Koons Ford Koons Krystal Ford This was an outright advertising scam that they call a Wow deal. They said I could upgrade my 2017 Ford Escape to a 2019 Ford Explorer with no out of pocket costs. The add said I would pay at or below what I was paying for the old Ford.
I was astounded when I got tbe monthly statement which was way over what they said and what I expected. In addition, on a separate yellow sheet they said I would pay a total cost of $16,000 for a 2019. 2020 cars were already out as that one grew old.
I also received 2 safety recalls/violations which I did not know about at the time of the sale. Additionally, I felt the process was very disorienting with a digital reverse screen for looking at the deal. They also gave me a thumbnail drive instead of paper documents when I left the lot.
I asked for a new deal as they breached the deal simply by tbe safety recalls in addition to fake advertising. I tried to pay the whopping monthly and realized as God spoke to me, that I had been jipped. I fell behind and it got my budget all screwed up. I am quite angry that they have not responded to my hand written letter to offer me a new deal and treat me like a real Wow deal.
It has caused me a lot of anguish and pain. I also believe that car was used before in some way as there are very light stains on the passenger seat. To date they still have not called me. United States
Koons Ford Of Baltimore Reviews
Koons Ford Koons Krystal Ford This was an outright advertising scam that they call a Wow deal. They said I could upgrade my 2017 Ford Escape to a 2019 Ford Explorer with no out of pocket costs. The add said I would pay at or below what I was paying for the old Ford.
I was astounded when I got tbe monthly statement which was way over what they said and what I expected. In addition, on a separate yellow sheet they said I would pay a total cost of $16,000 for a 2019. 2020 cars were already out as that one grew old.
I also received 2 safety recalls/violations which I did not know about at the time of the sale. Additionally, I felt the process was very disorienting with a digital reverse screen for looking at the deal. They also gave me a thumbnail drive instead of paper documents when I left the lot.
I asked for a new deal as they breached the deal simply by tbe safety recalls in addition to fake advertising. I tried to pay the whopping monthly and realized as God spoke to me, that I had been jipped. I fell behind and it got my budget all screwed up. I am quite angry that they have not responded to my hand written letter to offer me a new deal and treat me like a real Wow deal.
It has caused me a lot of anguish and pain. I also believe that car was used before in some way as there are very light stains on the passenger seat. To date they still have not called me. United States