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OwlsBooks


Country United States
State Washington
City Lakewood
Website http://owlsbooks.com/

OwlsBooks Reviews

  • Aug 7, 2017

I looked for a book on Amazon which will be used in a course \i am taking that starts on August 15. \in the course of the search \i looked at Owlsbooks, but it was being shipped too late and wasnn't the best deal. \i ordered teh new books through Amazon-three in fact. All of a sudden I got a shipping confirmation of another book from Owls. I HAD NOT PLACED THE ORDER. I immediately contacted them saying I had not placed the order. \in response I got an email asking me to explaint the problem so that they could fix it even though my meial clearly stated I had not placed the order. Quite soon after and inspite of the email to cancel the order I got an emial saying they had shipped the order. I then threatend them with a lawsuit and various actions. \i immediately got an email saying the order was canceled. This is very fishing and \i think phsing and \i will try to get Amzaon to do something about it, but customer service there has been frusttrating to say the least.

  • May 3, 2017

Sent books in awful condition, despite listing both as "Very Good." One was literally filthy, covered in dirt/mud. The other "Very Good" book had an actual hole in the cover, a seriously warped spine and severely yellowed pages.

Conditions like "Very Good" or "Fine," etc. actually have industry-standard definitions, which online reviews of this company indicate they systemically inflate to gain sales from unwitting buyers. I wish I'd read the reviews and bought form another seller.

Their response to my complaints came late and getting information on the return/replacement status was like pulling teeth.

Finally got replacement copies (one of which is again in pretty bad shape, but I'm tired of dealing with them) literally a month late.

  • Sep 16, 2015

Ordered a book through Barnes and Nobles website which sent me to OwlsBooks-TRM. This company stated it had numerous copies for a small price so I ordered a copy of the one I needed on 15 Aug 2015. I received an email from said company confirming that my book was shipped on 16 Aug 2015 without any tracking information.

I paid for express shipping also, and I've tried on several occasions to email this company as well as Barnes and Noble to no avail. As of today, 13 Sep 2015, I have yet to receive my book.

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