I rented a car in May in New Haven and traveled to PA. I knew the issues with PlatePass. So I asked Hertz to disable PlatePass in the car. But I got a bogus charge from PlatePass saying that I crossed GWB twice in specific times. I actually used Tappan Zee bridge twice in different times. After I showed my Google GPS locations, PlatePass agreed to refund the charge. PlatePass is completely bogus. I will not use Hertz because Hertz cannot guarantee the removal or disable of PlatePass from their cars.
Days after returning my rental car my credit card was billed for a platepass charge this charge is based on a Texas toll. I live in Sacramento Ca. aat least 1000 miles from Texas, my total milage at the end of the rental was 252 miles. I never have driven to Texas. The dispute of this charge required over an hour of telephone time and 4 emails.
when I attempted to use the Hertz Billing Inquiries 1-800-654-4173 number the option for "platepass dispute" disconnects. This is a scam that most likely nets alot of profit. A google search indicats years of probles of this sort.
PlatePass Reviews
They are a bunch of crooks!
$24.75 for the convenience of using their service in ridiculous.
If you use it once, you pay for every day of the rental, NO matter if you used the service or not.
After I accidentally used it once on day 7 of a 8 day rental I was on the hook for the maximum convenience fee of $24.75.
PlatePass is worse than Ticketmaster, which is hard to accomplish.
I rented a car in May in New Haven and traveled to PA. I knew the issues with PlatePass. So I asked Hertz to disable PlatePass in the car. But I got a bogus charge from PlatePass saying that I crossed GWB twice in specific times. I actually used Tappan Zee bridge twice in different times. After I showed my Google GPS locations, PlatePass agreed to refund the charge. PlatePass is completely bogus. I will not use Hertz because Hertz cannot guarantee the removal or disable of PlatePass from their cars.
Days after returning my rental car my credit card was billed for a platepass charge this charge is based on a Texas toll. I live in Sacramento Ca. aat least 1000 miles from Texas, my total milage at the end of the rental was 252 miles. I never have driven to Texas. The dispute of this charge required over an hour of telephone time and 4 emails.
when I attempted to use the Hertz Billing Inquiries 1-800-654-4173 number the option for "platepass dispute" disconnects. This is a scam that most likely nets alot of profit. A google search indicats years of probles of this sort.