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Midasprice


Country United States
State Alabama
Website https://midasprice.com/

Midasprice Reviews

  • Jan 8, 2018

I purchased a $71 toy from midasprice.com. Their email confirmation states tracking will be provided within 72 hours. When I did not receive tracking, I emailed them. They responded stating the merchandise was being shipped directly from the mfgr. and no tracking will be provided.

When the item did not arrive by the promised date, I called the phone number on their web site (which has since been removed from their site). My calls were automatically routed to a generic voice mail. They do not even identify themselves by their company name. The recording simply says "The Google subscriber you have called is not available. Please leave a message after the tone." I've left multiple messages, but no one has yet responded.

I have also emailed them multiple times, and each time I receive the exact same generic reply:

"Dear customer

Thank you for shopping with our store. Your item has shipped directly from the manufacture. However, they don't provide the tracking number at this moment. We will update the tracking number (if available) within 72 hours. We apologize for any inconvenience this may have caused, and hope you can forgive us. Sincerely, Midas Price Customer Service Team" In each email, I specifically requested that someone CALL ME. Yet, each time the reply is the exact same generic reply. I am currently in the process of disputing this charge with my credit card carrier and having the charge reversed. Beware of this site.

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