi weekly. He became disabled in 2012 and all his benefits kicked in except the life insurance. My husband passed on 4/3/16.

When I called his job to let them know that I needed the information to collect on my husband life insurance they tell me that he didn't have a coverage but he had money taken out his check. Then Prudential said that they didn't keep the bookkeeping on the clients that is the employer job.

The employer said that Prudential was suppose to convert or port the policy. Each one was blaming the other I can't get any help in this situation. I know that my husband had the money taken out all of those years on a $50,000 policy and Prudential found a loophole not to pay.

Prudential and this company St. John Health (Ascention Health) have done this to another person scammed her out of her husbands insurance money also. They shouldn't get away with this it's not right.

  • Jul 24, 2017

In 2005 I received a notice from the IRS that Prudential Insurance had filed a1099-R in the amount of $32,329.27 for a loan against my life insurance policy that Prudential was writing off/paying off. Prudential never sent me a copy of the 1099 (the IES did), so I also had to pay penalties.

I ended up paying the IRS approximately $3,500 for this, $ 3,051 plus interest, and the California Franchise Tax Board about $1,500. I also had liens placed on my house, and my bank account.

I tried, for quite some time to get a statement of my account from Prudential

with little results. My last 2 (yearly) statements were completely blank.

I started getting suspicious and I called Prudential several times to get a statement, and kept getting all sorts of OTHER forms instead. After insisting, I finally got a statement from Prudential.

Prudential states that I STILL OWE THEM THE MONEY (plus 5 years of interest added to it, about $2,000 per year).

In a letter from Prudential (Dec. 2009), they state that they are required to report any taxable gain. Yet as of December 31, 2004 there was NO gain (the end of tax year 2004). In their letter dated 2009 they verify that the policy was reinstated and the loan pay off was reversed on March 4, 2004, 9 months before the end of that tax year (just barely over one month after payments were missed), and Prudentials account statement dated March 2005 (for the previous year) also verifies that the loan pay off was reversed. March 4, 2004 is 9 months before the end of that tax year, yet Prudential filed a 1099 anyway. Why did Prudential file a 1099 when they ADMIT there were NO gains for 2004?

Prudential explains that the reportable tax gain is the loan repay amount minus the cost basis, then in the next paragraph they again verify that the pay off was REVERSED.

Prudential says that they have no responsibility in the fact that I had to (wrongfully) pay

$5,000 in State and Federal taxes on the gains that they (falsely) reported. Even they have verified (in writing) that this was falsely reported, and that there was NO gain. Prudential gave an explanation of their actions by explaining the letter of the law that justifies their action. Of course the objective of that law, and their ethics were never mentioned, nor was there any apology for costing me $5,000.

I had liens placed on my house, my bank account, and the IRS threatened to attach my Social

Security checks, all because of a fraudulent 1099 from Prudential.

I would like to see a copy of the letter informing the IRS and me that the pay off was reversed. Let me guess, they are not required by law to inform anyone that they screwed up. The IRS says that my only recourse with them is to obtain a tax attorney, at my expense of course.

This policy has been in effect for 46 years, yet payments 5 minutes late, and the policy goes into default, in the hopes that they can find cause to cancel the policy and pocket the money.

My mother had a life insurance policy with Prudential for over 40 years, when she died I called Prudential (Im the beneficiary), they said that the policy had lapsed just before she died, how convenient, they pocketed about $75,000.

How many people have they screwed using these practices?

Prudential was obviously not acting in good faith, on in my interest.

There is this new thing out, it is called Ethics, look it up.

Prudentials actions are illegal, unethical, and despicable. You are defrauding the IRS and me, and on top of that you are stealing from me.

The people of this country are sick of business practices like yours, if you have not noticed.

  • May 10, 2017

Paid into an anuity for 30 Years comes time to payout and they make it as difficult as possible. Just a non customer oriented company. Employee with an attitue . Never use them for Anuities too many good companies out there.

  • Feb 7, 2017

My policy was paid out to the executor of my father's estate when he passed away due to bookkeeping errors at Prudential. When the policy was written they kept all records on a ledger sheet and later punched in all information to computer when they became available. In changing over they made gross errors. My father and I have the same name me being a Jr. Back when policies were written social security numbers were not give until one reached work age and applied for one unlike today when one is born. Since my policies were written when I was a minor they only went by the birth date on the policy.

But when the data entry people entered my policies to computer in the 90's they had no social security number for me but they did for my father so they entered all mine with his social security number. Then when he passed the executor plucked all the policies, which were kept by my parents in their home, and collected on at least one of them even though it had my birth date on it. Now the insurance company will not discuss the matter and neither will the executor. I'm left to either file a suit in court or contact the insurance commisioner. I'm writing this to inform anyone in a similar situation to get your policies straightened out before you need them. Otherwise your heirs may do without benefit of them.

  • Sep 12, 2016

I have been off work since June 21 2016 due to cluster headaches my dr told me go go dr a neurologist to find out what's going on i made the appointment for the 22nd of August i went to the app the dr ordered test a mri and mra for on the 9th of September i was covered up until i went to the neurologist that was until the 22nd well aftet i went there i was no closer to knowing what was going on with me it until that date i was paid well i knew that aftet the neurologists app i would have to go back to see my family dr the one who took me off in the first place she said you can't go back to work until they diagnose you which like i said the test were to be on the 9th of September so from August 22nd until when i called my adjuster on September 7th i haven't gotten a check so i called him his exact words were we have you up until the 9th of September after that we will need more papers saying what to do next then after I went to the MRI MRA test on September 9th I called him back to let him know that I had got the test done and he then tells me that he'd never said that I was covered until the 9th of September well on my phone I record every phone message call that comes in and I have him saying word for word that I was covered until the night he called me a liar and said that he never said that so I then said I will send you the email with the recording so I did and I never heard back from him the rest of the day that was September 9th*

  • May 16, 2016

Award amount etc. Like the original report it seemed just too good bo be true. Thanks to the writer. It saved me the time of calling.

The addressee in this letter is my 83 year old mother. She has already sent sweepstakes scammers over $1000. They asked for money orders to be sent to a guy named Nelson Lopez in Fresno CA

The difference was the check was from a bank called "Black Hills Credit Union". I am sure these guys keep changing the bank. They probably get the logos etc from banks online. Other addresses in the letter didn't check out to real places.

The phone number area code is for Ontario Canada. The evil part of these sweepstakes scams is they prey on vulnerable people who could use the money. The scam just makes them more desperate.

  • Apr 22, 2016

They sent us a letter stating that we had won "Home Phone Mega Sweepstakes Raffle" connected to our home phone number in my husbands name. The home number is in my name only as I set up the account. That made me very curious to call them. At first they didn't want to talk to me but I told them my husband was in the hospital. Josh Walker then ask me for the pin number from the letter to activate the check so it could be deposited. The check was not from them but a "Coast Central Credit Union" in Eureka, CA on an account for a Coreen Sanchez, ESQ. in McKinleyville, CA. It was in the sum of $4671 of which according to the letter was to pay taxes and insurance handling fees for the sweepstakes. Something told me this was a scam so I checked on the internet and found that it was.

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