They don't give you a date that they will arrive until the day before which is bs.
They arrived 10 hours later than they promised (8pm instead of 10am)
They came up with cubic feet that is more than what the truck itself would take when full (26' truck), hence charged me $4,690 more than what they should charge.
They told me the delivery would be within 10 days at max, but it took 1 full month.
Several items damaged, furniture edges, mattresses, bicycle.
Some items are lost including furniture pieces which makes the whole furniture useless.
When complaining, company sends you to an arbitration company (which is also owned by them)
The company represented itself as BBB accredited but they are not. Looking at BBB website, you will see BBB also noted that and disputed this with them.
When visiting their address in Brooklyn to see if I could resolve matters in person (since phone is useless, I only found a clothing company. So, this is big time scam.
This is the worst company since humanity ever started.
DO NOT USE THIS COMPANY UNLESS YOU ARE MOVING TRASH.
Moving Giant Reviews
They don't give you a date that they will arrive until the day before which is bs.
They arrived 10 hours later than they promised (8pm instead of 10am)
They came up with cubic feet that is more than what the truck itself would take when full (26' truck), hence charged me $4,690 more than what they should charge.
They told me the delivery would be within 10 days at max, but it took 1 full month.
Several items damaged, furniture edges, mattresses, bicycle.
Some items are lost including furniture pieces which makes the whole furniture useless.
When complaining, company sends you to an arbitration company (which is also owned by them)
The company represented itself as BBB accredited but they are not. Looking at BBB website, you will see BBB also noted that and disputed this with them.
When visiting their address in Brooklyn to see if I could resolve matters in person (since phone is useless, I only found a clothing company. So, this is big time scam.
This is the worst company since humanity ever started.
DO NOT USE THIS COMPANY UNLESS YOU ARE MOVING TRASH.