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Country United States
State California
City Moorpark
Address PO Box 310
Website Reviews

  • Aug 31, 2017

I ordered "in stock" Vitalert vitamins. After taking my payment their confirmation stated that it could take several weeks for the product to ship. I emailed that this was not acceptable and if not shipping immediately I wanted to cancel the order and request a refund. I received a response only after several email requests. I finally involved my bank and the Better Business Bureau. They finally responded and advised that I would receive confirmation of my refund withing 24-48 hours. After two weeks and over 6 emails, I received an email with a confirmation number for my refund. This email stated that it would take a few days to be received by my bank. Time will tell. That was 24 hours ago so they have a couple of days left.

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