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Mercedes Benz of Anaheim

Country United States
State California
City Anaheim
Address 5395 E La Palma Ave
Phone 714-777-1900

Mercedes Benz of Anaheim Reviews

  • Jan 4, 2017

Worst service department, highly duplicitous and unethical from my experiences, they lie straight to your face. 2nd and last time i will use this company. We dropped off a work van, mercedes sprtiner because it was stuck in limp mode. About the same time frame received a letter from mbz usa stating this is an issue that they are extending the warranty on. Our work vehicle was in their shop over a week, we continued to call to see when it would be ready. The diagnostic fee i agreed to was $179.95. They determined the problem causing our sprinter to go into limp mode was a fuse in the wrong slot. $570.00 ($390 over the disgnostic fee i approved) later and not a single part changed i pickup the van. The following day i now have a diesel exhaust fluid level warning, the day after the vehicle states there are "8 starts remaning". The vehicle is not drivable. In addition they wanted $500 more to change the fuel filter ($69 oem online and a 15 minute job)

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