Saw an ad on computer about eye cream and serum. Was in the process of ordering when I received a phone call from the company. The person took my order and information.
Thought I would try product but was never told by person on the phone that I would need to call if I didn't want it.
When received my credit card I saw charges for the creams and called the company to get the charges dropped.
They told me it was too late and they would not give me credit when I was never told ordering that I had to do that.
I feel mislead in this process and should not have to be doing this to solve this problem The company was very misleading over the phone.
New brilliance - DON'T BUY IT! They hook you for the "trial offer" for $9.99 then if you don't cancel within 14 days you're charged $85.97 and $89.97 within a couple of weeks without ordering their products or requesting any products to be sent. They say it's in the fine print, but I NEVER SAW IT! So sorry I ever took the bait. It's been a nightmare trying to get my money refunded. I will now have to cancel my credit card just so they will stop charging my account. WHAT A RIP OFF! DON'T BUY! DON'T BUY!
Anyone submitting New Brilliance a request for Trial Face Cream or Eye Serum can expect charges for the trial size items and then charges for $85.97 and $89.97 within a couple of weeks without ordering their products or requesting any products to be sent. To try and call them on their 888 phone numbers is a joke and you cannot reach them and no physical address can be found for these people either. See their www address provided so you can avoid them
New Brilliance Face Cream Reviews
Saw an ad on computer about eye cream and serum. Was in the process of ordering when I received a phone call from the company. The person took my order and information.
Thought I would try product but was never told by person on the phone that I would need to call if I didn't want it.
When received my credit card I saw charges for the creams and called the company to get the charges dropped.
They told me it was too late and they would not give me credit when I was never told ordering that I had to do that.
I feel mislead in this process and should not have to be doing this to solve this problem The company was very misleading over the phone.
Treated unfair in ths situation.
My wife recieved skin cream without paperwork so there was no statement with product of a trial period.
Don't Buy New Brilliance It's A Rip Off!
New brilliance - DON'T BUY IT! They hook you for the "trial offer" for $9.99 then if you don't cancel within 14 days you're charged $85.97 and $89.97 within a couple of weeks without ordering their products or requesting any products to be sent. They say it's in the fine print, but I NEVER SAW IT! So sorry I ever took the bait. It's been a nightmare trying to get my money refunded. I will now have to cancel my credit card just so they will stop charging my account. WHAT A RIP OFF! DON'T BUY! DON'T BUY!
Anyone submitting New Brilliance a request for Trial Face Cream or Eye Serum can expect charges for the trial size items and then charges for $85.97 and $89.97 within a couple of weeks without ordering their products or requesting any products to be sent. To try and call them on their 888 phone numbers is a joke and you cannot reach them and no physical address can be found for these people either. See their www address provided so you can avoid them
Bad News Company
Please don't buy from New Brilliance. Anyone submitting a request for trial offer can expect charges of $85.97 and $89.97. Rip Off!