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Miraco


Country Egypt
City Abou-Rawash Industrial Area, Giza
Address KM 28, Cairo-Alex. Desert Road
Phone 20 / (0)2 / 353 66 888
Website https://miraco.com.eg/

Miraco Reviews

  • Nov 28, 2020

I went to buy 4 hp AC from Carrier company for my 32sq room... Last level... And in the store the buyer was very weird told me that if the AC is not suitable for the space, the company will cancel the guarantee (which is illegal) .... Anyway i called the call center to check... What surprised me that they confirmed the same!!!!!!..... So, we asked the company for someone to come home to find out the suitable AC for the room .... the service wasn't available !!!! and they will try to make an exception for me.... So they sent a mail to the responsible department but no one came!!!!

As we were very worried after what they said and with no further experience, no help from company side, we bought the 5 hp to be in the safe side but from day one we have discovered the problem, The AC is so much bigger according to room size ....so i sent to the official carrier messenger to check what was the suitable AC for my room according to the room size & level and if i was got manipulated.... guess what!!! they told me it's 4hp!!!.... I called them to complaint ..... They send me someone to check the place ( suddenly the service became available!!! ) after checking the place ( measuring the room) .... He told me that i should got the 4 hp... But it will not make a big difference and i will still feel the same.. So i told him that as long as i going to suffer also with the 4hp..... Get me the 3hp.... As long as we are just 2 persons at home....and most of the neighbors in the same building have 3hp in the same room size and it is working great and especially that a lot of websites recommend the 3hp for the same room size. ( All these information i have discovered it later after they lost the credibility)

After this visit.... They called me and told me the opposite of what the supervisor said, that the 5hp suitable for the room!!!! .... They lied and started to rip off and told me as soon as the AC is cooling the place.... That's fine with us!!!! No credibility..... getting a different information from many persons..... No honesty..... Taking advantage of people that have no experience of what they should buy and instead of helping them to find the suitable product.... They cheated ..... Without caring how it will effect on the people's health..... Service of viewing the room and hp determination according to certain factors.... Not available!!!

Last summer We were living in a freezer..... We were not' able to open it more than 1 hour.... Sometime less ... It's super cool..... Trying even to move the flaps and the deflectors to a side to be able to stay on the other side.... Didn't work..... Due to the high hp and its size..... When i had kids in home.... I got very worried about where they were playing or standing coz they could easily got a health problems.... And for sure unnecessary very High electricity bill

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