Do not trust this company!! I signed up with Steven from Optimal Bankcard after receiving a call from a telemarketer (who I later found out was an immate serving time for sexual assault, these are the experts contacting you)!who gurarenteed my company would save money by switching from first data to Optimal Bankcard. I send in my processing statement and was shown how 20% would be reduced. After showing me their placement on bestpaymentprocessors.com (another lie, as I found out by simply googling the site the only other top company was Evolution Bankcard... Who is really Commerce Payment Systems was the ONLY other "top" ranked processor, I recommend searching that name online) by calling the 3rd listed company LEADERS MERCHANT SERVICES on the site who themselves say the site is a scam.
Well i learned my lesson since i was charged $247.62 for never actually starting with them!!!!
when I called customer service I received EVO PAYMENTS, who told me I must speak to COMMERCE PAYMENT SYSTEMS to request refund????
finally speaking to whatever company they were I was told the fees were on my agreement, which had shown my initials were signed electrically without me seeing these pages by clicking on the first page of the application Steven emailed me.
I hope one they all end up in the center my initial call came from....PRISON
Optimal Bankcardpromised to save me money on my electronic sales,instead charged me 7%!! The savings cost me 5% more than my original processing company. How is this company still allowed to practice business?
I received numerous emails from Optimal Bankcard about my business credit card machine, and how they GUARANTEE TO SAVE ME 50% OFF MY FEES, but after signing up with them I paid no less than 50% MORE!! When I called to find out what happened the person who manipulated me by feeding me lies was never available, after leaving 4 messages (none being returned) I called the 800 number on the box, which is another company COMMERCE PAYMENT SYSTEMS, who rudely told me to read the agreement and emailed me a form to fill out before being allowed to cancel from these crooks....2 months after filling out and returning the form my account is still open, deducting $174 whenever they feel like it out of my bank account and getting the run around for no less than 40 minutes each time I call before being hung up on!!!
SAVE YOURSELF THE MONEY AND STRESS BY NOT BEING SCAMMED BY THEM!!!
This company kept money owed to me from a credit card which I processed through thier company. When I charged a customers credit card for merchandise they purchased I was given an approval code and the customer left my store. After one week went by I never received the money direct deposit in my bank. They claim no such charge happened so I provided receipts and then they tried to charge the card again but then the card was denied. So Coby(employee) told me I would not receive the money from them. I have cancelled my account with them after 20 phone calls and alot of wasted time.
Optimal Bankcard Reviews
Do not trust this company!! I signed up with Steven from Optimal Bankcard after receiving a call from a telemarketer (who I later found out was an immate serving time for sexual assault, these are the experts contacting you)!who gurarenteed my company would save money by switching from first data to Optimal Bankcard. I send in my processing statement and was shown how 20% would be reduced. After showing me their placement on bestpaymentprocessors.com (another lie, as I found out by simply googling the site the only other top company was Evolution Bankcard... Who is really Commerce Payment Systems was the ONLY other "top" ranked processor, I recommend searching that name online) by calling the 3rd listed company LEADERS MERCHANT SERVICES on the site who themselves say the site is a scam.
Well i learned my lesson since i was charged $247.62 for never actually starting with them!!!!
when I called customer service I received EVO PAYMENTS, who told me I must speak to COMMERCE PAYMENT SYSTEMS to request refund????
finally speaking to whatever company they were I was told the fees were on my agreement, which had shown my initials were signed electrically without me seeing these pages by clicking on the first page of the application Steven emailed me.
I hope one they all end up in the center my initial call came from....PRISON
Optimal Bankcardpromised to save me money on my electronic sales,instead charged me 7%!! The savings cost me 5% more than my original processing company. How is this company still allowed to practice business?
I received numerous emails from Optimal Bankcard about my business credit card machine, and how they GUARANTEE TO SAVE ME 50% OFF MY FEES, but after signing up with them I paid no less than 50% MORE!! When I called to find out what happened the person who manipulated me by feeding me lies was never available, after leaving 4 messages (none being returned) I called the 800 number on the box, which is another company COMMERCE PAYMENT SYSTEMS, who rudely told me to read the agreement and emailed me a form to fill out before being allowed to cancel from these crooks....2 months after filling out and returning the form my account is still open, deducting $174 whenever they feel like it out of my bank account and getting the run around for no less than 40 minutes each time I call before being hung up on!!!
SAVE YOURSELF THE MONEY AND STRESS BY NOT BEING SCAMMED BY THEM!!!
This company kept money owed to me from a credit card which I processed through thier company. When I charged a customers credit card for merchandise they purchased I was given an approval code and the customer left my store. After one week went by I never received the money direct deposit in my bank. They claim no such charge happened so I provided receipts and then they tried to charge the card again but then the card was denied. So Coby(employee) told me I would not receive the money from them. I have cancelled my account with them after 20 phone calls and alot of wasted time.