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Luxury Fashion


Country United States
State New Mexico
City Silver City
Address 2340 Hwy 180 E, Ste. #255
Phone 844-825-4944
Website https://luxuryfashion-now.com/

Luxury Fashion Reviews

Most Useful Comment
  • Dec 7, 2017

I received a samll survey from what looked to be like Amazon and it said I received a "reward" for doing this survey. It had several items to choose from and I could pick one and only pay shipping. I chose a purse and used my debit card to pay the shipping. About a month later I received the purse and forgot all about it. The next thing I know is I have a $99.98 charge from November (that I had missed) and one in December for the same amount. Never received any other product other than that cheap little purse that was supposedly a reward. I reached out to my bank and they gave me the number for this business. I called them and they offered to cancel my "account" but I couldn't get a refund because it was after the 14 day trial period. First off I never signed up for any account w/this company or signed up for any recurring monthly charge. Second I got the purse well after 14 days. We went back and forth on the phone and she ended up hanging up on me. Now I am going through my bank to dispute these charges. The company did email me a confirmation of my canceled account... didn't have one to cancel to begin with. They offered me a percentage of my refund back but I have refused since I didn't purchase anything or agree to anything I want the full amount back. Hope reporting this on this website and better business bureau will help keep these people from scamming others

Mark as Useful [2 votes]
  • Feb 2, 2018

Same Luxury Fashion Scam hit me too!

Verbatim to your story; was what my story is!(

  • Nov 25, 2017

Doing some research after I received a Men's watch (when I had asked for a Lady's watch) from the company. I saw that there were numerous complaints that they were sending out a monthly "gift" and charging the credit card used for the postage element. All this without stating anything about this when they contacted me first.

I phoned the company and spoke to a Service person and asked her to take my details off their database and that I did not want them sending anything to me.

I said I wanted to send the watch back and she said there was no need to send it back. Then we spent a good 10 minutes of her telling me thay what they would send ne were top quality goods at low prices. I had to insist a number of times that I did not want anything sent and eventually had to point out to them that what they were doing bordered on illegal and eventually she gave me a cancellation number.

Mark as Useful [1 vote]
  • Nov 15, 2017

Amazon promoted a survey that offered a product for completing at the cost of only shipping. Once I selected and received the product, the company charged 99.99 without my permission. When I called to inquire, they indicated there was a 14 day trial period in which I could have returned the product. None of this was indicated in the transaction or the email confirmation I received. I also was not pre notified that they intended to deduct funds from my account as most companies will give you the courtesy of confirming.

When I phoned about this, it appears this is a company that handles multiple other vendors. The customer service representative was very rude, and not willing to do anything but exchange my product for another, barely less expensive item. I was not allowed to make a return, but they indicated they would cancel my very costly "membership", to what I don't know.

This is a scam and a definite money making rip off. I question why Amazon would allow a company like this to operate under their brand and make it appear a safe transaction for loyal Amazon customers. This makes me think twice about my relationship with Amazon also, which I've always felt a trusted company.

Mark as Useful [1 vote]
  • Nov 14, 2017

They scammed me out of $89.99 for a one time purchase of $7.99. When I saw the 89.99 charge on my credit card, I called them. They claimed that I signed up for a monthy fee so that I could save money on future purchases. I never siged up for this monthly fee.

Mark as Useful [1 vote]
  • Feb 6, 2018

luxury fashion now (fitnessfredomlife)

I took a survey from amazon and afterwards it said that i could choose a gift for filling out the survey, I choose a watch for $6.95

today i saw a pending transaction for the amount of $99.95, i call the company and they said that the watch was a trial basis , and because i didnot returned the watch with the period time i was charge the $99.95, i told them that first of all there was no information on trial basis, second there was not a return label on the enclosed product, and last i would never pay a $99.95 for a watch that is not worth more than $20.00, they told me that they do not accept returns,

i called my bank because is still a pending account and close my credit card. so no further charges will be posted on it.

BBB should do something to stop this people from scamming more , and Amazon Should do something as they are using their name for this scam.

  • Feb 2, 2018

I took an Amazon survey and was gifted a handbag and a men's watch, there was no mention of a 14 day trial to cancel. There was no mention that it is a subscription if no cancellation within 14 days happen. This happened in November 11, 2017, thereafter, in December 2017, I received a gray watch for men in the mail, a very cheap looking watch worth $5.00 , in an envelope , no invoice, no return address, and a few days later, a black small handbag arrived, same style, no name, no return address, no invoice. December was a very busy month, with lots of family members from out of the country, so I set it aside , but I started looking for addresses or phone #. Last month, January, i received again a watch and a pink handbag , same, no name, no return address, no invoice. I tried calling the phone # that showed up in the envelope and was on hold for more than an hr., no answer , except telling me to hold on and wait for the next person, none, Today, I found the first email confirming the order confirmation from the survey, since this was an amazon survey , and that's how i got them on the phone. They won't accept a return, won't refund , and since I pressed the operator, told me that every item is worth and charged to my account for $99.00 each. I told her that those stuffs were not even worth $20.00 , but she said just pay them because there is no assurance that i will get refunded, but will cancel the subscription.

  • Jan 22, 2018

I took an online survey on December 13th and as a reward I was offered a list of products for which I was to pay only shipping costs. None of these products looked like they would be worth too much more than that so I chose a watch which when it arrived was just a pedestrian watch with a fake leather band. This morning I get a receipt saying they charged 89.99 to my account. When I called them I was told that a necklace had been delivered to me in December which I didn’t remember so I asked for a discription I was told it was silver and green which I never saw. I looked over the emails and one said watch and one said necklace and I was told that small print said it was a fourteen day trial. Not true, not true. I closed the account but they only gave me 30.00 dollars back basically for not protesting because when I said I was going to dispute it they said: "nothing back then”

  • Jan 22, 2018

Presented themselves as Amazon with a free gift to me for my purchases over the years, the gift was a surprise but I had to pay to ship $6.95 Like a dummy I grabbed, of course, assuming a good deal since from Amazon. A couple of days later got to thinking why would Amazon charge me because I am a prime member, started digging into the email receipt and found this other company. This bothered me a lot so went to their terms and obligations and read. Within their article, it stated receive gift enjoy and do nothing and every 30 days they would bill my credit card $99.00. I emailed the company and they give me credit back, these seem to be boiler room style tactics or just simply a bunch of thugs.

  • Jan 15, 2018

I payed $6.99 for shipping and the I noticed a separate charge for $99.99 that states recurring

  • Jan 10, 2018

I filled out a survey that appeared to come from Amazon and it seemed legitimate as I order from there on a regular basis. The gift was a small purse and it said I would only need to pay for shipping. One month later I received another similar purse. This continue to happen 2 more times. There were never any invoices. In the last package was a small card with a customer service phone number and I called it. I was put on hold for 35 minutes with no answer. I waited one more day and called again and the first person that I spoke with told me that I was being charged $99.98 for each purse after paying $3.99 for shipping of the first one. I said I never authorized this and she kept saying that I did OK it in their terms of use. I was very irate and she promised to cancel everything and send me an email.She also gave me a website where I could see that I had authorized this. The website did not work. I received the email of cancellation and called a number that was on there and was given another website that also didn’t work. I asked to speak to a supervisor and was put through to another person that gave me yet a third website that also did not work. I tried to pull up the websites while on the phone with the last two people and ended up being hung up on. All in all I was charged for 3 purses that I was told I got for $99.98 with a worth of $200. I said I would like to return the last one that I just received as I knew it was too late to return the other two and she said that that was not possible. I asked what I should do because I do not want this purse and she said I could take it to any retail store and they couldn’t verify that it was worth $200. These purses are small with no brand-name and might be at the most worth $5 to $10. The first one that I received literally fell apart.

  • Dec 15, 2017

this is a hoax

this company is stealing money from people ALL OVER the united states ,they need to be stopped and refund the monies!!!!!!

  • Nov 22, 2017

The advertisement was titled as amazon because I am a member I figured it was a way of them showing appreciation for being a loyal member. It then started me through a survey. Once finished I finally got to select my so called free merchandise and entered my information and they asking pay for shipping $6.99 for my watch and I recived my after a week I check my bank I see Fashion Product Support charge $99.98 from my bank acc ! Then I call lady pick up the phone I asking her why they charge me $99.98 for what ? Then she said that for member this and that and I told her I want my money back then she said she can’t do anything! I really mad I told her if they don’t refund my money I will send them to court. Then she told me calm down she can do for me is refund for me 50% back I told her no I want my full money back then the hang up on me .

  • Nov 11, 2017

Luxury Fashions luxuryfashion-now.com custom service ph # 866-212-2377 as a call back and the guy was sending me a another purse to replace the one I did not receive.

This started when I found the charge of $99.98 on my bank statement with the phone # of 844-212-2377 which I called to cancel the order as I had believed I had not made it and was told that I first paid shipping fee and there was no return nor refund. I told her I had not received anything, should I do, then I would send it back she said that was not an option, BUT she could give me a discount on all future purchases and sent me an email with infomation on it about the discount description ... [email protected]

When I remembered that I had paid shipping on the purse I supposely won. I believe the Spinning Wheel Game is a set up to get people's Credit/debit card info and then nothng is sent yet they charge you without you permission. If you "won" anything you have to pay shipping charges. I do not believe they are legit.

  • Nov 8, 2017

I received an email from Amazon telling me to choose one out of 3 eggs so I did so. (i looked back at the email and in fact it's not from Amazon). It said I won a watch and all I needed to do is pay shipping so I gave my credit card info. Well, I never received the watch so I forgot about everything. I looked at my credit card statement and Luxury Fashion charged me $99.95 for the watch. I called the company which was actually just a call center and I was informed that I had 14 days from the time I received the watch to cancel the membership and to return the watch. I informed the lady that I could I do any of that if I never ever received anything? She wouldn't cancel the so called payment for the watch or membership to the club. So now I am in contact with my bank to take care of the matter. REMEMBER ALWAYS READ ALL FINE PRINT BEFORE AGREEING ON ANYTHING.

  • Nov 7, 2017

I was on e bay which by the way i am in the ecommerce business. during with time i was offered to take a 30 sec. survey and would get a prize only having to pay shipping. i picked a watch and gave them my card info thinking it was only for shipping. susequently, i have found out these scam artist hsve put me on a watch of the month club, which i did not request and are illeagally charging my credit card firstly more than the shipping fee. secondly, i found out without my permission i am on this watch of the month club, which cost outrages prices monthly for inferior watches that are not worth $10.00.

my complaint is they are illegally charging my credit card, for somthing that i did not request. supposedly, this was supposed to be a prize for the survey and i was only supposed to pay shipping on my "prize". secondly i am now on a watch of the month club that i did not request. thirdly, they are charging my credit card without my permission.

these people are scammers and i am disabled. i feel they are taking advantage of my disability.

  • Nov 3, 2017

I filled out a online survey paid $6.99 for shipping and now they keep charging my account for $98.99 now my account is overdrafted $200.

  • Nov 1, 2017

I did a survey on Amazon and was told I would only pay shipping and handling of approximately $5.00. The necklace and watch that they sent me was of very poor quality. They then charged my account $89.00. They would not take returns and their call center that they use hung up on me when I tried to complain.

  • Oct 31, 2017

I filled out an amazon survey and they had choices for prizes. I picked a purse one time and the second time i chose a watch. I didn't realize they were charging me close to $100.00. Today the mail came and there was a package in it. It's going back refused.

  • Oct 31, 2017

Luxury Fashions scammed my bank account for 199.96$. Two separate charges of 99.98 each. I have been trying since August to get my money back & was sent a NSF check for 99.98$ written on a bank account in Florida that is blocked. My bank charged me 10$ for processing a NSF check. I need my money back. Sandy Jackson 100 Lake Meadows Dr # 105 Rockwall Texas 75087 469 441 9680 [email protected] I hope to hear from you SOON, please.

  • Oct 28, 2017

Buyer beware !!! You take a survey that looks to be associated with amazon, for taking the survey you get an item for $6.99 ( my wifes case was a purse).

2 weeks later you get charged $99.98 what people don't see is the fine print of a 14 day trial. When you call to complain and offer to send their product back they don't take returns, They are rude, They refuse to let you speak to management! After getting agitated we finally were only able to get a 75% refund.

I will also be filing a complain with Amazon!! BBB

  • Oct 28, 2017

I filled out a survey online & they said that you can get a free watch, purse, etc for $6.99 shipping and handling. Then you have 14 days for a trial or to cancel. If not they send you 1 additional item each month for $99.99. I have called to cancel twice because they have yet to send me the bag I actually ordered & also they will not cancel my account or give me a reference number. They keep extending my trial date.

  • Oct 28, 2017

Luxury fashion.com scammed me of $99.98 for an order I never placed for. A gift item was sent to me and was told to send the shipping cost of $3.99 which I did with my debit card. My card got debitted of $99.98 after 1 week I received the item. I told them i will love to return the gift and my account to be credited but was declined. Please help do something.

  • Oct 23, 2017

If you shop on Amazon you will receive a email asking you to complete a survey. Once you complete the survey you can choose an item for shipping cost only. I choose the ladies watch. They show you a lovely watch but when you receive the watch it is a watch that can be purchased at Walmart for 10.00. Than your account is charged 99,00 for the watch because you did not return the watch within 14 days. I called and ask that my money be returned and could I now return the watch for credit and was told they did not have a return policy in place. The man that spoke with me sand he would credit my account 49.00 this was never done. The next month another $50.00 was taken out. When i called this time they tried to give me an additional credit but would not return the 50.00 they just took and I am suppose to receive another watch. What type of company is this that can mislead people like they do. Why would anyone want to join a club to receive a new cheep watch monthly for 50.00.

  • Oct 14, 2017

I think that this all started several months ago when I was told I had a free gift coming and that I could choose what I wanted so I chose a watch of which I gave to my son. I had to pay the shipping. I heard no more about this until today and the person I talked to sai that I did not cancel the order. I did not know I was put on their list and also had no idea that I had to cancel any order. This is a scam and not at all happy.

  • Oct 14, 2017

I was surfing the web, when this ad popped up saying earn extra money at home by doing surveys. I did the surveys and they said I had won a prize, but I needed to pay for postage & handling, which was under $5.00. My prize came it was a pink smallk hand bag & a watch. So I put it in my gift box thinking ok that was dumb thing to send as a prize. For the next 6 months I keepl getting the exact same thing. How many small pink hand bags & watches does one person need. I don't need or want either.

I have sent 5 of the packages back with the request to stop sending them, but they still keep coming.

I want my $600.00 back. I order alot of things on the internet but I would never order small pink bag & a watch. Who needs a watch when you have a smart phone.

How do I get my money back?

Regretfully,

Greta Maki

Kennewick, WA 99338

509-845-0610

  • Oct 12, 2017

I ordered a casual purse several months ago. Subsequently I have recieved 3 additional comperable purses that I did not order.

  • Oct 12, 2017

They send emails ( I have) Stating re: customer poll Amazon reward. I have found several shell companies - credit card company has recording of admitting they are all one. Now when the Amazon emails come they come from 21301 S.Tamiami Trail suite 320 #108 , Estero , Fl 33928. Appearing as an Amazon reward. They also use 2885 Sanford ave. SW # 35872,, Grandville, Michigan 49418. We printed their emails out which our security states malware . The last watch received was billed 9/29 4:14 AM.

The scam works I think beginning with the 6.99 Dr. Oz recommended vitamins- Bc credit card company has representative (manager) stating that she would reverse reverse and that she sees the charge and date- it comes - no reversal and a new product a watch . $475 is theft, and the recordings are unbelievable! They consented to be recorded and continued to lie and SELL. I was offered a lifetime of suppliments and as for jewelry - I could swap it.

It took much time and aggravation.

I'm waiting for final reimbursement . And if I have to call again. I will personally sue for theft as I have all documents , recordings , and shell companies . This is theft! It is impossible that they are able to disguise as Amazon and steal your credit card. I repeat they were not given my CC # for watches . Yes when you call it sounds like a foreign country. And yes for a month they hang up. I am sure I can obtain phone records .. I'll return and report further. I have emails , recordings , shell companies , credit card company manager in phone listening and recording scam.

I had to get $ 475 reversed charges after lengthy conversation on fraud and theft. I have never had this much money taken. They billed 2x a day and 5 times that I am aware of. Possibly a 6th that I have to look into. As they advertise and email from diferent locations as Amazon Rewards.. First comes a 6.99 trial of vitamins - they hang up on you when you call. Then comes the watches . So it appears they take the 6.99 credit card info for trial to cancel. Hang up on you . Then take credit card number and begin sending watches as " Amazon reward ."

I have all documents and am waiting for final charge reversal of 99.98. That originally vitamin 3 rd party says we cancelled that and on that same charge date , recorded by credit card company billed at 4:14 am a few days later a watch arrives . Watch billed to credit card company yet they were never given credit card number . It appears they pulled it from their vitamin shell company trial offer.

  • Oct 11, 2017

I recieved an email indicating it was associated with Amazon. I, like most people always trust Amazon. It was a short questionaire, which awarded me one choice out of several items, and it was sent to my home. In this case, it happened to be a purse. I only had to pay shipping, which in turn provided them an account number to use for their further use.

Well, a month later, I received an identical purse. I thought it must be a mistake. Well, this month I have recieved yet ANOTHER purse. I looked and looked and finally found a web page and an email address. (thanks in part to this website). I checked my checking account and they HAD charged me $99.

I read if you are not happy with the purse they sent, to call for an RMA number in order to return my item. I was to write that number on the return package and a credit would be made to my account. First of all, I sent an email to Customer Service demanding my account be closed. Next morning, I called for the RMA number so I can return purse.

I found myself speaking to 'DAN'. Who by-the-way, had a Southern Asian accent. Upon asking for the RMA number, Dan proceeded to ask me why I want to return the purse. He then showered me with all kinds of offers to stick with the program. I explained to him I could not afford it and I want my money back and I want the RMA number to return the purse.

I was told I could not return the purse, and he would close my account. I told him I had already closed account and I had an email indicating so. I told him I understood I had 14 days to return purse and recieve a refund. He then proceeded to tell me the 14 day return policy was ONLY effective in returning the very FIRST purse I received ( 3 months ago). There is no return or refund for purse ordered AFTER that first one. Needless to say, I became very angry. I reminded him I did not order a purse at all, and they had just sent it to me without my permission and also deducted funds from my account without permission...TWICE.

I told him I thought he was lying and I had intentions of calling our Attorney General. I asked to speak to his Supervisor. He said Supervisor was on another call, which I did not believe. He finally agreed to return my money. He put me on hold, only to check back about 20 seconds later. Immediatley put me on hold again for about 3 minutes. I felt he was checking back to see if I had hung up. If he had hung up on me, It would nott have been pleasant to be in the same room with me.

He finally came back on the line and I told him I was still waiting. He said he was going to give me a refund and he needed my mailing address so they could send me a check. I reminded him it's indicated they would credit back to my account. He said they cannot do that, but I would recieve a check in 10-14 days. I asked for a confirmation number and he did give me one. I asked how he would send me a check without receiving the purse. He said they don't want the purse back.

Do I believe I will get my money back? No. Did I learn a valuable lesson? Yes. I read the entire webpage on day one and read nothing about receiving more purses. Not only that, but the lousy purse they sent was $99.00. I could get the same purse at Walmart for $10.00. I am embarrased to admit it, but I did this with a watch too. So I feel like I was screwed twice. DO NOT fall for this scam. It comes across as a very simple survey, and it's just a way to get at least $99.00 out of each person who thinks it is legitimate, and before they can react to what is really going on. Everything you think you're getting is just a scam for more deceit to come. BEWARE

  • Oct 10, 2017

Luxuryfashion-now.com is a crazy survey and offer they will send watch for 1$, but later they charge 99$.

when i call them,they say you need to click on Terms and Conditions, Privacy Policy for 14 day trail period other wise there will be 100$ charge.

"By checking this box I certify that I am at least 18 years old and agree to the Terms and Conditions, Privacy Policy. If you choose the trial option you will be enrolled in a recurring billing system."

  • Oct 7, 2017

I was suppose to win one watch. That was all I was told. Now they keep sending me more. I dont need them .Please help.

  • Oct 2, 2017

I recieved an e-mail from Amazon my order had shipped. I opened it to find the date. There was a page that said choose and egg and Amazon would send me a free gift. I choose a ladies watch and them it said I would need to pay to ship it. I gave a credit card number. when I read the e-mail address it was not the one Amazon uses. I call and canceled my order. The man could not speak very good english and kept saying he would give me more percent off. I kept saying do not send, he said ok finally. I called my credit card company and closed the card number and they stopped payment. I have reported it to Amazon security.

  • Oct 2, 2017

I received an email regarding a reward if I did a survey. After I see a watch as the reward but for only $7.99. So I agreed then another pop up message came up that for the same shipping I can add a jewelry for $5.99, I accidentally accepted this one but I thought it's ok nothing was indicated that I was signing up for a monthly subscription. I received the items and they were not as close as what they indicated online/picture. Then I see two charges on my creator card after 14 days but I received the items late as it is so I had no time to actually call to cancel. When I called the number, I was told the items I received was discounted and I had 14 days only to have this discount and that I will be charged a mo they of $89.95 and $99.98 for each item I picked. I told them I did not sign up for this as the email receipt did not even indicated this 14 days limitation. I offered to return and nothing.

I'm unemployed at the time and I couldn't afford to pay for this. They keep offering me discount, but I didn't accept and asked to cancel my subscription. I called Bank of America to explain to block my card but they denied it. I called the company again pleading and Ashana offer d to send me a bag for free. These items were supposed to be $200 worth but the monthly fee is for a discounted price. I received the bag and googled the watch and they were worth around $35 only. Even the necklace looks like a fashion jewel only. I tried calling 1-866-212-2377 to ensure account is cancelled on 9/30 but number is no longer valid. I keep getting hanged up after one ring. I called the other number 1-844-886-5374 same thing. Even the number that is showing on my credit card transaction, is not working at all. Both Glamor Trends for the watch and pendant and Luxury Fashion for the bag, contact info is not going through.

  • Oct 2, 2017

I took an online survey to get a watch and sunglasses for shipping costs only. Fourteen days later was billed one hundred and eighty seven dollars, ninety nine dollars and eighty sevens cents on one withdrawl from my account and eighty seven on a separate withdrawl from my account. One for the watch and one for the sun glasses. One of the withrawls after I had called and cancelled.

  • Sep 21, 2017

Amazon.com sent me a message saying I had an award of $50 to be used on products. I chose a woman's watch with shipping of $6.99. I received an email confirming this & a picture of the woman's watch. I received a men's watch. I called & told them what happened & heard nothing back. Then, I receive a woman's watch& a charge of $99.98 on July 14. Called and was told that when I ordered the watch I was signing up for a plan to receive more watches if I did not respond in 14 days. Then I receive another woman's watch and was billed $99.98 on Aug. 8. On Sept. 7 I was billed again for $$99.98. I called & was told that there were no returns or refunds. That is a total of $299.94 for 3 watches when I only ordered 1. I was also told that I did not get the $50 off from Amazon because I did not sign up . There were no information for their actions on their terms and conditions. I called today 9/20/17 and told them to get my name off of their list. He kept offering 50% off if I stayed on the mailing list. Finally got through to him that I wanted my name cancelled and he gave me a cancellation number. I wonder if Amazon has any idea what is going on with the vendors. Here I have 3 watches I don't want and have been charged for $299.94. Bad business for Amazon to be involved in this.

  • Sep 12, 2017

Luxury fashion now DBA style product

After taking a online survey I was told I could have a watch just pay shiping of 6.99 My bill came and I was charged 99.98 I called the company and was told that the 6.99 was a 14 day trail if the watch was not returned then i where to pay 99.98 and where put in a monthly watch club that I would receive a watch each month at 99.98 and after the 14 days you where stuck with it no returns

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