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Office of Recovery Services


Country United States
State Utah
City Salt Lake City
Address 515 E 100 S #8
Phone 801-536-8500
Website http://www.ors.utah.gov/

Office of Recovery Services Reviews

  • Jul 15, 2021

Scammers work at The Office of Recovery Service located at 515 E. 100 S. Salt Lake City Utah 84101. This debt collection service continues to garnish wages even after the balance is paid off. They intercepted my federal tax return of $3000.00 and continue to harass me at my job and steal money. They are causing me undue financial hardship.

I read Google reviews on the agency and most people say the same thing. Jennifer said that they don't garnish wages of those who belong to the LDS Morman Church. This agency doesn't have a watchdog.

  • Feb 14, 2020

While i was in another state, my child's father was accused by the district attorney's office of being a pedophile. My child was placed in a foster home in utah, while an investigation took place. The district attorney's office mailed me court documents as did the social service's office. I had absolutely nothing to do with what he was charged with, yet i am being garnished at every job i obtain.

This garnishment has cost me jobs too. I also want to point out that i talked with them in person and asked them why my child's father wasn't being garnish, and they said it was because he was a member of the lds church. I feel this is very unfair. I also want to point out that the federal government gives the county funding when children are placed in foster care. So why is it that they garnish my wages for extra money?

Isn't this fraud? I have written a documentary about this case and it is online at amazon.com under dangerous lies, netflix docuemntary. I am producing a documentary about the harassment and abuse i have suffered at the hands of this organization, when i did nothing wrong. I love my child with all my heart.

  • Apr 9, 2018

“Deadbeat Dad” is a term that’s thrown around quite a bit when people speak of companies like ORS. Sometimes, that term is applicable. But, being a deadbeat parent definitely isn’t limited to the dad. What about the moms who are scamming the system? Who barely work, by choice? Who live a “poor” life on paper, but enjoy more luxuries than their counterparts who consistently work full time?

Consider a mother of 4 school aged children, who worked full time for 11 of the 13 years she was married. She has a college degree and almost 20 years of experience in her field. Since her divorce, she maintains a steady 15 hours of work per week at a rate of $20+ dollars per hour. On paper, she’s living far below the poverty line. She’s poor, right? Being “poor” has provided her with the following benefits, just to name a few….free school breakfast and lunch for her children, waivers for school fees, free windows and a new furnace for her house, and Medicaid coverage (despite the fact that the father carries the kids on his commercial insurance plan).

After a year and a half of legal proceedings, the father was granted 60/40 custody. His child support was reduced by a whopping $174 per month. There was wording in the paperwork stating that “The parties will defer child support calculation to ORS. The parties will cooperate with ORS and submit all necessary documentation to assist ORS in calculation of child support, in accordance with ORS’ policies and procedures.” This wording was included due to the mothers’ refusal to mediate.

Fast forward a bit, and “deadbeat dad” who now has joint custody, and has NEVER missed a payment decides to retain an attorney in hopes of reducing child support, and searching for a fair solution. Proof of mom’s education, work history, earning potential, and misuse of the states’ resources are reported to the Attorney General’s representative for ORS issues.

The AG's office quickly rejects the suggestion that child support has been incorrectly calculated. Their response is that although they were able to conduct a more detailed investigation, and have the paperwork proving the other parties’ ability to work full time, they chose not to pursue it further. The day of court comes, and the commissioner appears to seriously consider both sides of this issue. He then states that he has no intention of “discrediting Ms. ___” (AG representative) in his courtroom, and what she has written and decided will continue to be the directive for this case. Policies and procedures were brought up multiple times, although specifics were never revealed. Imputing this “mom” at a full time wage would mean doing a bit of work, and acknowledging that the numbers were initially figured incorrectly.

The ORS website clearly states that child support is based on each party working the equivalent of one full time job. Fair numbers was the request. Nothing more. Basically, this dad was figuratively slapped in the face for daring to question ORS and the Attorney General. He was even forced to pay the attorney fees for both parties. So, the cycle continues. Mom continues to maintain less than part time employment. She collects every benefit the state has to offer the “poor” population. It’s tough being a single mom, right? Good thing she’s got a cleaning lady, gets her nails done every 2 weeks, hair at least once a month, new clothes and accessories right and left, and goes on more weekend getaways than the average working population could fathom.

Where are the kids during all of these legal shenanigans? They’re being dressed in clothes that don’t fit. Their personal hygiene isn’t being acknowledged during “mom time”. They’re getting haircuts at home, because professional haircuts are too expensive. They’re left to their own devices so mom can go dancing, and hang out with the flavor of the month. They’re also being taught that working for the things you need/want isn’t necessary.

What would it take to change this? What if ORS held this mom accountable for working a full time job? What if the child support they calculated took into account the facts. A few things would happen….the kids would no longer “need” state assistance. They would no longer “need” free breakfast and lunch at school. A family who is legitimately working and doing their best would be the recipient of the new windows and furnace to help lower their utilities. Poor, single mom would finally be held accountable, and equally responsible for supporting her children.

  • Dec 14, 2017

ORS took $9,500 off of my case without my permission told me they would review and return it now they are trying to close the case without the child support arrears being paid in full and I am unable to reach anybody to give me an explanation

  • Jun 23, 2017

My ex husband and I have gone through ORS for about 11 years now. In the last year they have "lost" payments when the checks from my exes employer have been cleared from the bank and I do not receive even half of what is supposed to be paid. I go about 3 months with MAYBE two payments at no fault to my ex or his employer. They tell all parties that no one has contacted them and we all have proof that will did speak with someone from ORS. They call you liars and downright just rude individuals. They have stolen so much money and we are out of all of it.

  • Feb 13, 2017

Please first let me give as little of the background truth that led me to become so enraged finally not only with Recovery Services but, my lyeing ex-husband whom vowed to strip me of everything incliding my soul.

about 10 years ago i had decided that it would be a more stable home at my ex-husbands until i got resituated into a home that could accomidate all of us. I had brought my mom home from the nursing home due to inadequate care, it was in the middle of the school year and they didnt want to transfer but, rather finish the year then start new.

Of course he agreed quickly. He and i have only one child but, he was happy to take my youngest daughter too. I put all my attention into the move and bringing my mom home it took some time but, when i was ready for them he all of a sudden stoped answering all my calls and he never answered his door. i even contacted the police and when they arrived they said mam this matter will have to be handled in court?

I was dumb founded. What could that possibly mean? Two days later i got served papers to go to court and said i had missed the last court date so basically i abandoned my children now he was calling all the shots.

I never asked him for one penny to support his child ever. Now im looking at paying over 500.00 every two weeks so he and his wife could support both children.

Theres so much more about this horrible situation but i need to get to the point. i received a check my very first check after working over fourty hours but, the check actually was written out for 0.00 dollars. It all went to him.

I could never recover from all that i had to pay, i didnt even have a home i couldnt afford anything but child support.

my mom had to return to the home, and ive never lived any where but with friends since.

Its over 10 years later and my daughters and i have a great relationship now, and that is when i found out that ive been paying child support to him for years and she didnt even live with him. and now he is living with her and her boyfriend and has since she left his home at 15 My oldest daughter was 16 when she left Yet i have to send him money to support her every month still along with paying back support when he owes me.

He was diagnosed with Schizophrenia long ago and feels entitled to every ones help and has made good on his promise to me long ago.

I have told 100's of case workers, Supervisors at Recovery Sevices and, they simply dont care.

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