I am a freight agent for a trucking brokerage. I like my company, and i enjoy what i do. I perform at a high level and am willing to go the distance to keep my shippers satisfied. Most every customer is honorable, but no one is here to read about who is honorable.
I was contacted in august of 2016 by jay john link of pallet brokers. He had responded to an advertisement we had placed to secure more shipping customers. Great! we would love to help you ship. Jay is in the business of supplying his clientele with pallets and agricultural bins. A lot of his customers seem to be farms. Jay indicated in his initial response how much he would be willing to pay for a truckload. On his first shipment, we found a rate for a flatbed truck that he was satisfied with. We confirmed the shipment and collected payment all around the time of pickup. All was well. He had some other loads that needed to be moved, but we did not hear back from him until october, 2016.
In early october, i was contacted by jay again about several truckloads going to 2 separate locations at triple s farms in hydro, oklahoma Hwy. 58 & e. 0960 road) and at columbia onion farm in mattawa, washington. I inquired if he had any other trucking companies he had received quotes from, and he responded with a number that i ended up not being able to compete with. Jay was facing a deadline and needed me to search for other rates, but i informed him that i did the best i could and that i wish him the best. He responded that he was willing to pay my rate of $2750 as long as the service was timely. I wager that he must have been tossing sample rates out to me based on his trucking expenses from the previous year, but this year, he chose to use a broker to handle furnishing the bill of lading, to do insurance underwriting, and to dispatch the truck. I told him that the service would not be a problem, and he obliged to move forward. I moved to begin drawing up his contract and writing up the b.O.L.
As we were finalizing the contract at around noon Est) on october 12, 2016, the truck showed up way ahead of schedule. The pallet brokers / cross pallets crew loaded the truck up with 76 bins in a hurry, and off the driver went to triple s farms in oklahoma all the way from fresno, california. Jay decided that he wanted to send us the funds via a wire transfer, and he told me that he would be calling his banker and/or visiting the bank to initiate a wire transfer. Approximately an hour later, he told me that the funds were not available until the following business day, and he would initiate the transfer in the morning. We have a credit card on file with jay, but there is a 3% surcharge for card processing, so he wanted to do a wire transfer to compensate us to avoid the card costs. I was fine with waiting until the morning, but something just wasn't sitting well with me. The morning of october 13 rolled around, and i received an e-mail from jay stating that the funds were available that morning. He asked for an invoice and for the wire transfer instructions again. Within half an hour, i sent everything that he asked for. I told my headquarters office to be on the lookout for the funds to hit the account after jay told me the wire had been initiated, although jay did not send the transfer receipt i clearly requested. We checked the account several times that day. On monday, october 17th, i notified jay that the wire transfer was unsuccessful Was never initiated in actuality). He told me that he was going to the bank to find out what the problem was. He asked for me to re-send our company's banking info to ensure he sent it to the right place. He told me that he would call after he found out any info. He didn't call about the wire transfer and does not provide future updates. It became that jay mostly only wanted to have communications by text message Sms) from this point onward. Jay said he had traveled to los angeles to tend to a "business emergency" and would call us when done. I received no call. On the next morning of the 18th, i said i didn't mean to hound him, but this had to be taken care of today as our company had already settled with the trucking carrier. I also said that i was willing to absorb the credit card costs of almost $83 if we can simply process his card on file. He said yes but requested that we wait until the afternoon to do it after he picked up a cashier's check. He apologized for the hassle and the wait and assured me that he wouldn't let me down. Yeah, right!! i wasn't buying his stories and neither were any of my colleagues / managers.
At this point, he was technically in arrears and had never filled out a credit application with our company despite him saying he had completed one before the shipment delivered on that friday, october 14th. Even if he had filled one out, our company is still not obligated to lend any credit. I should have demanded that the shipment was prepaid and will not give exceptions moving forward, but i wanted to do what i could to win the sale. Still, that doesn’t excuse mr. Link’s deliberate attempt to defraud my company.
Later on the 18th at about 4pm est, i sent jay a text message asking if we can process the card soon on that afternoon like he said. I received no response, and i knew i was in trouble at this point. I let it be until the next day. On the morning of october 19, i called him twice. He had started this new game of forwarding my phone calls to voicemail. I sent him a text message saying "jay...". Jay responded within 5 minutes stating that he was back in fresno, that his bank opened soon, that he would be making a deposit, that he would be sending new card information, and that he thanked me for my patience. I said it was fine and that we needed the new card information by that afternoon whether he wanted to e-mail it in or call it in to me. Again, he did not follow through. I tried calling him several hours later to receive no answer and to get forwarded to voicemail. I sent him another text message - this time i was more firm - saying that it was obvious he was ignoring us and that we had to contact his customer again if he continued to play games with us. Within 15 minutes, i received a text message that he had just gotten out of the emergency room with his “very sick wife” and that i should stop threatening him over a payment that was a “few days overdue” and that we would be paid asap and that i was behaving in a manner that was “uncool” and “unprofessional”. I had been very patient with jay up until this point, and if his wife truly did go to the hospital, that's too bad. Later, i would be hearing that it was jay who was in the hospital with liver cancer and had only 60-90 days to live.
On october 18, 2016, i had opened up communications with his customer, triple s farms in hydro, oklahoma. Blair, who manages the office, has been reasonably helpful and communicative. She was apologetic about the situation, and she even wrote to jay link of pallet brokers / cross pallet co. That she heard from us that there was a dispute regarding payment on the last truckload. According to blair, she was told by jay that we were taken care of. That’s a lie. I did what i could to be respectful toward triple s and to not to take up too much of their time. I have continued to remain in contact with them through this, and jay is not happy about this. In fact, jay claims it is illegal for me to “harass” and “threaten” his customer, claiming it was grounds to not pay our company. When jay gets exposed for this kind of activity, he pitches a fit and still does not own up to his actions, although i do receive lengthy “apologies” regularly that have never amounted to payments yet. He has told me that he is broke on more than one occasion.
On october 26, 2016, we were able to obtain a payment of $750 from jay link after much pressure of repetitive phone calls and e-mails. We have attempted to follow up as of oct. 31 and nov. 1, and after much of jay ignoring our follow-up and us reporting this to his customer And now the world), he told us that he would issue two payments to settle the debt in total which was $2750 for 1 truckload. He has fallen through on those promises and proven to have issued another lie Big surprise). Despite already using the excuse that his wife visited the hospital, he now alleges that he has liver cancer and that he only has 60-90 days to live. I received a photo of jay in a hospital gown when i was texting back and forth with his daughter, jannece I said it was still jay.) on thursday, november 10th.
On november 9th, 2016, we informed jay of our intentions to involve law enforcement of an attempted felony theft of services to which jay responded with a sneering response of because he only had a short time to live that it was funny to him. After starting the process of publicizing his activities, he responded with, “take me to court. Have me arrested. Come on over… do yer best”. Okay, that’s what we will try if we have to, jay john link, d.O.B. 4 / 8 /1954, address of 503 bullard avenue, fresno, california [93704]. Without joy, i visited the dekalb county sheriff’s office and filed a report on the situation and, if necessary, i will go further. I’m like most people. I try to avoid having to deal with police whenever possible. This situation may very well end up in litigation, and we are doing some sleuthing to find out more about the history of jay john link. I have begun to research our rights as collectors.
It is now november 17th, a full month after the shipment delivered. We were able to obtain another payment of $500 after intense arguing and applying pressure via facebook. When payment was authorized, jay's daughter said we can now "take" $500 from her father's account. I also informed jay of my intentions to file a Outscam. Now, the name calling and such had begun. Jay said the debt would be settled in full tomorrow That didn’t happen.) and pleaded that i leave him and his daughter alone while, at the same time, not realizing that this is what i have to do to see a successful resolution of my worst customer in over 4 years in the freight industry. Jay’s daughter, jannece link, then accused me of putting jay back in the hospital due to my constant “harassment”. That is a brazen and inaccurate claim. Jay needs to do the right thing, jannece. He has told me he is sorry about this situation ten times but never acts with integrity until i apply maximum pressure. On saturday, november 19th, i sent a follow-up message in which i thanked them for their recent payment and inquired as to when we can expect the next one. I’m trying to be patient, and judging from our previous communications, one of which from his daughter stating jay had $370 in his bank account at that time, that i have to be understanding that this may take a while to get settled and that jay cannot live up to his statements that the debt will be settled in full on the next day. Can’t pay for the services? Don’t contract with us.
This is how our typical jay day runs And how it will likely go for you):
We call and text him a few times in the morning. Sometimes, he answers. Most times, he doesn’t. I send a text message to him, and a short time later we will get a half-hearted, empty promise of a payment in any amount of the remaining $1500 balance for this shipment. He tells us it will be paid off the next day, but it never happens. I ask for a reasonable payment schedule that he can honor so i don’t have to hound him so much, but he never responds to that. He only says it will be settled tomorrow. See above anecdotes. With that aside, we thank jay for the 2 payments amounting to $1250.
We believe this is a necessary step toward our successful collections process and that other companies have the right to be informed. This listing will be updated with the progress and potential resolution of this debacle. I’m fairly certain that after notifying jay that this report is live, he will come to make counter-accusations and to try to defend himself. Jay will likely accuse me of behaving in an illegal manner.
I was surprised to see that there was not already a report filed on jay link. I was told by triple s farms that there is an outstanding debt they had with jay as well. I was told that triple s farms no longer wanted to do business with jay link and pallet brokers anymore. To this, jay claimed that we had ruined a $6000 sale for him and that we could have already been paid. Sorry, jay, but that’s not our problem. I believe that jay link knew exactly what he was doing when he attempted to defraud me and my company. It must have been premeditated. I cannot call for the operation of his mind, but maybe he thought we are a huge company and that his debt would slip through the cracks. Nope! this is now my debt, and i am a struggling 28-year-old guy with my own problems and my own obligations. It’s not easy to run a business in america today, jay, but i don’t try to cheat people, and i don’t lie to my customers. You said it yourself in your apologies to us that i do a good job and that i work hard. As i write this, you provided us no further updates, and i warned you that this situation was about to get worse, and you called me a psycho. You, jay, also said that i have no power to convince others of your shady dealings. Triple s farms already believed me. Now, i ask you, the reader, am i really just making all of this stuff up?
I hereby certify the foregoing as true and correct, not libelous nor slanderous, and i have evidence to support all of the allegations herein.
-tyler smith
Atlanta, georgia
P.S. Jay, be a rockstar and do the right thing like you keep saying you will. Currently, you are not a rockstar He was always in bands, one called death and taxes.). I work too hard as a young man to get left in a ditch, and i will stand up for myself in every way i can, and if i do have to travel to fresno, i come in peace, but i demand that this be resolved. I may end up losing my status as agent for my company over this. You're not going to get away with this, and i am independent of any loss of business you may experience as a result of my collections activities. I'm terribly sorry that business has not been going well, but you need to realize that you still made a contract with me and hid these truths away, and it's not fair that i lose my livelihood over this situation. We wish you the best in your health and in your business. Please settle this a.S.A.P. So that i may leave some positive feedback to counteract what has already been put out there.
Pallet-Brokers.net Reviews
I am a freight agent for a trucking brokerage. I like my company, and i enjoy what i do. I perform at a high level and am willing to go the distance to keep my shippers satisfied. Most every customer is honorable, but no one is here to read about who is honorable.
I was contacted in august of 2016 by jay john link of pallet brokers. He had responded to an advertisement we had placed to secure more shipping customers. Great! we would love to help you ship. Jay is in the business of supplying his clientele with pallets and agricultural bins. A lot of his customers seem to be farms. Jay indicated in his initial response how much he would be willing to pay for a truckload. On his first shipment, we found a rate for a flatbed truck that he was satisfied with. We confirmed the shipment and collected payment all around the time of pickup. All was well. He had some other loads that needed to be moved, but we did not hear back from him until october, 2016.
In early october, i was contacted by jay again about several truckloads going to 2 separate locations at triple s farms in hydro, oklahoma Hwy. 58 & e. 0960 road) and at columbia onion farm in mattawa, washington. I inquired if he had any other trucking companies he had received quotes from, and he responded with a number that i ended up not being able to compete with. Jay was facing a deadline and needed me to search for other rates, but i informed him that i did the best i could and that i wish him the best. He responded that he was willing to pay my rate of $2750 as long as the service was timely. I wager that he must have been tossing sample rates out to me based on his trucking expenses from the previous year, but this year, he chose to use a broker to handle furnishing the bill of lading, to do insurance underwriting, and to dispatch the truck. I told him that the service would not be a problem, and he obliged to move forward. I moved to begin drawing up his contract and writing up the b.O.L.
As we were finalizing the contract at around noon Est) on october 12, 2016, the truck showed up way ahead of schedule. The pallet brokers / cross pallets crew loaded the truck up with 76 bins in a hurry, and off the driver went to triple s farms in oklahoma all the way from fresno, california. Jay decided that he wanted to send us the funds via a wire transfer, and he told me that he would be calling his banker and/or visiting the bank to initiate a wire transfer. Approximately an hour later, he told me that the funds were not available until the following business day, and he would initiate the transfer in the morning. We have a credit card on file with jay, but there is a 3% surcharge for card processing, so he wanted to do a wire transfer to compensate us to avoid the card costs. I was fine with waiting until the morning, but something just wasn't sitting well with me. The morning of october 13 rolled around, and i received an e-mail from jay stating that the funds were available that morning. He asked for an invoice and for the wire transfer instructions again. Within half an hour, i sent everything that he asked for. I told my headquarters office to be on the lookout for the funds to hit the account after jay told me the wire had been initiated, although jay did not send the transfer receipt i clearly requested. We checked the account several times that day. On monday, october 17th, i notified jay that the wire transfer was unsuccessful Was never initiated in actuality). He told me that he was going to the bank to find out what the problem was. He asked for me to re-send our company's banking info to ensure he sent it to the right place. He told me that he would call after he found out any info. He didn't call about the wire transfer and does not provide future updates. It became that jay mostly only wanted to have communications by text message Sms) from this point onward. Jay said he had traveled to los angeles to tend to a "business emergency" and would call us when done. I received no call. On the next morning of the 18th, i said i didn't mean to hound him, but this had to be taken care of today as our company had already settled with the trucking carrier. I also said that i was willing to absorb the credit card costs of almost $83 if we can simply process his card on file. He said yes but requested that we wait until the afternoon to do it after he picked up a cashier's check. He apologized for the hassle and the wait and assured me that he wouldn't let me down. Yeah, right!! i wasn't buying his stories and neither were any of my colleagues / managers.
At this point, he was technically in arrears and had never filled out a credit application with our company despite him saying he had completed one before the shipment delivered on that friday, october 14th. Even if he had filled one out, our company is still not obligated to lend any credit. I should have demanded that the shipment was prepaid and will not give exceptions moving forward, but i wanted to do what i could to win the sale. Still, that doesn’t excuse mr. Link’s deliberate attempt to defraud my company.
Later on the 18th at about 4pm est, i sent jay a text message asking if we can process the card soon on that afternoon like he said. I received no response, and i knew i was in trouble at this point. I let it be until the next day. On the morning of october 19, i called him twice. He had started this new game of forwarding my phone calls to voicemail. I sent him a text message saying "jay...". Jay responded within 5 minutes stating that he was back in fresno, that his bank opened soon, that he would be making a deposit, that he would be sending new card information, and that he thanked me for my patience. I said it was fine and that we needed the new card information by that afternoon whether he wanted to e-mail it in or call it in to me. Again, he did not follow through. I tried calling him several hours later to receive no answer and to get forwarded to voicemail. I sent him another text message - this time i was more firm - saying that it was obvious he was ignoring us and that we had to contact his customer again if he continued to play games with us. Within 15 minutes, i received a text message that he had just gotten out of the emergency room with his “very sick wife” and that i should stop threatening him over a payment that was a “few days overdue” and that we would be paid asap and that i was behaving in a manner that was “uncool” and “unprofessional”. I had been very patient with jay up until this point, and if his wife truly did go to the hospital, that's too bad. Later, i would be hearing that it was jay who was in the hospital with liver cancer and had only 60-90 days to live.
On october 18, 2016, i had opened up communications with his customer, triple s farms in hydro, oklahoma. Blair, who manages the office, has been reasonably helpful and communicative. She was apologetic about the situation, and she even wrote to jay link of pallet brokers / cross pallet co. That she heard from us that there was a dispute regarding payment on the last truckload. According to blair, she was told by jay that we were taken care of. That’s a lie. I did what i could to be respectful toward triple s and to not to take up too much of their time. I have continued to remain in contact with them through this, and jay is not happy about this. In fact, jay claims it is illegal for me to “harass” and “threaten” his customer, claiming it was grounds to not pay our company. When jay gets exposed for this kind of activity, he pitches a fit and still does not own up to his actions, although i do receive lengthy “apologies” regularly that have never amounted to payments yet. He has told me that he is broke on more than one occasion.
On october 26, 2016, we were able to obtain a payment of $750 from jay link after much pressure of repetitive phone calls and e-mails. We have attempted to follow up as of oct. 31 and nov. 1, and after much of jay ignoring our follow-up and us reporting this to his customer And now the world), he told us that he would issue two payments to settle the debt in total which was $2750 for 1 truckload. He has fallen through on those promises and proven to have issued another lie Big surprise). Despite already using the excuse that his wife visited the hospital, he now alleges that he has liver cancer and that he only has 60-90 days to live. I received a photo of jay in a hospital gown when i was texting back and forth with his daughter, jannece I said it was still jay.) on thursday, november 10th.
On november 9th, 2016, we informed jay of our intentions to involve law enforcement of an attempted felony theft of services to which jay responded with a sneering response of because he only had a short time to live that it was funny to him. After starting the process of publicizing his activities, he responded with, “take me to court. Have me arrested. Come on over… do yer best”. Okay, that’s what we will try if we have to, jay john link, d.O.B. 4 / 8 /1954, address of 503 bullard avenue, fresno, california [93704]. Without joy, i visited the dekalb county sheriff’s office and filed a report on the situation and, if necessary, i will go further. I’m like most people. I try to avoid having to deal with police whenever possible. This situation may very well end up in litigation, and we are doing some sleuthing to find out more about the history of jay john link. I have begun to research our rights as collectors.
It is now november 17th, a full month after the shipment delivered. We were able to obtain another payment of $500 after intense arguing and applying pressure via facebook. When payment was authorized, jay's daughter said we can now "take" $500 from her father's account. I also informed jay of my intentions to file a Outscam. Now, the name calling and such had begun. Jay said the debt would be settled in full tomorrow That didn’t happen.) and pleaded that i leave him and his daughter alone while, at the same time, not realizing that this is what i have to do to see a successful resolution of my worst customer in over 4 years in the freight industry. Jay’s daughter, jannece link, then accused me of putting jay back in the hospital due to my constant “harassment”. That is a brazen and inaccurate claim. Jay needs to do the right thing, jannece. He has told me he is sorry about this situation ten times but never acts with integrity until i apply maximum pressure. On saturday, november 19th, i sent a follow-up message in which i thanked them for their recent payment and inquired as to when we can expect the next one. I’m trying to be patient, and judging from our previous communications, one of which from his daughter stating jay had $370 in his bank account at that time, that i have to be understanding that this may take a while to get settled and that jay cannot live up to his statements that the debt will be settled in full on the next day. Can’t pay for the services? Don’t contract with us.
This is how our typical jay day runs And how it will likely go for you):
We call and text him a few times in the morning. Sometimes, he answers. Most times, he doesn’t. I send a text message to him, and a short time later we will get a half-hearted, empty promise of a payment in any amount of the remaining $1500 balance for this shipment. He tells us it will be paid off the next day, but it never happens. I ask for a reasonable payment schedule that he can honor so i don’t have to hound him so much, but he never responds to that. He only says it will be settled tomorrow. See above anecdotes. With that aside, we thank jay for the 2 payments amounting to $1250.
We believe this is a necessary step toward our successful collections process and that other companies have the right to be informed. This listing will be updated with the progress and potential resolution of this debacle. I’m fairly certain that after notifying jay that this report is live, he will come to make counter-accusations and to try to defend himself. Jay will likely accuse me of behaving in an illegal manner.
I was surprised to see that there was not already a report filed on jay link. I was told by triple s farms that there is an outstanding debt they had with jay as well. I was told that triple s farms no longer wanted to do business with jay link and pallet brokers anymore. To this, jay claimed that we had ruined a $6000 sale for him and that we could have already been paid. Sorry, jay, but that’s not our problem. I believe that jay link knew exactly what he was doing when he attempted to defraud me and my company. It must have been premeditated. I cannot call for the operation of his mind, but maybe he thought we are a huge company and that his debt would slip through the cracks. Nope! this is now my debt, and i am a struggling 28-year-old guy with my own problems and my own obligations. It’s not easy to run a business in america today, jay, but i don’t try to cheat people, and i don’t lie to my customers. You said it yourself in your apologies to us that i do a good job and that i work hard. As i write this, you provided us no further updates, and i warned you that this situation was about to get worse, and you called me a psycho. You, jay, also said that i have no power to convince others of your shady dealings. Triple s farms already believed me. Now, i ask you, the reader, am i really just making all of this stuff up?
I hereby certify the foregoing as true and correct, not libelous nor slanderous, and i have evidence to support all of the allegations herein.
-tyler smith
Atlanta, georgia
P.S. Jay, be a rockstar and do the right thing like you keep saying you will. Currently, you are not a rockstar He was always in bands, one called death and taxes.). I work too hard as a young man to get left in a ditch, and i will stand up for myself in every way i can, and if i do have to travel to fresno, i come in peace, but i demand that this be resolved. I may end up losing my status as agent for my company over this. You're not going to get away with this, and i am independent of any loss of business you may experience as a result of my collections activities. I'm terribly sorry that business has not been going well, but you need to realize that you still made a contract with me and hid these truths away, and it's not fair that i lose my livelihood over this situation. We wish you the best in your health and in your business. Please settle this a.S.A.P. So that i may leave some positive feedback to counteract what has already been put out there.