Funni Electric based in Japan purchases brands of products and based on the seller's good will continues to manufacture these products. They cheapen the products and without warning discontinue these products and the parts that make the products function. I have two Lexmark inkjet printers that I now can not get any kind of service or technical assistance or ink for these machines.
They have since purchased the Kodak printers line and are doing the same thing. Other names that they sell under are: Philips and Magnavox radios and televisions, Emerson home appliances and televisions. Many better retailers politely do not reccomend any of their products.
Many reputable companies when they discontinue products or lines offer technical support and parts to keep their products working for at least 10 years. They also send out notices to their registered owners. The discontinuence of the Lexmark printers was announced at the end of December 2016. No notice was sent out. This company does not offer users any support. Their callousness harms users and small businesses.
If you buy a product from a company, they should give you free help.
I feel like when you call tech support it is a rip off and they take advantage of a frustrated person. Instead of answering your question (by the way the answer can be found if you keep searching the internet long enough), they want to go in to your computer and tell you there are problems they can clean up. Then they want you to pay $99 for a technician to look at your computer or problem.
Well if they say no your scanner is not compatible with your computer - why did I need to pay $99 for that? That was my first question without spending an hour going around and around in circles and with someone who is difficult to understand.
Then they want to sell you some security system for lots of dollars.
Lexmark Reviews
Funni Electric based in Japan purchases brands of products and based on the seller's good will continues to manufacture these products. They cheapen the products and without warning discontinue these products and the parts that make the products function. I have two Lexmark inkjet printers that I now can not get any kind of service or technical assistance or ink for these machines.
They have since purchased the Kodak printers line and are doing the same thing. Other names that they sell under are: Philips and Magnavox radios and televisions, Emerson home appliances and televisions. Many better retailers politely do not reccomend any of their products.
Many reputable companies when they discontinue products or lines offer technical support and parts to keep their products working for at least 10 years. They also send out notices to their registered owners. The discontinuence of the Lexmark printers was announced at the end of December 2016. No notice was sent out. This company does not offer users any support. Their callousness harms users and small businesses.
If you buy a product from a company, they should give you free help.
I feel like when you call tech support it is a rip off and they take advantage of a frustrated person. Instead of answering your question (by the way the answer can be found if you keep searching the internet long enough), they want to go in to your computer and tell you there are problems they can clean up. Then they want you to pay $99 for a technician to look at your computer or problem.
Well if they say no your scanner is not compatible with your computer - why did I need to pay $99 for that? That was my first question without spending an hour going around and around in circles and with someone who is difficult to understand.
Then they want to sell you some security system for lots of dollars.