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Planet Casino

Country United States
State Minnesota
Address 2155 NIAGARA LANE
Phone 888-201-3426

Planet Casino Reviews

  • Jul 9, 2019

I won money playing at Planet casinos web site on June 1st. $ 1000.00. I did use my credit card for depositing on June 6th they sent me an email saying it was processed and would take up to 10 business days.

On June 18th i went online and chatted with their agent and was told it was processed and should be in my account anyday. Also chatted with them June 18th, told it was processed, June 20th told same thing.

June 22nd Marilyn, the agent told me check in my account in an hour, on june 24th i went back on line to chat and an agent told me check it was processed. June 25th an agent told me it would be there friday.

On June 28th when the money wasnt there Jennifer the agent told me i had to send them my bank statement and if i didnt, i wouldnt get my money... ( I have all the chats in my email, I copied them)

I checked back this week everyday they have lied. i asked them for a wire confirmation number, they will not give it to me. I think this company is fraud and they are taking peoples money and not paying it when they win.

I want my money and i want the 500 extra dollars i spent in their casino in the last 2 previous months. Can you please help?

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