Exact thing happened to me. I ordered my jewelry from www.officialpandora.co.uk, and I was surprised they came from Shanghai, China. I ordered 2 charms and one is not correct. I have tried MANY times and many ways to contact ANYONE to help me correct my problem. There is NO ONE at the other end of their "Customer Service" e-mail address. My server says they are receiving, but they have me "blocked-out". The only difference is, my return policy is only 14 days. This site needs to be shut down if this is what they are doing to everyone.
OfficialPandora.co.uk Reviews
I received a Pandora bracelet and 5 charms from a company called Izwy in Shanghai, China. I ordered the jewelry from a site I thought was in the UK
www.officialpandora.co.uk
When I received the jewelry, it is very cheaply made and not authentic. 3 of the charms were not what I ordered.
I sent emails and submitted a request on their site but still have not heard from them. I told them I want to return the items and receive a refund.
Their site stated a 30-day no hassle return policy.
Same Here
Exact thing happened to me. I ordered my jewelry from www.officialpandora.co.uk, and I was surprised they came from Shanghai, China. I ordered 2 charms and one is not correct. I have tried MANY times and many ways to contact ANYONE to help me correct my problem. There is NO ONE at the other end of their "Customer Service" e-mail address. My server says they are receiving, but they have me "blocked-out". The only difference is, my return policy is only 14 days. This site needs to be shut down if this is what they are doing to everyone.