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Nelson Nissan in Broken Arrow


Country United States
State Oklahoma
City Broken Arrow
Address 800 W Queens St
Phone 918-258-9901
Website http://www.nelsonnissan.com/

Nelson Nissan in Broken Arrow Reviews

  • May 20, 2017

I would not recommend buying from Nelson auto Group!!! I Bought and paid cash for a brand new 2016 Nissan Titan Xd platinum at Nelson Nissan in Broken Arrow! I have had nothing but issues out of this truck! Every time I have took it to Nelson Nissan I have been treated poorly, multiple times they have forgot to contact me when my truck was ready! I've tried contacting management to never get a response! Apparently They don't live by there core values they have posted on there walls. Leaving without my truck multiple times!

I have brought it in for electrical issues that have not been fixed. Such as the whole dash, and radio shutting completely off while driving! And that has not been fixed. I had the engine and tranny go out with only 20k on it . I was stranded on side of the highway for 5 hours finally got it towed but they would not tow my trailer and told me I was responsible for that! Nelson Nissan replaced the engine and tranny. After picking it up 20 miles down the road the truck breaks down in the middle of the freeway, I managed to limp it off the freeway. I begin inspecting under the hood to find it had a Turbo Hose that was not even connected and a sufficient amount of DEF leaking under it. They towed it back.

I went in the next day The Executive Manager David said it was not a big deal and I begin to explain how I have been treated and after getting into an argument I was told "YOU CAN NOT EXPECT FOR IT TO BE FIXED CORRECTLY THE FIRST TIME CAN YOU?" and then I asked him what happens when it breaks down again with my family in middle of the freeway AND causes a wreck! he begin smarting off I could take my buisness else where! So I will be using J** G***** Nissan! Who we have bought from I do not feel safe putting my family and pregnant wife in a vehicle that is poorly repaired and not reliable. And then I receive a call offering me a hundred dollars to take down my review! So you all wouldn't see this that right there is sad I am without a vehicle $50,000 waisted and they want to bribe me!!!!

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