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Personal Creations


Country United States
State Illinois
City Downers Grove
Address 3113 Woodcreek Dr.
Phone 888-627-3283
Website http://www.personalcreations.com/

Personal Creations Reviews

  • Dec 11, 2015

Please avoid this company at all costs! my wife ordered a personalized blanket for my niece and was charged twice as a result of their misleading shipping tabs. When you purchase an item it says that you must pay for care and handling, which is fine, but once she completed the purchased it charged her for shipping again. There is a tab that states clearly that handling will be $4.99 and then we were charged $12.

When she called to confirm what had happened, the rep couldnt give a clear explaination as to why she'd been charged twice. She then sat on the phone for thirty minutes and was finally charged once again as a result of them having to correct a typo. the reason for this was stated as being "The system thinks that the order is being placed again, so more funds will be held."

In closing I'll state that I do not condone writing negative reviews in most cases, but this was a truly terrible experience and it's safe to say that we will no longer be purchasing from personalcreations.com. We hope you err on the side of caution and take heed to our story prior to going onto their site.

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