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Country United States
State California
City Los Angeles
Phone (866)788-4469

MonogramHub Reviews

  • Aug 13, 2016

I bought groupon just like other reviewers, paid extra and received wrong items i paid for now i can't reach company and i was sent the wrong items. Do not buy from them, i will never order from them again. Groupon should take them off website

  • Jul 19, 2016

I got a groupon for this necklace that was a locket of sorts. You chose a floating motif for the center. I went to and followed the link for the groupon I already paid for and decided to upgrade for more motifs and paid monogramhub directly more money. I picked out 4 motifs and an upgraded locket. I paid and about a month went by, no necklace. Then I got an email saying my order was on hold due to a mistake on their website and if I wanted that locket I would have to pay even more money. I emailed back saying no thank you and just send me the non upgraded locket. I got no response. I tried to call the phone number on the website but it turned out to be a recording that had a full message box so I couldn't even leave a message. I tried responding to the email I got about 20 more times. This went on for about 3 weeks. I finally got a response. When I finally got my necklace it came with one motif, not the four I paid for, and to add insult to injury it wasn't even one that I had picked. It was a baseball. I have a little girl who doesn't really enjoy baseball. This was meant to be a Christmas gift. As its February obviously it's not even close to the point anymore. After contacting them again I was told to repick the motifs and they would be sent to me. I still haven't gotten them and no one responds to my emails anymore.

  • May 28, 2016

This company is a complete ripoff!!

I used a Groupon that said for $5 a person would receive $99 off of an order.

When I ordered, I added additional things like extra pages and some extra personalization, which turned out to be $24 more. This included shipping, which was $8.99.

Ordered April 2. They lost the order and had to remake and resend. Received it a couple days ago. What I ordered was a 5x8 Notebook with 200 pages, what I received was a 3x5 little notebook with 30 pages.

For $30, I could have bought a leather bound journal at Barnes&Noble with 200 to 300 pages. Granted it would not have been personalized, but what I received from MonogramHub was NOT worth $30. No way. No how.

Either they didn't honor the Groupon or they do a bait and switch, because their pictures DO NOT resemble what the custormer receives as the finished product.

DO NOT use them or buy from them. MonogramHub is a rip off.

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