When I emailed them to cancell in September they did not.When I called to cancell they put me on hold for 29 minutes.When I called again they said only certain people could do that for me and they were gone for the day.... I have already been billed two more times than I wanted and I've received no service to speak of yes it's a scam...a kind and gentle one but scam to be sure
They have a routine of putting you on hold indefinitely and having a customer service person ask you questions etc etc when you try to cancel your account. Have sent numerous email requests to cancel my account which are not answered. CSR tells me that she has to transfer me to biling where I wait on hold 25 minutes, 12 minutes, 6 minutes etc etc.. never reaching anyone... they call back the next day and claim somehow it was my fault the call was disconnected. There are 55+ customer complaints all saying this same thing regarding the impossibility/ run-around when customers attempt to cancel their service, along with customers being billed on their credit cards past time of their request to cancel. This company is a scam. Avoid.
National Credit Care Reviews
When I emailed them to cancell in September they did not.When I called to cancell they put me on hold for 29 minutes.When I called again they said only certain people could do that for me and they were gone for the day.... I have already been billed two more times than I wanted and I've received no service to speak of yes it's a scam...a kind and gentle one but scam to be sure
They have a routine of putting you on hold indefinitely and having a customer service person ask you questions etc etc when you try to cancel your account. Have sent numerous email requests to cancel my account which are not answered. CSR tells me that she has to transfer me to biling where I wait on hold 25 minutes, 12 minutes, 6 minutes etc etc.. never reaching anyone... they call back the next day and claim somehow it was my fault the call was disconnected. There are 55+ customer complaints all saying this same thing regarding the impossibility/ run-around when customers attempt to cancel their service, along with customers being billed on their credit cards past time of their request to cancel. This company is a scam. Avoid.