I contracted with this company for a kitchen remoodel in June (or early July?). They brought an installer over to do the rip out and install. Significant damage was done to my home:
1. A large hole in the exterior wall.
2. Damage to ceiling
3. Trim removed and not replaced
4. New floor damaged and not repaired, although I provided materials
The installer told me he would be fixing this stuff, but he never returned and refused to answer calls and text messages.
The company tried to tell me the installation was my problem because when they asked me to make a check out to the installer I complied. They are pretending that I hired the installer, which is BS because they brought him over. They hired him and had me write the check. I never heard of the gut before. I chose a company with a physical location because I thought they could be relied upon to stand behind their work; so I'm naive.
They refuse to stand behind the work and months after contracting for the work my kitchen is a mess and lookcs like a construction zone. It will be December in a few days! They hung up on me the last time I called. I have been consistently polite, although it would be understandable if I had not been!
As an aside, the installer kept telling me I was "hot" and talked at great length about his chronically unfaithful wife and her ongoing extramarital affairs. Maybe irrelevant, maybe not, but definitely inappropriate.
If you want your home to look like a construction site with unfinished work, this is the company for you. If you want a finished kitchen, look elsewhere!
Kitchen Design Studio Reviews
I contracted with this company for a kitchen remoodel in June (or early July?). They brought an installer over to do the rip out and install. Significant damage was done to my home:
1. A large hole in the exterior wall.
2. Damage to ceiling
3. Trim removed and not replaced
4. New floor damaged and not repaired, although I provided materials
The installer told me he would be fixing this stuff, but he never returned and refused to answer calls and text messages.
The company tried to tell me the installation was my problem because when they asked me to make a check out to the installer I complied. They are pretending that I hired the installer, which is BS because they brought him over. They hired him and had me write the check. I never heard of the gut before. I chose a company with a physical location because I thought they could be relied upon to stand behind their work; so I'm naive.
They refuse to stand behind the work and months after contracting for the work my kitchen is a mess and lookcs like a construction zone. It will be December in a few days! They hung up on me the last time I called. I have been consistently polite, although it would be understandable if I had not been!
As an aside, the installer kept telling me I was "hot" and talked at great length about his chronically unfaithful wife and her ongoing extramarital affairs. Maybe irrelevant, maybe not, but definitely inappropriate.
If you want your home to look like a construction site with unfinished work, this is the company for you. If you want a finished kitchen, look elsewhere!