I ordered womens clothing early December. I tried calling right after Christmas to say some items didn't fit--no one answered the phone. Finally reached them after the New Year (Darren-owner) who said they "go away" over the holidays. Explained what didn't fit--he said not to worry--don't bother returning anything at this time but he would send other sizes--which he did. They didn't fit either so I returned everything. My credit card was charged $253.00. I have proof he received the returned items but he did NOT refund my money. I filed disputes with Chase Visa--they said I was being denied a refund since I did not return the items.
I have read similar reports on this company. BUYER BEWARE!!! I am also moving my account with Chase--over 20 years with them. I cannot do business with a firm who will not believe in its clients, even when proof is submitted.
Kings Cross Knickers Reviews
I ordered womens clothing early December. I tried calling right after Christmas to say some items didn't fit--no one answered the phone. Finally reached them after the New Year (Darren-owner) who said they "go away" over the holidays. Explained what didn't fit--he said not to worry--don't bother returning anything at this time but he would send other sizes--which he did. They didn't fit either so I returned everything. My credit card was charged $253.00. I have proof he received the returned items but he did NOT refund my money. I filed disputes with Chase Visa--they said I was being denied a refund since I did not return the items.
I have read similar reports on this company. BUYER BEWARE!!! I am also moving my account with Chase--over 20 years with them. I cannot do business with a firm who will not believe in its clients, even when proof is submitted.