Purchased windows from PlyGem about 13 yrs ago thru my contractor, warranty says repairs covered as long as I still own home. One window has a leak. Contacted company, filled out their required Claim Form on 16 Jul 2019. It is now 9 Sep 2019 and no contact.
Tried calling today, every number offered would cut me off and never did reach a person. Email address is a generic number for the national company. Each time I call and get a new person and get the same results, disconnected. I am 84 and this is very frustrating. There is no customer service number.
Ply Gem Industries Reviews
Purchased windows from PlyGem about 13 yrs ago thru my contractor, warranty says repairs covered as long as I still own home. One window has a leak. Contacted company, filled out their required Claim Form on 16 Jul 2019. It is now 9 Sep 2019 and no contact.
Tried calling today, every number offered would cut me off and never did reach a person. Email address is a generic number for the national company. Each time I call and get a new person and get the same results, disconnected. I am 84 and this is very frustrating. There is no customer service number.